My ipod touch 5th gen camera keeps on crashing. I can't use it properly because before I can click on the camera button, the screen will go dark and then will go back to home. What can I do about this?
so I've been using my ipod touch for three months already. Then I noticed that the more I use my camera, which is not very often, I only use it to snapshot wonderful events in my life, the more "crashing" becomes often in my ipod. There are several times that I will repeatedly click my camera button just to open it as it keeps on crashing. my software is up to date, iOS 6.1.3 and I thought that updating it and restarting it will do the trick. Also, the panorama feature of my camera is kind of defective, It's very dark and the images keep in getting ragged on edges. Like it's been cut with sheers or any sharp material. What can I do about this? Is there any way for me to get this fixed?
Is the camera damaged? Could be a hardware problem.
Try:
Close the Camera app in the multitasking bar, then try again.
Restart/Reset/Restore your iPod. In that order.
Similar Messages
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I hate my IPod Touch 5th Gen 16Gb!
I find my IPod touch 5th Gen 16Gb a waste, I wish I got a 32Gb to be honest,
I'm wondering if I could trade it in for full price and pay extra for a IPod Touch 32Gb!Sell it on eBay, then buy a new one. You can also sell it for cash at Gazelle.com.
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IPod touch 5th gen with OS X 10.5.8
I've recently bought an iPod touch 5th gen but am struggling to get it to sync with my macbook pro, OS X 10.5.8.
I've done some digging around and it seems I will need to upgrade to 10.6.8 in order to sync it. However, I need to upgrade to Snow Leopard first, and then to Mountain Lion.
It just seems a bit convoluted and I wanted to check I've got this right, before purchasing 2 operating systems just to be able to sync my iPod!!All you need is Snow Leopard, which is 10.6.8. That and later OSXs require A Mac with an Intel processor. A Mac with a Power PC processor (G4 and G5) can only go to 10.5.8.
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Whenever I try to sync my iPod Touch 5th gen with iTunes I get an error message saying "The iPod "*****" could not be synced because the sync session failed to start". Is there any way I can fix this?
B-rock, thanks for posting the above. I actually have the same issue, running Windows XP and I don't have that backup location, \Application Data\Apple Computer\MobileSync\Backup\. When I go to Documents and Settings\(username)\ there's a AppData folder followed by:\LocalLow\DataMngr\ .
I have the latest update, 5.0.1 and I have the iPod Touch 3rd gen.
I have tried removing itunes and all that is associated with it then reinstalling and keep getting the same message. I've reset my ipod thinking that would help but still, no backup.
In iTunes, Edit, Preference, Device there are no backups.
What am I doing wrong, can you help?
Thank you! -
so I have my ipod touch 5th gen connect and the little lightning symbol, next to the battery on the top left, keeps flashing on and off every second. I don't know what to do and also it doesn't show up on iTunes.
Hey Ed, Try trouble shooting 101. Do you have a different cable and/or charging device? If so, try the different cable first, then a different charging device. If the problem goes away, I'd say it's the cable, replace it. If with in 1 from date of purchase, Apple will replace for free if the cable is found to be defective. If the problem continues with a different cable or a different charging device, then the problem is with your iPod. With a strong light and a magnifying glass look in the iPod's charging port. Your looking for damage in and around the port. Is the port lose? (shouldn't be). Are pieces missing or damaged? Bent or damaged contact pins can do what you describe. Foreign debris, namely pocket lint or corrosion can also cause charging issues. If you see something like lint, try to blow it out, or if you must use a non-conductive probe, I find a round wooden toothpick works well to carefully remove the lint from the bottom of the port. Just be careful to not touch, bend or damage the gold contact pins on the long side of the port. Also make sure the locking pins on the short ends (looks like two silver bumps, one on each end) of the port are free to move. If you find corrosion, try plugging / unplugging about 12 times to clean the contacts off. If you must use a cotton swab cut to fit, with a drop of 91% isopropyl alcohol on it, you want it damp, not wet, then plug it in and out until the swab comes out clean. You will most likely need several swabs. If you find nothing physically wrong, then try resetting your iPod. If that does not work, restore from backup, last resort, make a backup then restore to new, a full factory restore. If issue continues see your Apple store and have it evaluated for a possible hardware issue. But start with a different or new cable. Good luck, Cheers.
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My iPod touch 5th gen can't play videos?
I've had my iPod touch 5th gen since Christmas Eve and I haven't had any problems with it, but a few days ago it stopped playing videos and now - even though I have turned it off and back on and turned the wifi off and back on again - it still can't play videos off any site, Facebook, dailymotion, YouTube, nothing. But I can view webpages and get Internet connection just fine!!
So if you know what I could do to fix it please help because it's very frustrating!!! ThanksTry:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset network settings: Settings>General>Reset>Reset Network Settings
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?
Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store. Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
Rob -
if i factory reset my ipod touch(5th gen), can i reset it to the option 'set up as a new ipod', and then i can just go into the app store/itunes store and log into my apple ID so i can just restore my music and apps and not icloud with photos, contacts, ect. and then later i can add contacts that i need/want instead of them restoring them from icloud?
The reason i asked this question is because i have been wondering this a lot ever since i got an exchange on this ipod (and ive only had it for a few weeks now) because my last ipod had a lot of problems. so after i restored my ipod with my computer/itunes, i downloaded apps that i wanted, and then when i went to the storage to see how much storage was left, it said 0 bytes. i was freaking out because i didnt know how that could be, i mean, cause like, that is impossible when i just 'purchased' it, that the space was full but i looked and all my pictures were on this ipod and i already put them on my computer so i dont need them anymore thats why i wanna reset it now so there is nothing on it so i can have more space for stuff to do and download on it.
it is updated to iOS 8 but that happened when i purchased it, so i didnt have a choice to update it even though i didnt want to update to iOS 8...
and i hope you understand my problem..
i would REALLY REALLY appreciate it if someone could tell me a solution to my problem!!! thank you so much!
-sierraHey Sierra, You can do just what you have stated. My question, what is your "other"? If it is over 1.5 GB you most likely have corrupt files. Doing a Restore to New, Factory restore should correct it. Just make sure you make a full backup of all information on your iPod to your computer before you restore, so you don't lose your stuff, contacts, videos, pictures, non-iTunes music, etc, use the cable and connect with your computer. Then, via cable, connect to your computer, run the Restore to new, don't use your backup. Treat this iPod as if it was your first one ever. When restore is done, set up and add what info you wish to install on this iPod. The music apps etc you purchased should be on your computer, if not you should be able to retrieve purchased apps and music from iTunes. Any music, videos, apps not purchased from iTunes will be lost to you if you do not save them to your computer or the cloud first. When your done, make a current Backup and you should good to go. Hope this helps. Good luck. Cheers.
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How can I unlock ipod touch 5th gen currently disabled and never sync'd with itunes
Basic situation. Ipod touch 5th gen. Passcode forgotten and tried too many times such that ipod is disabled and requested to connect to iTunes. Problem is that the ipod was never sync'd with iTunes so the connection fails. I've only owned it for 9 months or so. I know I can recover all my music through iTunes and my applications through the app store since all of my content was legally purchased. The problem is that I need to also recover my contacts and pictures since this is the only place they exist.
I have read about methods up to 4th generation where you can access a particular file on the device via computer and rename it to unlock the device. That would most likely allow me to then sync/backup via iTunes and recover my data. Problem is that I can only access the DCIM folder via windows manager and it contains no data. Perhaps there is a way to access the device a different way?
Is there a way with the 5th generation to either reset the lock (from disabled to locked with a 1 min wait for retry as an example) to allow me more opportunities to try other passcodes that I may have set (including mistypes etc) or to remove the passcode completely and let me set it to something I will write down this time?
Please do not reply with the standard apple responses of 'sync with itunes' or 'factory reset' and no, I did not sync with the icloud either (I tried but it was unsuccessful for some reason).
The answer doesn't even have to be a free one as I would be willing to pay for the solution if it were guaranteed to work. Since apple seems to want to charge for any type of support, even to ask a question, I am relying on the community for help. Thanks much.You have to place the iPod in Recovery mode as Apple says and erase the device. It is a security feature.
or
If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
There is not other way -
How can I disable iCloud on my iMac and my iPod touch 5th gen?
My ipod touch 5th gen now syncs through icloud. How can I disable icloud from my ipod and my imac and go back to syncing through iTunes. Is it possible to do this without losing the data in contacts and ical? Any ideas would be much appreciated!
With the iPod connected to your computer go to the Summary pane for the iPod in iTunes and uncheck the box that says: Sync with this iPod over Wi-Fi.
Also in the Summary pane check the box that says backup to the computer. -
Please help me. I can't open my Ipod touch. I enable voice over settings on my Ipod Touch 5th gen. I can't disable it anymore. I off my ipod and now i can't open it. It doesn't accept my password. I can't open it anymore. Thanks!
Triple click the home button and try going to Settings>General>Accessibility and turn VoiceOver off. You may have to use three fingers to scroll the screen to get there. If problems see:
iPhone: Configuring accessibility features (including VoiceOver and Zoom) -
My ipod touch 5th gen. is not charging but is not syncing or being recognized by itunes 11 ? How can i fix this??
Hi cecebabymusik,
Welcome to the Support Communities!
Try the specific steps below for the your iPod touch first:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
I hope this information helps ....
- Judy -
Ipod touch 5th gen says not able to charge when imusing the cable that came with it
My Ipod touch 5th gen says charging is not supported with this accessory when the cord im using is a cable that came with it and the cable is less the 5 days old. i also know the usb slot works for powering the ipod because it was before. i have treid useing different ports on more than one computer but with no luck. any help would be lovely
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My friend's iPod touch 5th gen is locked somehow for 41 years and she does not have a backup. Is there a way to unlock the iPod without restoring it or loosing the pictures and videos from the camera roll, the applications can be redownloaded and she had no music. Is there any known bug about ipods locking on their own because no one seemed to have tried to bypass the 4 digit code and it is locked for 26 million minutes.So thank you if anyone has any information or help for us.
Your friend may have placed the ipod next to an object that repeatedly pressed the screen. Under certain circumstances this can lead to what appears to the iTouch to be failed attempts to access the system. After repeated failed attempts, the Touch increases the waiting time required for the password and may ultimately lock in the way you describe.
It's been a while since this was posted, but this might be informative to someone else who finds themself in a similar predicament. -
My Ipod touch 5th gen has been disabled because I can't remember the passcode and has no wifi connection and when I plug it into itunes it says an error has occured. How do I fix it ?
What error do you see when you connect it? This support document provides instructions on how to recover an iDevice that has been disabled because of a forgotten passcode. You need to restore the device. Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
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