My iPod touch is stuck. I can't get it to power off. all that comes up on the screen is the Apple Logo. Is there anything I can do to fix this problem?
My iPod Touch is stuck. I can't get it to power off. All that comes up on the screen is the Apple Logo. Is there anything I can do to fix this problem?
You may need to hold the sleep/wake button and the home button until the apple logo appears. Or anther thing you can try is draining the battery until the battery is dead. That's what i tried and worked. You may need to do those things more than 2 times. OH anther thing is you can try connecting you ipod to your computer and see if it appears on itunes. If those don't work you can send it to apple. So that's what helped me I hope I answered your question.
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I dropped my ipod in coke. The screen keeps going black. Is there anything i can do?
i dropped my ipod in coke. The screen keeps going black. Is there anything i can do?
Your iPod is toast. No amount of dry rice is gonna help.
"Coke" and other carbonated drinks are acidic (carbonic acid), not to mention loaded with sugars and other nastiness.
The acid will "eat" metals, like the lead and tin in solder, most liquids will wreak havoc with the LCD display, and since "Coke" and its cousins are acidic, they are also good electrolytes and will conduct electricity.
You can try filing a claim against your home owner's insurace, but barring that, you're out of luck. -
Since we had the ipod touch since xmas we have had slight problems with charging and connecting to itunes, i sent back to Apple to repair/inspect, they have returned it back as working fine, tried 2 different windows pcs, my mac mini and cannot get the ipod to connect, Windows tries installing drivers only to say it has failed, uninstall try again, go into recovery mode and dfu, nothing seems to work. I have 2 ipads an iphone 4s which all connect faultlessly. Any ideas?
Have you tried another cable? Some iPods were shipped with cable that either did no work initially or shortly failed.
Make an appointment at the Genius Bar of an Apple store. Bring the cable too.
Apple Retail Store - Genius Bar -
Every time I do all the steps to reset the questions the only problem I have is that I noticed in the link to reset them using an email the email in the link don't match the one I created my account with. Does anyone know how to fix this problem?
You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to upadte your rescue email address for potential future use -
My iPhone will
not connect to the internet properly. It says that it is connected, the App Store won't load apps and I can't get on my face book app. I have tried wifi and my cellular data, neither work. What are some ways to fix this?Try resetting your network settings.
Settings>Genenal>Reset>Reset Network Settings. -
Help I just hooked up my iPhone to my laptop for the first time and i accidentally chose to have it read it as my ipod so all my pictures were deleted off of it. I had not backed it up before. Is there anything I can do? Please tell me my photos aren't gone :[
Did you by chance have photo stream turned on? If so then they might be there. When you restored your phone it deleted everything and they will be unretreivable from your computer.
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My itunes library on my home screen does not appear on another home screen on the same computer when itunes is opened on the other screen/user. Home Sharing is turned ON. How do I fix this problem?
You'll have to contact the developer about this. Apple doesn't make this app;
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I've smashed my screen on iPhone 6 plus is there anything I can do?
I've smashed my screen on iPhone 6 plus is there anything I can do?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
There's a black and white striped glitch on the left side of my screen on my Macbook Air! Its happened before and has been an easy fix, usually just restart or turn off my computer but don't know what else to do. Is there anything I can try now? I wont be able to make it to the Apple store until tomorow and would prefer if there was something I could do that didnt cost money, my computers very new and I really need help.
Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
I suggest that you try to repair the phone software using PC Companion..
Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?
If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page. -
I lost my original .muse file! I have the html export....Is there anything I can do?????
I lost my original .muse file! I have the html export....Is there anything I can do?????
Hmmm not familar with MACs recovery systems ... but depending on how long ago it was deleted the problem you have is you're still writing to the disk all this time ... so the chances of getting a proper recovered file is getting smaller and smaller ... because of the possibly of being wiped or written over ...
Sorry I can't help more here ...
cherrs,
Gem -
Hi Anybody
I seemed to have picked something on my MacBook Pro that hits me with a survey that involves winning a new iPhone 5 or iPad. Is there anything you can advise to get rid of whatever it is? Bear in mind I am a greenhorn with regard to computers!
Computer: 2.8 GHz intel core 2 Duo MacBook Pro computer with Mac OS X Lion 10.7.5
I did download clamXav software as someone on line recommended it which duly scanned my computer and located some infected files. However, I don't know how to select these files to delete them. Does anyone know an idiot's guide for this software?
Regards Art4Quit Safari.
Hold the shift key down and relaunch Safari.
Reset Safari.
Click Safari in the menu bar.
From the drop down select "Reset Safari".
Uncheck the box next to " Remove saved names and passwords".
Click "Reset".
Empty Caches
Safari > Preference > Advanced
Checkmark the box for "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and select "Empty Caches" from the dropdown.
Turn off Extensions if any, and launch Safari.
Safari > Preferences > Extensions -
I have a Mac OS X Snow Leopard version and my fan keeps coming on. I have been away for a week so it has not been used and yet when I started it up the fan started straight away. Is there anything I can do? Please help! Thanks
Yes, look in Activity Monitor (Applications /Utilities /Activity Monitor.app) and see what it eating up all the %CPU. If anything is over 40%, post the name here to get advice or just kill it straight away with the red 'Quit' button.
If nothing is using up CPU resources, but the fans are going full blast, do an SMC reset. Read the instructions here:
http://support.apple.com/kb/HT3964 -
Hi my apple ID was deactivated due to un authorizes perches. Now I can't update apps or down load.. How do I fix this problem?
You need to talk to Apple
http://www.apple.com/support/appleid/
Contact support and see what they can do for you -
I used to be able to download temple run onto my iPod 2nd generation. I then had to restore the iPod but now I can't re-download temple run onto it. It says you need a higher ios number. This is the same with many other apps as well and not just temple run. Is there anything I can do to get them back?
So, you need an older version of the iOS app, because the current version no longer works on your iPod touch.
If you do regular backups of your hard drive (as you should), such as by using Apple's built-in Time Machine (if you use a Mac), you may find the older version of the app in the backup archive, and restore it (replacing the newer version). They are stored in the iTunes Media folder, in the Mobile Applications sub-folder. You should then be able to sync the older version to your iPod touch.
I can't think of any other way to get it back...
NOTE: An 2nd gen iPod touch can run up to iOS 4.2.1. If your iPod touch is running something earlier, and that is why the app no longer works, you can also consider updating the iPod's iOS.
I use an even older iPhone (original). I avoid this potential problem by aways updating its apps on the iPhone, not in iTunes on the computer. When I do it on the iPhone, it will not download a newer version of an app that won't run on my old iPhone. -
I keep receiving the error message: itunes could not back up the iphone "....." because the backup session failed. Can anyone advise me on what I can try doing to fix this problem?
This Apple article talks about backup issues -> iOS: Troubleshooting backup issues in iTunes
Are you able to backup if you move the previous backup from the location below to the desktop?
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
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