My ipod 5th gen cannot connect to any locked wifi servers, it is under a year old, and im wondering if it is a technical prob, can i get i fixed or replaced

WiFi problems I think.... Should I bring it to a store to get it checked out?  Whenever I type my password for the WiFi connection, it always says its incorrect and I sometimes can't even connect to the unlocked WiFi servers too

Try the following to rule out a software problem:                 
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

  • My iPod Touch 5th gen wont connect to my home wifi

    Ever since my iPod Touch 5th generation died, i was unable to connect to my home wifi. i can connect to any other wifi network but it will not show up on my iPod when i am at home. i have tried resetting network settings, and i even restarted it to factory settings. my iPod still wont connect to home wifi. Please help me!

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    Does the iOS device see the network?
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    Do other devices now connect?
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    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
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    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
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    Apple Retail Store - Genius Bar

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  • IPod 5th Gen doesn't find any WiFi signals after battery was dead for two days.

    I recently bought an ipod 5th generation, it only has the selfie camera (no back camera).
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    My iPod charging cable wasn't working, so i went out to buy a new one.
    After charging it with the new cable, it would not connect to the internet.
    My brother has a 4th generation ipod and his picks up and connects to the wifi signal we have here at home, but mine won't even pick up the signal, or any wifi signals period.
    I looked around here on the Apple Support but found nothing that helped, I already reset my network settings.
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    If not this
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    One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
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    Power up
    Settings > AirPlane Mode OFF, Do Not Disturb OFF
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar
    Then
    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My ipod 5th gen is connected to an old ip address, how can i change it?

    By the way: everyone elses phones are connected to the same wifi but all have a different ip address then mine.

    What do you mean by reset the router?
    Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • IPod 5th is not connected to Internet using wifi

    Hi.
    I bought iPod 5th generation and it can't connect it to the Internet using Wifi. Message appears saying"Network Connection Error, you wifi is not providing Internet connetion", while I have other 2 iPhones and iPod 4th connected without any problem. Any help is appreciated.
    Thanks
    Wail

    Does the iPod connect to other networks?
    Did it connect to this network before?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • I've had my iPod touch 4g 64gb for 3 years, can I get it fixed or replaced?

    Yeah it just broke and I don't have a warranty on it anymore, what should I do? Help please

    You can still get it replaced but you will have to pay 199$. (because you have a 64GB model and you don't have warranty left).
    Note that Apple will replace it with the same model only. (Same model - same capacity - same color)

  • IPod touch 5th Gen. not connecting to iTunes over wifi

    Hi
    My iPod touch has suddenly, in the last few days stoped being able to sync with the contents of my iMac over wifi. In the options part when a Device is conected to iTunes, there is a check box which I always have ticked. I have unticked this box and resynced, then reticked this box and resynced, but this has not worked. The only was to get music on to my iPod which I have on my iMac is to connect it the old fashion way with a cable. 
    The iPad mini has stayed connected. Both Devices are running iOS 8.2. I don't know what has done wrong

    Thank you for your swift help. I think you should go to Level 11 just for helping me solve my problem.

  • Nm-applet cannot connect to any secured wifi network.

    It does not work even if I run nm-applet as root.
    I have gnome keyring installed.
    Last edited by jck (2011-08-14 20:16:50)

    I have had exactly the same problem, which started yesterday or the day before. It connects fine to unsecured networks, but refuses to connect to WEP, WPA-PSK or WPA2-PSK networks. iphone is up to date, as is the router firmware (Netgear DG834G). I have only just got my iphone 3G, but it worked fine initially.
    Anyone have any thoughts?

  • TS1398 Ever since the last update, my IPad does not automatically get connected to our WiFi. Never had any problems until this last update. Is there any repair?? Its going on 2 years old and does not use the

    If I go into settings and physically touch the WiFi that has been used since his was new than after waiting for 2 to 3 min it finally goes on line. I never had any problems until this last update. It always went on line automatically with out having to go into settings. Just a pain. Once I do this it usually stays on line.

    Tap Settings > General > Reset > Reset Network Settings
    You will have to re enter your Wi-Fi password.
    If that didn't help, try here > iOS: Troubleshooting Wi-Fi networks and connections

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