My iPod touch 4th generation has a 5 year warranty on it, my earbuds fell apart, my screen is cracked and my charger is useless. What can I do?
My ipod has a 5 year warranty. My screen is cracked, my earbuds fell apart and my charger is useless. What am I supposed to do?
The same thing happened last year, I cracked my screen a month after I got it and the glass started to fall out. My mom paid to get it fixe. Why am I paying if there is already a warranty on it?
Where did you get a five year warranty? The Apple standard warranty is 1 year and the extended AppleCare warranty is 2 years total. Neither cover a broken screen but will cover the headphones if they were not abused. Same for charger if it was purchased from Apple since a charger does not come with the iPod.
Similar Messages
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HT5622 my ipod touch 4th generation has been stolen. ive still got the box with me. what can i do?
my ipod touch 4th generation has been stolen. ive still got the box that it came in with me. what can i do?
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
i just updated my ipod touch 4th generation to iOS 6 but there seems to be a problem when i go to the app store, it always crash, what could be the problem? thanks
Try quitting the app out of your multitasking bar, and then resetting (hold power an home buttons til device shuts off and comes back on).
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My iPod Touch 4th generation is about a year and a half old. Today it got wet and I dried it off, but now it is turning on and off by itself and the volume is going up and down by itself. What do I do?
First dry the iPod.
How to fix a wet iPod or iPhone | eHow.comfix-wet-ipod-iphone.html
Then
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price -
HT1353 does ipod touch 4th generation has an isight camera
can any1 tell me if i pod touch 4th generation has an isight camera.and even ipod touch 4th generation is beter or ipod touch 5th generation.:O
No. The back camera on the 4G iPod is only 0.7 MP. The 4G's front camera is only VGA quality.
The 5G iPod hasa 5 MP back camera; and a HD front camera -
TS1373 my ipod touch 4th generation has overheated and died Anyone any ideas.?
My iPod touch 4th generating has overheated and died Anyone any ideas?
Have you tried a soft-reset to see if it that fixes it ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot. If not then try restoring to your last backup (after, if you can, copying purchases over to your computer's iTuNes library via File > Devices > Transfer Purchases, and copying any important documents and/or photos off it)
If that doesn't fix it then you might be better off asking in the Using iPod forum on here, this forum is for questions about the iTunes store. -
My iPod touch 4th generation has an annoying screen issue!
When my iPod touch 4th generation is in sleep, and I go to turn it on using the sleep/wake button, the screen will sometimes flicker on and off quickly (revealing the lock screen briefly and then going back to sleep). If I press it again it works normally, and this doesn't happen when the iPod is charging. My iPod touch is an 8 GB model and is running on iOS 6. At first I thought it was the case I was using, but I bought a new case and the issue still persisted. I am now wondering if this is a software issue, or if there is something wrong with the iPod. I have never had an issue like this before.
Try This...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
High⚡Energy wrote:
... My iPod touch is an 8 GB model ...
Also consider Deleting any Apps you have Purchased / Downloaded but you now never use.. -
my ipod touch 4th generation 32gb will not turn on ive tried holding the on/off button for more than 10 seconds and still there is no response i have tried this over several days and nothing is working - i have checked the charger and also have tried charging from the laptop so this isnt the problem - please help as i have not been able to use it fr ages
Try here:
iPod touch: Hardware troubleshooting
Also try placing the iPod in recovery mode and then try to restore via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
my ipod touch has stopped working. I will plug it into a wall, or computer, and it will register that it is plugged in, but it will not charge and turn on. does anyone have any advice? thank you.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have had a ipod touch for a few years( 4th generation) and now withing 10 minutes of use it heats up very warm and only holds it's charge for about a hour if im lucky any help?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
I have had my ipod touch 4th generation for a few years now and all of a sudden it wont connect to wifi. Even though it says im connected it doesn't work. It has a tick beside the name and everything! Also it has three bars saying im fully connected but whenever i go onto an app that requires wifi it says im not connected. I have reset my ipod, reset the settings, forgot the network then connected again, everything!!!! No matter what i cant get wifi for anything that i need it for.
Please, Please, Please, Please can someone give me an answer that will work and if you do answer please tell me what an router is because everyones talking about it and i don't know what it is??!!!
PLEASEDoes the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My new ipod touch 4th gen has a much lower volume than my old one, i have maxed the volumes out and got rid of all volume limits which has nor helped. Can anyone help?
Are you using the same headphones?
Did you officially purchase the in an EU country? They require a lower max volume than the USA and other countries. -
Why can't I download Pandora app on iPod touch 4th generation?
Why can't I download Pandora app on iPod touch 4th generation? When I search for the Pandora app in the App Store it comes up and shows that it is free, but it does not allow me to click on the button to download it. The Free button is not highlighted. No problem downloading any other apps. I appreciate any suggestions. Thank you!
It might be incompatible with the current version of software on your ipod Touch.
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what is wrong with my headphone jack? i have an ipod touch 4th generation ipod touch every pair of headphones and earbuds i plug in it has the same sound going to both sides.
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit -
I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now. I know this is not normal. What can I do? It synced just fine, but has been stuck on "updating ipod software" for 3 hours now!
She has had it for about 6 months and this is the first time we have plugged it into the computer since then. I can not exit out of itunes either.If you still have the problem after retoring the iPOd to factory defaults/new iPod then The iPod is likely defective and replacement is required. You can make an appoinment at the Genius Bar of an APple store or take it back to BestBuy if within warranty
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