My ipod needs to be restored but it only stays on the "connect to itunes" for approximately 20 seconds and then turns black as if it is turned off.
So a couple of months ago, I had to restore my new IPOD 5 TOUCH because i had forgotten the password and disabled it, so as you can imagine I am quite familiar with restoring it.
(The last time I had synced it was the only time that I had to restore it when I first got it when I had disabled it)
This morning I wanted to sync my ipod. So I plugged my ipod into my WINDOWS computer and waited for itunes to open, and it did just like it is supposed to. It then said itunes needed the latest update so i continued with updating it. Itunes updated, but then said that my ipod needed the latest software. I said "ok update" and thats when itunes made my ipod into DFU mode without me even touching it.
SOOOO as you can imagine I was quite upset. I then have realized that because Itunes had moved it into DFU mode on its own, I could not manually get my ipod out of DFU mode so the only thing i was left to do was go ahead and restore it. (correct me if Im wrong)
My huge issue right now is that my ipod NEEDS to be restored, but it only stays on the "connect to itunes" screen for approximatley 20 seconds and then turns black as if it has been turned off. When I plug it into my computer and turn it on to the "connect to itunes" mode, it does open it in itunes and starts "extracting sofftware" but then when it turns black after 20 seconds, it closes out because my computer thinks it has turned off.
I have tried charging it, and nothing has progressed. Im not sure if anything can be done for it right now, or if I could bring it to an apple store to fix it... it's brand new about 3 months old.
HELP and some advice would be greatly appreciated !
Thanks!
-B
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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