My iPod just randomly black out like the screen went black but Siri works and you can talk but the screens all black

I need help

Try:
- Reset the iOS device. Nothing will be lost       
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:                                                
iOS: How to back up                                                                                     
- Restore to factory settings/new iOS device.                     
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
  Apple Retail Store - Genius Bar

Similar Messages

  • My iphone 5 screen is black but touch works and i can screenshot but screen is still black after restore what should I do?

    and i can screenshot but screen is still black after restore what should I do, could it be a loose cable in the phone under the metal shield?

    Hello Dopeslayer242,
    Thank you for providing the details of the issue you are experiencing with your iPhone.  I would be concerned too if I only saw a black screen.
    I recommend following steps 2-6 below for an issue like this:
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    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    You can find the full article here:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    If you get to step 5, I recommend backing up your iPhone before performing the restore:
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    http://support.apple.com/kb/HT1766
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • My ipod screen went white, then turned blank and will not respond to the buttons i touch. it is also able to open up now somehow, so i can see the inside

    screen went white, then turned blank and will not respond to the buttons i touch. it is also able to open up now somehow, so i can see the inside

    Let the battery fully drain. After charging for at least an hour try:
    iOS: Not responding or does not turn on
    If not successful time for an appointment at the Genius Bar of an Apple store.

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    My nephews iPad Mini is stuck on the lock screen. It's frozen and you can't slide the unlock bar. I tried rebooting it and it didn't work. What can I do to fix it?

    How can I unlock my iPad if I forgot the passcode?
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    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • TextEdit.app is corrupt. I have tried repairing and I have tried reinstalling but it still says You can't open the application TextEdit.app because it may be damaged or incomplete.

    TextEdit is  not working. I have tried repairing and I have tried reinstalling but it still says "You can't open the application TextEdit.app because it may be damaged or incomplete."
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    Only some of the photos I have taken on my iPhone appear in the photo stream on my iPad even thou they were taken at the same time. Why is this and how can I import the other photos from my iPhone to my iPad?

    If older photos are missing it may be because photo stream photos are only held in iCloud for 30 days.  After that they are removed from iCloud but will remain (up to 1000 photos) on your device until deleted.  Also, only photos taken after enabling photo stream are added to your photo stream, and only when the camera is closed, your device is connected to wifi and you have at least 20% battery life remaining.
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    I moved some pictures from my photo stream to an album in iPhoto.  The photo stream icon didn't disappear and I can't edit the picture .

    Welcome to the Apple Community.
    Moving photos from photostream to your library just imports them, it doesn't remove it from photostream, therefore photostream won't disappear.
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    I need to restore my ipad but it won't restore because the software isn't updated and you can't update the software because it is in recovery mode.  What do I do know?

    I would take it to the apple store to get recovery mode taken off.
    Regards.

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