My ipod touch 4G is connect at my PC and close my PC, my ipod touch 4G is connect at my PC and close my PC

If i connect my Ipod at me PC Windows SP3, MY pc CLOSE IMMÉDIATLY
Excuse my english, I am french girl

Try here:
iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device

Similar Messages

Ipod touch can no longer connect to XP following Apple upgrade, HELP !

This is a nightmare. My son has an ipod touch (8gb)purchased a couple of months, and it's been fine until a couple of days ago. I downloaded some music for him, and just about to synch when Apple informed me on itunes of a software upgrade, so naturally I did this. However, it could not complete it saying there was a problem installing the hardware. The ipod then had a permanent picture of a usb cable pointing towards the itunes logo. Itunes no longer recognises this ipod or my own ipod as a device.
I'm not a techhie expert, but I generally know my way around computers, however I could not resolve this.
I called the Apple technical support desk, where I spent 1 hour 45 minutes with 2 different advisors who could not resolve this. We installed and re-installed various components from drivers to itunes to anti virus software, however nothing could change. There was simply no recognition of the ipod at all when connected.It does give a pop up message to restore the ipod, however you can't actually click on the restore button because to have to get rid of the pop up message first, then the screen with the restore facility disappears.
Windows xp is continually popping up a message saying " FOUND NEW HARDWARE WIZARD There was a problem installing this hardware. Apple Mobile USB driver. An error occured during the installation of the device. The system cannot find the file specified."
You then have to click on finish, however the message keeps coming back. We kept going round and round in circles with the technical support people, where it was left that I should start removing programmes on my computer to see if any of those are causing a problem. I have had the same spyware for the last 12 months now and never had a problem before, nor any other programmes.
I booked a genius appointment at my local Apple store today where the assistant reset the ipod to factory settings so it could at least work. I explained the situation, however 15 minutes was never going to be long enough to look into it, and a restore was all they did. Obviously all of my programmes were lost, however when I got home and plugged it back into the computer again, it could not be recognised by itunes and i got the same pop up message. Luckily we have not spent alot on downloads, however my son has lost his music now and it cannot be connected or upgraded. It's under guarantee however a software upgrade by Apple has totally messed my computer up. I really don't know who to turn to now as both the service support and store has not rectified this, something I feel has been caused by Apple.
Any advice is appreciated. Thanks

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I am trying to put the music from my ipod onto my new computer. After installing itunes and connecting my ipod touch a message comes up saying that my ipod is already synced with another library. What can I do to sync it with a new library?

I recently got a new computer and got rid of my old one. I am trying to put the music from my ipod touch onto my new computer but keep getting a message saying that my ipod is already synced with a library and cannot be synced with more than one. How do I access that library on my new computer and if I can't are their other ways for me to put the music on my ipod into my new computer?

Syncing to a new iTunes library or computer will erase your ipod. Only if you back up your iPod manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your ipod without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your iPod for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the ipod for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved: http://support.apple.com/kb/HT4946
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device

What do i do if my internet is wep and i need it to be wpa2 because my ipod touch 4th gen connects to the internet but when i click on safari or itunes it says safari cannot open the page because its not connected to the internet

what do i do if my internet is wep and i need it to be wpa2 because my ipod touch 4th gen connects to the internet but when i click on safari or itunes it says safari cannot open the page because its not connected to the internet. i have contacted apple support and they said to change from wep to wpa2 but when i change it to wpa2 and type in password and connect on my laptop it says the saved setting on this computer for the network do not match the require ments of the network

My 2nd gen works fine with WPA2 and AES encryption.
You may need to go back and start over. Reset the router back to factory defaults, log on as the admin, set up security, DHCP, and make sure the IP address pool has enough IP addresses to lease to ALL of the computers/devices that will connect to that the router.

I locked myself out of my ipod touch for 60 mins then actually typed the wrong password in again. Now it is telling me to "connect to itunes". I am unsure how to do this. I am unable to use my ipod at all now. Please help.

Hi,
Due to my brother locking me out of my ipod touch I had to wait an hour to log in again. Unfortunately when I did this, I, again put in the wrong password twice more, each time locking me out for a further 60 minutes. On my 3rd attempt to log in the wrong password was entered again. This time though instead of logging me out for another 60mins it now tells me to "connect to itunes" but I have no idea how to do this and I am now unable to use my ipod. Please help.

See Here > http://support.apple.com/kb/HT1212

If the wifi on my iPod Touch is on nothing else on the router will connect to the internet

Ever since I updated my iPod Touch 4th Gen to iOS 6, If the wifi on my iPod Touch is on nothing else on the router will connect to the internet..
It's the weirdest thing.
My Wired and WiFi computers are experiencing DNS errors, unresolved URLs and in general having difficulty connecting to the internet...
That is.... UNTIL I SHUT OFF THE WIFI ON MYiPOD 4th Gen TOUCH!!!
Then everything works fine.
I've reset my router, several times.
I've reset my Cable Moden, several times.
The problem persists until I disable the WiFi on my iPod

Try the following:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod.

My ipod touch is stuch on connect to itunes screen and once in itunes wont restore or let me back into my ipod. What do i do?

My ipod touch 4th gen was given to me by a friend. It worked fine until it got the recent update ios6. when i went to install it gave me a black screen that had the connect to itunes symbol.I plugged it in and it instantly told me to restore my ipod. All i want to do is be able to use my ipod again so i said yes. Half way through each time it tells me there is an error something is not connected or timed out and it stops.I have tried holding down home/sleep button and rebooting but each time it brings me strait back to plug into itunes screen and does not give me slide to shut off option. I have tried plugging it into a different computer (my home and my lap top) i have plugged it into the wall. i have done everything i have seen imaginable.I tried calling apple one guy said he'd help even though it wasnt under warrenty but had to call me back and (surprise) he never did and the second before he would connect me to help said i needed to pay 20 bucks. I dont have the money to do phone service and the genius bar is an hour drive away. Is there anything i can try that i havent yet? Or a way to completely shut it down and turn it on like brand new out of the box? Im really stressing out over this because ive never had to deal with this before. Please help!!

Temporarily disable your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

My iPod Touch will no longer connect to the wifi?

I have a 4g iPod Touch with IOS6.0.1. My iPod was connected to my wifi and working fine two days ago. I went to get on about 7PM yesterday, but there was no connection. I have tried shutting the wifi on and off, airplane mode on and off, reseting the network connections, have made sure I put the password in correctly each time, powered off the iPod, restarted it, and even rebooted it back to factory settings. Nothing has worked. I did get connection finally about an hour ago, but it lasted three minutes and then disconnected again. I know it's not the router because all my other devices that use wifi are working just fine. Does anybody have any other clue as to what to do?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Ipod touch 3 Screen shows the need to reinstall. but when connected to itunes is no longer recognized and itunes pops ask for a code....help!

this is the message i get from itunes
Itunes could not connect to "ipod of ...." (so, it looks like it understands which ipod is trying to connect) because it is protected by a code. Prior to use ipod with itunes you need to digit the code (where?? )
please help!

Try here:
iOS: Device not recognized in iTunes for Windows
Also include manually placing the iPod in Recovery mode and then try a restore
Then try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Further, try another computer to help determine if yu have a compter or iPod problem.

My 3rd generation iPod Touch will no longer connect with iTunes

It started when I get a new iMac. I've gone through the steps apple.com/support suggested but with no avail. I updated to the newest iTunes and everything, but it still does not connect. Does anyone have any idea how to fix it? Thanks.

- So you tried everything here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
including the Additional Information paragraoh?
- Tried another cable
- Tried another computer to help determine if you have a computer or iPod problem.

Help ! please. my ipod touch will no longer connect to my wifi! driving me crazy!

Okay I recently moved and changed internet providers. The first couple days i had no problem connecting my ipod touch to my wifi internet and then all the sudden it just disconnected and wont connect back! it connects to other wifi networks just not mine. It shows up on my ipod but nothing happens when i tap connect. i have 2 Laptops and a Ipad that are connected its just this ipod touch wont connect anymore! Please help me! does anyone know how to fix this problem!??!?!

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT4623 my ipod touch will no longer connect to my laptop because my ipod is not up to date, but it won't find a newer software. what should I do?

my ipod touch will no longer connect to my laptop because my ipod is not up to date, but it won't find a newer software. what should I do?

the computer is a macbook pro, mac os x 10.6.08 and the ipod touch is ios 6.0.
the problem is that just updated the itunes on the computer and now the ipod won't connect because apparently the itunes on the ipod is not up to date but the iod is telling me that is is up to date, so i can't do a software update.

IPod touch 4G causes windows 7 to blue screen when connecting to iTunes

Wife bought me a new iPod Touch 4G for Christmas. A few days ago it started to cause my Windows 7 (64bit) to blue screen randomly while connected or sometimes when I first connected it. Did a Windows re-install and crashes Windows each time I connect it. It is not the USB port as other devices work fine through all my USB ports. I do load various apps on the iPod several times a day. And it is also bluetooth'd to my wireless wifi switch (same network as my PC). ITunes program on PC is latest version. Anyone have a clue on this one?

Try here:
iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device

I can no longer connect to the internet with iPod touch

My ipod touch just stopped connecting to internet at home and elsewhere. Because it won't connect, I am unable to retrieve the serial number from the settings, which is what Apple support requires before they will help me. The other problem I have is that it won't stay charged and the date/time changes. This happened before I could make the most recent update. Any ideas?

What model iPod?
I suspect the battery is on its last legs or another hardware problem based on the numerous problems but try:
Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Ipod touch no longer showing up in itunes after connecting to laptop.

I downloaded itunes on my new laptop that runs windows 7. Since I hadn't updated itunes on the pc, I connected the ipod to my pc (which runs windows xp). A screen pops up that basically alerts me that I have a digital camera installed. I have updated the drivers, I have uninstalled and reinstalled windows and it still shows up as a digital camera and still doesn't show up in itunes. Now, since I initially had the ipod hooked to the new laptop, I am wondering if I did something during the installation and sync on the laptop that has caused a problem on this desk top. I am completely ignorant when it comes to electronics. To summarize what I did.
1. Downloaded itunes onto laptop that runs windows 7.
2.Plugged in lpod touch to laptop and proceed to authorize both computers for itunes.
3. Made a playlist that didn't sync with ipod.
4. Went to the desk top(windows xp) and when I plugged ipod in it ask what camera location did I want to run device. That has never happened before.
5. Went to windows system folder and found the usbaapl. sys folder.
6 From the ipod camera device I opened the device manager, found the ipod under digital imaging..
7.Right clicked ipod camera and update driver,
8.Checked install from a list or specefic location.
9.Search for best driver in these locations. I then UNCHECKEd search removable media.
10.Copied and pasted the driver information in the box and clicked next.
11.Saw ipod device driver.
After all of that Ipod still shows up as camera and will not sync!!! Help

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
I would first remove and reinstall all the Apple software by:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
The drivers in windows that sees the iPod as a camera is different that the drivers that see the iPod in iTunes.

Can No Longer Connect Wirelessly to ITunes With My IPod Touch

While I can connect to the Internet with my IPod Touch through my router, I cannot seem to connect to ITunes wirelessly. My device only shows when I have it connected through the cable directly. The Apple help site hasn't been much good, as they suggested to completely uninstall ITunes (I followed their instructions implicitly) and re-install. Same problem. Not sure if this has anything to do with the new OS....but it's suspicious.

Diolacles wrote:
Not sure if I was included in this question, but I'll answer anyway. My computer that I have ITunes on is hard wired into the router, which makes sense since it's on my computer desk But as I said, wireless works fine so It's logically not the IPod, it's not the router, so it has to be either the new OS or ITunes.
I have Rogers Cable and a Cisco Modem/router.
How do you quote posts on here?
Yep, you were included...
To add a quote, click Reply, and at the top of the reply window is a tool bar. Click the icon to the right of the smiley face....
Funny thing is, my desktop is hard wired too, but for grins and giggles I put iTunes on one of my laptops, and used the laptop to reset my iPod to factory settings. Wireless synch still didn't work....
What really aggravates me is when you go to the KB to find out how to troubleshoot an issue, the articles are pretty much blank. Click here, set that, but no real explanation of how stuff works or what can cause it to break....
One thing I have noticed is the KB article says that after you tell iTunes to use Wireless Synch if you don not eject the deivce, it will stay connected when you unplug it... I never saw that behavior....

My ipod touch 4G is connect at my PC and close my PC, my ipod touch 4G is connect at my PC and close my PC

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