My iPod Touch is either a blue screen or shows the battery as drained with red at the front and a white lightening bolt below it. It is plugged in to charge, but won't.

I tried holding down both buttons and it will temp. turn off, then show the apple, then a narrow white line goes from left to right and then the blue screen stays on. I am not that familiar with dealing with electronic devices so please keep any instructions as simple as possible, thanks. T

Try here:
iOS: Not responding or does not turn on
iPod touch: Hardware troubleshooting
Also, if youy can't turn the iPod off (screen off) then try letting the battery fully drain. After charging for at least an hour try the articles again.
If still problem time for an appointment at the Genius Bar of an Apple store.

Similar Messages

  • My ipod touch is stuck on a screen that shows a picture of the USB cable with an arrow to "itunes" and pic. of a CD with a music note over it....what do I do?

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  • Ipod Touch 4g turned to blue screen after IOS6 Update?

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  • New ipod touch is stuck on blue screen with aple logo

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  • My ipod touch is stuck on a screen that shows me to plug into itunes but it will not do anything else, its just stuck there, what can i do

    My iPod is stuck on a screen that shows me to connect to iTunes and it wont do anything else...What can I do?

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    - iOS: Not responding or does not turn on           
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    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I have an Itunes account with all My apps, and music from my Ipod touch, If i buy an Ipad will all the Apps and music download automatically or will i have the choice to download the ones i want to my Ipad?

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    - First try restoring from backup
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  • HT201210 my iPod  touch is stuck in recovery mode- it shows the plug and the disk.. please help me to fix this

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    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • Update the iPad 2 with new iOS uppgrade, but after the screen only show the apple and nothing else. has been the case since yesterday. have turned off the iPad and turned it on again many times, but still only apple shown. What should I do?

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    Did you try to connect in recovery mode, explained in this article?
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  • While updating to iOS8 my phone is now frozen on a screen which shows the apple and the progress bar for over 2hrs now. What should I do?

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    Hey paw1465,
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  • Hey Guys I have an iPod touch 4th gen I updated some games on the computer and I synced the apps but it still won't come up on my iPod D; anyone got helpful comments or solutions?

    Please reply ;3

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  • My ipod touch wont turn on. i tried holding down the power and home button for about 1 min nothing happened i then plugged it in to my laptop and tried to restore to factory setting.A pop up message sayin an unknown error now its a blank screen.what to do

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    What was the exact wording of the error message? Usually a number or other information is provided in addition to just saying unknown error.

  • HT201318 How do I back up everything that will be lost when I upgrade my software for my Ipod Touch 3rd Generation? Can I just take the information and go into windows explorer and drag it out in2 a separate folder/drag it back?I'm running Windows Vista b

    I am trying to figure out how to back up ALL of my apps, games, movies, personal info, etc, that is destroyed when I  upgrade ITunes  ( I do not know why). If it's all on ITunes in the first place then what's the problem with installing new software after wiping it clean, then adding that software and the original apps, games, movies, tv shows, etc, that are stored on ITunes to begin with"? With that being said, I subscribed to ICloud somehow through the Itunes store, the instructions that they had for using Windows VIsta were incorrect so I signed up with the intention of using it as a tool to backup all of my data. Problem is I only got 25 gigs to start and I need 40 gigs. I also don't know how to properly set up the account or manage it, or the amount of data that it will hold. Please help me!!!! I just recently located my Touch after it being misplaced by my little sister for over a year and I'm trying to upgrade the operating system, after all, it IS over two years old.....Thanks, in advance for any help anyone can give me.
    Message was edited by: cdftrim

    Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
    Doing step 1 of 8 and then complaining things aren't the way you want them to be yet strikes me as premature...
    Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
    Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
    You haven't explained what caused your problem in the first place, but if you have a Previous iTunes Libraries folder holding old copies of your iTunes database (generated with each iTunes update) then it would be possible to restore the most recent of these and then update the library with any changes in your media folder.
    BTW Apple doesn't offer free support for this kind of issue with iTunes.
    tt2

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