Hi I seemed to have picked something on my MacBook Pro that hits me with a survey that involves winning a new iPhone 5 or iPad. Is there anything you can advise to get rid of whatever it is?
Hi Anybody
I seemed to have picked something on my MacBook Pro that hits me with a survey that involves winning a new iPhone 5 or iPad. Is there anything you can advise to get rid of whatever it is? Bear in mind I am a greenhorn with regard to computers!
Computer: 2.8 GHz intel core 2 Duo MacBook Pro computer with Mac OS X Lion 10.7.5
I did download clamXav software as someone on line recommended it which duly scanned my computer and located some infected files. However, I don't know how to select these files to delete them. Does anyone know an idiot's guide for this software?
Regards Art4
Quit Safari.
Hold the shift key down and relaunch Safari.
Reset Safari.
Click Safari in the menu bar.
From the drop down select "Reset Safari".
Uncheck the box next to " Remove saved names and passwords".
Click "Reset".
Empty Caches
Safari > Preference > Advanced
Checkmark the box for "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and select "Empty Caches" from the dropdown.
Turn off Extensions if any, and launch Safari.
Safari > Preferences > Extensions
Similar Messages
-
Hello, I have had my Macbook Pro stolen from my apartment. How do I lock it or track it? It there anything I can do?
Do you have iCloud enabled?
On your Mac go to iCloud.com.
Sign In then click Find My iPhone (finds all devices, not just an iPhone).
Otherwise report the theft to local authorities. Reporting a lost or stolen Apple product -
Sooo is there anything you can do to get money back if its missing from your account?
so someone hacked my account and took 20 bucks from my account. anything i can do to get that back? and the 'report a problem' button under the account info is a joke and just sends me to the apple website.
You can use the email form here > Apple - Support - iTunes Store - Contact Us
-
Hello. My iphone 4 got stuck on the itunes logo. I had to restore it and have lost everything. Is there anything I can do to get my photos back?
Not easily, the recovery mode erases the device, but you can see if any of these data recovery tools may work: https://discussions.apple.com/docs/DOC-1689
-
My computer's hardrive went bad an I had to get a new one. Now my computer has nothing on it and I had to reinstall itunes and i have no music or anything. So now I cannot sync my ipod or anything. Is there anything i can do to get all of my stuff back?
It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy to put everything back. -
recently bought new macbook pro , transferred data over and thought microsoft office would work on new laptop. Icons are there , although requires key codes and I don't have my key codes anymore as dog chewed the packaging!! should i just buy new software package ? I am told that this is a microsoft issue not a mac issue !! But all my other data on the old macbook pro transferred over even the icons for office for mac on the bottom app bar. only now I can't open any of my word or excel files without key code! I thought that there may have been something that could be done before having to bite the bullet and fork out for new software package.??
If this is Office for Mac 2011 then it will work on your new computer. Reinstall it. If you don't have the key code call Microsoft's activation line to get a new key code. Explain that you lost the original key code and want to install Office on your new computer.
-
I am looking at a MacBook pro 17 early 2011 with water damage that doesn't turn on. Now t would have a voided warranty wondered if anyone knew how much apple would charge to fix. If its worth fixing?
It mostly depends on the damage that was done (the LCD, keyboard, etc) but yours does not turn on so I am assuming it was fully submerged and completely damaged. Therefore, I would think your warranty is most definitely void.
When did this happen? How bad was it? Have you taken any measures to get it to dry? You can go online and you can find tips on how to dry it at least a bit so that it is not as bad, it might not get it to work, but it can help you prevent rusting, which would cause further damage thus reducing the probability of getting repaired/replaced. Also, do not try to turn it on unless you have tried to dry it as it will damage it even more (electricity + water = destruction). I would suggest giving this a try, and if it is still not working then it is probably worth a try with Apple, just go in for a consultation in terms of pricing. If they seem too high and/or the warranty is void, then you can opt for after-market products which significantly reduce the repair costs... as you would have nothing to lose anyway in terms of warranty.
It's $3,000, that pays my rent. Even investing $1,000 would be better than just not giving it a try at all lol. -
I used to be able to download temple run onto my iPod 2nd generation. I then had to restore the iPod but now I can't re-download temple run onto it. It says you need a higher ios number. This is the same with many other apps as well and not just temple run. Is there anything I can do to get them back?
So, you need an older version of the iOS app, because the current version no longer works on your iPod touch.
If you do regular backups of your hard drive (as you should), such as by using Apple's built-in Time Machine (if you use a Mac), you may find the older version of the app in the backup archive, and restore it (replacing the newer version). They are stored in the iTunes Media folder, in the Mobile Applications sub-folder. You should then be able to sync the older version to your iPod touch.
I can't think of any other way to get it back...
NOTE: An 2nd gen iPod touch can run up to iOS 4.2.1. If your iPod touch is running something earlier, and that is why the app no longer works, you can also consider updating the iPod's iOS.
I use an even older iPhone (original). I avoid this potential problem by aways updating its apps on the iPhone, not in iTunes on the computer. When I do it on the iPhone, it will not download a newer version of an app that won't run on my old iPhone. -
How many times do you get a new iPhone because of manufacturing defects, before you can ask for an newer model?
yofromoslo wrote:
How many times do you get a new iPhone because of manufacturing defects, before you can ask for an newer model?
You don't. Apple's warranty provides for replacing your device with an identical model (same model, carrier, capacity & color).
And you aren't getting a new iPhone. You'll be getting a remanufactured iPhone, which has gone through a more thorough inspection than any new iPhone ever does.
If you want a newer model, then trade-in or privately sell your current device and use the proceeds towards purchasing another device. -
I was using my notes earlier today and now for some reason they are all gone. How does this happen and is there anything I can do to get them back, the new ones also that haven't been synced.
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I just downloadeId the ios 6.1 and all of my contacts disappeared. Is there anything I can do to get them back?
Assuming that you backed up prior to deleting your contacts, navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.
The difficulty in restoring iCloud data from a back up is that the back up is older than the current version on iCloud and anything that is restored gets removed again when an iCloud sync occurs.
Ensure the device is connected to your local network.
Start the restore from iCloud back up.
Allow the devices settings to restore (watch for the confirmation of completion).
As the apps begin to restore pull the connection to your router WAN port (the one that goes to the telephone point).
Wait for the time out confirmation.
Navigate to settings > iCloud and turn off contact syncing (keep contacts when prompted).
Reconnect the router to the internet and let the restore process complete.
Delete any iCloud contacts from iCloud.com on a computer.
Navigate to settings > iCloud and turn on contact syncing (merge contacts when prompted).
May I suggest that you carry out a back up to iTunes before you try anything, that way should things become even worse, you can at least restore back to where you are now. -
My ipod touch encountered some water and wont turn on. Is there anything we can do to get it working? It says error 3104 when trying to restore. thank you
Maybe here:
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network. -
When I go in I cloud data storage, it says I have 3.3gb from an old phone which was replaced by a new phone. The new phone has 1.2gb of data. So I now have a total of 4.5GB OF DATA stored. The Old phone is now with Apple and I deleted all the information. Can I now get rid of the data on I cloud for the old phone. What data does the 3.3GB consist of? Is there anyway, I can find out?
ThanksWhen you delete an iCloud backup it is permanently deleted and not available in the future to restore from. The backup of your second phone only contains the data and settings from that phone. If any of this data was inherited from your first phone, it would be contained in the backup of your second phone as it was on your second phone when it was backed up.
If you want to keep backups of your old phone, back them up in iTunes and they will remain on your computer. Even if you are backing up to iCloud, you can manually back up your phone in iTunes by right-clicking on the name of your phone on the left side of iTunes and selecting Back Up. iTunes will see each device as a separate device, and will maintain the backups separately. Do this with your first phone and you can then delete the iCloud backup and you will have the iTunes backup on your computer should you ever want to access it. -
Does anyone know if there's anything I can do to get my app data back? All levels completed on games have been erased, and I am unable to use in app purchases which I did purchase, such as the Mighty Eagle in Angry Birds. Thanks for your help
Go to the Device tab in iTunes' Preferences and se what the date iis of the backup(s). Apple only retaines the latest backup unless you restor from a backup and that one is also kept.
-
I have had my iPod just under a year and it's still in warranty but had a accident and got warter in it is there anything u can do thanks
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
Maybe you are looking for
-
J2EE with Oracle ADF Exmple is not working
Hi Guys I am using JDev 9.0.5.2 and just switch the new version In "Developing an End-to-End Web Application Using the Default Technology Scope" example there is a problem when i Click Edit Link, EditDepartment Page is not opening also try to deploy
-
when i try to purchase an inapp download it tells me i must purchase the app that this item is for before i can purchase the item. I already own the app. Zen Pinball im trying to buy add on tables.
-
My downloaded aps won't launch on iPad
I hooked up to my work computer today and I've never done that before so it asked me to sync iTunes, I thought I declined but I was tethering using iBooks... Now none of my downloaded aps will launch. I'm on the iPad 3
-
What do I need to ensure a smooth roll out of multiple i pads within a primary school
I am intending on rolling out i pads within my primary school. can anyone informme of ways to bulk synch them and also about bulk purchases of apps etc etc
-
data : DMBTR(12) TYPE P DECIMALS 3, dmbtr = 300.000- How to pad this field with zeros in front of it. Please help me in this regard Thanks, Lakshmi.