My ipod keeps knocking me off my apps! Last time they told me to restore it. I refuse to have to do that EVERY time this happens!!

I just got this ipod for xmas of 2010. I only have 3.9 of the 6.5GB used. So I don't understand why this happens. It's the second time. The 1st
time, when I called they told me to restore it. But I don't want to have to do that EVERY time! This is a $300 product that's only less than 6 months old!
Has anyone had this issue? How did you fix it besides restoring it?

My daughter has also had this issue with her 3rd Gen iPod Touch. Also when she try's to  turn it off it takes 5 to 6 screan shots before turnning off.

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