My Ipod shuffle appears in itunes on mac but not on windows 7 even though we have the latest update of itunes. We have also tried the other solutions on the apple support site.

My Ipod shuffle appears in itunes on mac but not on windows 7 even though we have the latest update of itunes. We have also tried the other solutions on the apple support site.

Hi reinkristine86!
I know you’ve said that you have tried other suggestions for troubleshooting this issue, so pardon me if you have already seen this article, but have you tried all of the troubleshooting steps listed in the article below?
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

Similar Messages

  • I just got an iPod shuffle yesterday and I have downloaded the latest update for iTunes (10.7) and when I plugin it in it says that I have not got the correct software for the iPod

    I just got an iPod shuffle yesterday and I have downloaded the latest update for iTunes (10.7) and when I plugin it in it says that I have not got the correct software for the iPod

    What is the exact error message you are receiving?  Have you checked to make sure the connections on each end of the USB cable are nice and snug?
    B-rock

  • I recently bought an ipod shuffle and my computer doesn't give me an option to sync. I downloaded latest edition of itunes and it still won't let me sync.

    I recently bought an ipod shuffle and my computer doesn't give me an option to sync. I downloaded latest edition of itunes and it still won't let me sync.

    See the How To Sections Here
    http://www.apple.com/support/ipod/earlier/
    And Here
    http://www.apple.com/support/ipodclassic/

  • After the latest update of iTunes 11.1.4 sync.of my iPhone 5 failed to sync.to mac iTunes over WiVi

    After the latest update of iTunes 11.1.4 sync.of my iPhone 5 failed to sync.to mac iTunes over WiVi

    I have had the same issue on 2 computers with 2 different installations.  This appears to be an issue with the update.  Everything was syncing great until the update.  I know this because I had just synced the iphone numerous times and then I did the update.  As soon as the update was complete, the phone would no longer sync over WiFi.  The symptoms are exactly as you describe them.

  • Why will iTunes not sync to my iPod after installing the latest update for iTunes?

    Hi I have a Macbook and I just downloaded the latest update for iTunes and when I plugged in my iPod to sync I keep getting and error message. How do I fix this problem?

    I haven't done one of those for a while. But the following troubleshooting document might still be worth a shot:
    'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring iPod

  • What is the latest update available for Mac OSX 10.5.8 that will allow me to get the latest update for iTunes.  I really need to update my iPhone and CAN'T!!  GRRRR!!!

    What is the latest update available for Mac OSX 10.5.8 that will allow me to get the latest update for iTunes.  I really need to update my iPhone and CAN'T!!  GRRRR!!!

    Minimally you need Snow Leopard or greater:
    Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
    You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
    Upgrading to Snow Leopard
    You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
         Snow Leopard General Requirements
           1. Mac computer with an Intel processor
           2. 1GB of memory
           3. 5GB of available disk space
           4. DVD drive for installation
           5. Some features require a compatible Internet service provider;
               fees may apply.
           6. Some features require Apple’s iCloud services; fees and
               terms apply.
    Upgrading to Lion
    If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
    You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
         Lion System Requirements
           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
               or Xeon processor
           2. 2GB of memory
           3. OS X v10.6.6 or later (v10.6.8 recommended)
           4. 7GB of available space
           5. Some features require an Apple ID; terms apply.
    Upgrading to Mountain Lion
    To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
         OS X Mountain Lion — System Requirements
           Macs that can be upgraded to OS X Mountain Lion
             1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
                 Model Identifier 5,1 or later
             3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
             4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
             5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
             6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
             7. Xserve (Early 2009) — Model Identifier 3,1 or later
    To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
    Are my applications compatible?
             See App Compatibility Table — RoaringApps.
         For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

  • My ipod gen 3 is frozen after the latest update from itunes,it will not power on or restore without error.Itunes is up to date,changed usb ports,even uninstalled and reinstalled all apple software, error 1601 during restore

    My ipod gen 3 is frozen after the latest update from itunes,it will not power on or restore without error.Itunes is up to date,changed usb ports,even uninstalled and reinstalled all apple software, error 1601 during restore

    Hello, VvioletT. 
    Thank you for visiting Apple Support Communities.
    I see you are experiencing issues syncing your iOS device.  Here are a couple articles that I would recommend going through when experiencing this issue.
    iOS: Troubleshooting USB-related alerts when syncing
    http://support.apple.com/kb/TS5254
    Resolve issues between iTunes and security software
    http://support.apple.com/kb/ts3125
    Cheers,
    Jason H.

  • I cannot download the latest update for itunes because it say the file itunes.msi is missing

    I cannot download the latest update for itunes because it says that the file itunes.msi is missing

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • TS1717 While installing an the latest update to iTunes, my Windows program sent me a runtime error (R6034).  I can no longer open iTunes. Advice?

    While installing the latest updates to iTunes, the istallation stopped and Windows sent me a Runtime error (R6034) and suggests that I contact the applications support team.  A second message appears to tell me that I should reinstall iTunes. Error 7  (Windows error1114)  Any suggestions?

    I had the identical problem with Runtime Error R6034s starting this week (on 1/22/2014) when the latest iTunes update installed.  Tried deleting and reinstalling iTunes several times, but that didn't work.  Someone suggested deleting the update.  I found the "Apple Application Support" (93.2MB) update installed on 1/22, deleted it, reinstalled iTunes, and now iTunes seems to work OK.  I don't get the repeated Runtime Error R6034 and Error 7 message, have been able to access the store, and play my saved music OK.  My only concern is that the update will reappear and cause a repeat problem.

  • I downloaded the latest update for my ipad and now it won't open.  the screen shows the itunes icon and a pic of the usb cable

    I downloaded the latest update for my ipad and now it won't open.  the screen shows the itunes icon and a pic of the usb cable

    That message means that you have to restore the iOS software because something went wrong. Follow the instructions here. I hope that you have a backup.
    iTunes: Restoring iOS software - Support - Apple

  • I am unable to install the latest update to iTunes, I get constant error messages, even when I attempt to uninstall iTunes completely and start afresh, iTunes is still listed in my program files on my hard drive and the shortcut is still on my desktop!?

    Is there a bug with the latest update to iTunes because I am unable to install it, I get constant error messages if I try to open it after installing

    Hey there Mambo822,
    It sounds like you are unable to open iTunes after installing a recent update. I would recommend the troubleshooting in the following article:
      iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Follow these steps to resolve the issue:
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • I installed the latest update of iTunes and now my computer is extremely slow and it freezes, What should I do to make it run  as usual?

    I installed the latest update of iTunes and now my computer is extremely slow and it freezes. When I click on the itunes icon, nothing happens, if it opens is a long time afterwards. Most of the time it does not even open, but the computer is very slow. It is a PC desktop running windos xp.

    Hey ArgentoSB!
    I have an article for you that can help you troubleshoot these issues:
    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1421
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • I'm running iTunes 11.0.5.6 on Windows 8.  When I try to update to iTunes 11.1.0, I receive error messages that refer to a "network resource that is unavailable" and that "the older versionof iTunes cannot be removed."  What do I need to do?

    I'm running iTunes 11.0.5.6 on Windows 8.  When I try to update to iTunes 11.1.0, I receive error messages that refer to a "network resource that is unavailable" and that "the older versionof iTunes cannot be removed."  What do I need to do?

    Perhaps this can be of help:
    http://support.apple.com/kb/TS3704
    It fixed the problem for this DukeHutchens in this thread:
    https://discussions.apple.com/thread/3916663?start=0&tstart=0

  • After the latest update to itunes, is anyone else having an issue with syncing their iphone?

    my iphone 4s is not able to sync since the latest update to itunes.

    yes i am too, and have been searching this possibly useless forum forever trying to find a solution. glad to hear i'm not the only one having problem or frustrated with the fact my 2 apple products won't work together. hope an alledged "expert" will reply with a solution soon.

  • Since the latest update, my iTunes is EXTREMELY slow. I'm about to turn to Windows. Can it go back to previous versions?

    Since the latest update, my iTunes is EXTREMELY slow. I'm about to turn to Windows. Can it go back to previous versions?

    Slow in what respect?  Please be specific.
    ClarkeJM wrote:
    Since the latest update, my iTunes is EXTREMELY slow. I'm about to turn to Windows.
    Ummmm, could you ellaborate on how you plan to turn to Windows because iTunes (an application that runs on Windows) is running slow?

Maybe you are looking for

  • No wifi in windows 7 via bootcamp;missing drivers

    Just bought a rMBP a couple weeks ago. I installed windows but am unable to connect to the internet on the windows side. It says no connections available. It also gave an error message about missing drivers/network adapter. I switched back to the mac

  • Error Message "iPod can not be updated.." but works after clicking away msg

    Hi! I have installed an German iTunes 6.0.4.2. and the newes IPod Software under WinXP. After clicking " iPod Aktualisieren" I get the following message: Der iPod "xxx" kann nicht aktualisiert werden. Ein unbekannter Fehler ist aufgetreten (-39). Tra

  • Is this hosted by Oracle or hosted at my shop?

    I am unclear about the project marvel environment. Is it strictly hosted as seen here, or is is something we set up and run ourselves, like Portal?

  • Surname not recognized when sending mail via FM

    Hi SDN, I am on WAS 6.20. SRM System. I have a BSP, which sends mail via FM SO_NEW_DOCUMENT_ATT_SEND_API1. when putting a normal dialog user in the ICF Service of the BSP I get a mail in my email client, which shows as sender the forename, surname of

  • Cannot create client error with sample SAP JCO code

    Hi, I am encountering the following error when trying to connect to a R/3 system using the WAS 6.40 on my laptop. I have cut and pasted the Example1 code from the SAPJCO into my NetWeaver developer studio IDE. java.lang.UnsatisfiedLinkError: no CpicN