My itunes account was charged app like runkepper which i thought was free, please give me credit since i was unaware of this charge
My itues account was charged for APP lie runkepper. I was unaware of this charges. Please revese this charges & nexttime i won't download anything
without knowing at first.
thanks
Neil Upadhyay
Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
Runkeeper, like a number of other apps, allows in-app purchases to be made in them. If you don't want to be able to make them then you can turn them off on your device via Settings > General > Restrictions > In-App Purchases 'off'. Some also allow in-app auto-renewing subscriptions : http://support.apple.com/kb/HT4098
In terms of a refund, you can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I have two Itunes Accounts and I would like to merge all Apps to one Account. Is this possible ?
I have two Itunes Accounts and I would like to merge all Apps to one Account. Is this possible ?
No. You can not.
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I work in schools and would like to know if a school opens an iTunes account to purchase apps, how many iPads can that app be loaded onto legally?
One iPad per purchase, assuming the iPads will be used by different users. If the school wants to purchase an app for multiple iPads, they have to have one license for each iPad. In the US, there's an academic volume purchase plan:
http://www.apple.com/itunes/education/
Regards. -
I have a itunes account but i would like to transfer my app purchases onto my google play?
I have a itunes account but i would like to transfer all my app purchases onto my google play or play store account how do i do that?..i already transfer my music too but i dont know how to transfer my app purchases at all please help!
That's a question for Google. If Google wants to give you credit for purchases that you have made from Apple, then that is between you and Google. As far as Apple would be concerned, you don't have anything to transfer.
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My husband and I currently share an iTunes account but we would like to have separate accounts. How do we do this?
you would have to create a new appleid for one of you in itunes or at appleid.apple.com since you cant split up an account
you can't move purchases from one to another but you can always keep that account for the store and just use the new one for icloud facetime etc -
my kids set up itune account on my computer years ago and no one remembers the password. They started new accounts on their macs. I want to start my own itunes account, but I would like to get some of the music off this account. Any suggestions?
The easiest way would probably be to recover the data of the old account and change it to match your current info, after that you can continue to use the account without any problems. To recover your account go to: Apple - My Apple ID
Alternatively if you want to start a new account do it and then contact iTunes support to see if the y can transfer your purchases (I know of cases on which they have done it) -
Someone has hacked my itunes account and bought apps with my credits. Is there a way to get my credits back or can I get the apps they bought on my ipad/ipod/iphone? and yes I have changed my password.
ThanksContact iTunes Customer Service
Apple Support iTunes Store Contact Us -
I have submitted build by xcode 6.1 but in itunes account shows us Apps and app updates submitted to the App Store must be built with Xcode 5.1.1 or later, and iOS 7 or later SDK after clicking the submit for review.
Please tell me the solution as soon as possible and i am able to remove the build.You have used Xcode 6.1 and it is a valid version, so you should not have any problem. Anyway, if there is any problem, Apple will contact with you to fix it before your app is published.
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How do you find list of actual devices that are connected to your itunes account? I'd like to know before deauthorizing, exactly what devices it is showing as connected
Click here and ask. If the iTunes Store staff doesn't give it to you, no.
(86004) -
I have a Ipad2, my computer that contains all of my apps, music etc crashed and dosent work. I bought a new laptop, how do I retrieve that iTunes account and or apps, movies etc.
With your new computer, you'll download a fresh copy of iTunes and then authorize iTunes using your Apple ID and Password. Read the following link:
http://support.apple.com/kb/ht1420
You can then connect your iPad to your new computer via USB cable and transfer your purchases (do not connect your iPad until you have authorized the computer. The music you had in your old iTunes account will not be in your new account as music is stored in a file on your hard drive, which you said has crashed. -
ITunes account not downloading app updates/purchases
Little background:
Purchased a new iMac and wanted a shared itunes library between all users. Imported my multiple users (2) from two other macs (unibody macbook 13" and older iMac) via migrate assistant. Subsequently have moved my entire libraries to a shared location.
Heres my problem:
My primary user account will not install apps to my library. The app will download (in iTunes) and will sit in the downloads folder as a temporary file (both for purchases and updates.) Music, TV, and Movies appear to work just fine but apps seem to be the only issue.
Also, this is only happening with one of my two users on the computer. I can log into the other user account, sign in to my iTunes account and download new or update apps, tv, music just fine.
Any ideas?Apple needs to apply the same logic they use on the iPhone and iPads to the iTunes. Just prompt me for the iTunes account of the App holder. If I know it then I should be able to update it. It's a bit annoying to see that there are apps to update and to have to go through your entire families accounts in iTunes to finally find the correct one.
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I used to have a itunes account and made a new one which is this one but i noticed that i have 1.00 on my account now and the one from before. is their a way i can merge both my balances to buy the new angry birds game!??
Hi Jacob...
A $1.00 credit or an authorization hold ...
The $1.00 charge is just an "authorization hold" > iTunes Store & Mac App Store: About credit-card authorization holds that will be credited back to your account usually within 24 to 48 hours.
is their a way i can merge both my balances to buy the new angry birds game!??
If it's a $1 credit from a redeemed iTunes gift card, sorry, but Apple's policy states that Apple ID accounts cannot be merged > Frequently Asked Questions About Apple ID -
I live in Colombia, my apple ID and iTunes account are set in Colombia, but each time I try to register my Colombian credit card it tells me my credit card is not valid for the store. How can I fix this?
credit card it tells me my credit card is not valid for the store.
Hi Don ...
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
The iTunes and Mac App Store are one in the same.
And check out this support article here > iTunes Store: My credit card's security code or zip code does not match my bank's records -
Hi all - any idea how to download songs from an old AOL iTunes account - have updated to Apple ID which is fine for new songs but didn't realise this wouldn't include the old songs. Have a 1st gen ipod with the original purchases on if that helps
....... is there a way for me to get my old music library (which was controlled by my dad's apple ID) onto my new mac, but from that point on, start using my own apple ID for purchases?........
Yes, once the content is in iTunes on your computer, just click it to play and authorise your computer to play it by entering your Dad's ID and password.
Log into your own account and start purchasing your own content which will then be added to the existing content. -
I am moving back home to live ,currently I have ipad2 ,4s iPhone ,wife 4s and daughter iPhone 5 ,pad 4th gen and iPod touch ..all different iTunes account s but only one invoice which is mine ...can we share and if so how ?
How to use multiple iPods, iPads, or iPhones with one computer
http://support.apple.com/kb/HT1495
How To Best Use and Share Apple IDs across iPhones, iPads and iPods
http://www.nerdsonsite.com/blog/2012/06/07/help-im-appleid-confused/
Cheers, Tom
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