My ipod not only does not know who it's owner is, but it also does not know how to reset itself!

I am trying to reset my ipod, AND my email as well!!
Thank you.
Shawn Stopper

So what's the problem?
This is extremely unclear.
You posted in the iPod Shuffle forum. Your signature line says you have an iPod Touch and you forgot the password...
Please explain the problem in detail, including the exact text of any error messages you're getting.

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