My iTunes songs are in grey, My iTunes songs are in grey, My iTunes songs are in grey

I have an iPhone and in the iTunes app many songs are in grey and cannot be played.

I just recently had this happen too. See how many MB your itunes library on you main computer is, and how much you have available on your iphone. Thats what my problem was- I had too many apps and photos and other songs already on my iphone and the sings stayed grey on the iphone because they were not fully downloaded because there wasnt enough room. Only songs purchased on my iphone were playable. To fix this make a playlist of songs you want on your iphone- then with your phone plugged into your computer,select your phone on the left hand side from the list and then once the screen appears that shows your usage space etc, pick the music tab at the top. It will ask you if you want to transfer entire library or selected playlists or artists. Check off the playlists and artists one and then a box below will appear with all your playlists. Pick whichever one you made and thats it. They will sync and transfer and you will be all set. A pain in the butt, but its the only thing you can do unless you have more MB available on your phone than whats in your library. Good Luck.

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I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them. I can not click on those songs and when I eject the phone they are not on the phone.

I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them. I can not click on those songs, delete or anything and when I eject the phone they are not on the phone. I tried to re-add the songs and it says it can't add songs because they've already been added. So HOW can I get the songs to actually ADD to my phone to where I can listen to them? It's like they're stuck in Sync limbo or something! Any help would be greatly appreciated.

I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.

The songs on the iPod on Itunes are grey and can not be changed while in the library are ok, what happen?

the songs on the iPod on Itunes are grey and can not be changed while in the library are ok, what happen?

Connect the device to your computer.
Open iTunes.
Select iPhone, iPad, or iPod in the Devices list.
Click the Summary tab and select "Manually manage music and videos".
Click Apply.
Even when you have enabled manual management, you can still sync some content automatically. Select any content tab, such as Video, to enable automatic syncing for that type of content.

Songs greyed out whenever I connect my iPod to iTunes?

I own an iPod touch 4G. The problem I'm having is whenever I connect my iPod to iTunes, a certain 6 songs show up as "greyed out" and are listed as the most recently added songs. It's not a huge problem but it's bothersome. One of the songs, "Survival" by Muse is on my iPod, the exact same version I purchased and it is not greyed out and I can play it normally. The other songs I don't have on my iPod (not from their respective albums at least, but from a compilation I purchased). They do not show up greyed out on my iPod music, just on iTunes under Music under my iPod name. I don't know why these 6 songs show up greyed out, there's no reason they should. Please help me get rid of this so I don't have to deal with it again!

Try a new cable and different USB port
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

HT2905 When I added music to iTunes it seperated some of the songs into the catagories selected and others are lumped into a list at the end where artist and song are in the same space and not sperated like the other songs. It appears I into catagories an

I've got to be the dumbest Apple product owner there is.
* Doesn't it seem strange (maybe I'm not finding this option as it's hidden some place?) that there aren't boxes allowing you to select what action you clearly want to take?
Senerio (sp?) New user (last two years) or for a 7 year old who opens up itunes to any catagory listed, for this exsample their iPhone's hooked up and connected currently what I view it appears iTunes will sync the two but where is it stated clearly what will be over written and what will be replacing it? Because once syncing is done it's done there's no "I didn't want it to do that" button to press to go back!
Solution for persons such as myself; picture a white plain screen opening up in the catagory you choose (I'll use music) uncluttered no links taking you inadvetaintly to a screen pitching me something from Apple just all my music catagorized by iTunes the way in which I selected it to be by checking as many of the choices as I want that are list in the "sort" menu. Now before I hit sync at the top there are 3 empty boxes. Positioned clearly and designed by the marketing department who has every page in the store laid out clear clean and in your face making it impossible to START HERE so to speak, they'd unmistakably be simply labeled with 3 basic choices for you to choose from (a fourth "advanced" could be optional) which would be; Box#1 Do Noithing (Leave as is) Box#2 Sync from Device to iTunes Box#3 Sync from iTunes to Device . What you checked is what action iTunes would take. When you pressed "sync" a box would pop up Asking are you sure you want to it would have the selected boxes action here further assuring you wre doing as you wanted .
With these on all the things/catagories that iTunes writes over and erases replacing it with what in my experiance usually is incomplete folders or databases of apps, music, movies, podcasts, books etc.? the misinterpretation of the action you want or choose would almost be eliminated from incorrect interpretation of what you actually want to do.
Please if there's something I can set for all my choices please tell me where and how.
Addionally without doing it one song at a time does iTunes seperate song artist from title automatically some how or do I have to go song by song cut artist and paste in the correct colum?
Any help is appriciated!!!!!!!!!

I've got to be the dumbest Apple product owner there is.
* Doesn't it seem strange (maybe I'm not finding this option as it's hidden some place?) that there aren't boxes allowing you to select what action you clearly want to take?
Senerio (sp?) New user (last two years) or for a 7 year old who opens up itunes to any catagory listed, for this exsample their iPhone's hooked up and connected currently what I view it appears iTunes will sync the two but where is it stated clearly what will be over written and what will be replacing it? Because once syncing is done it's done there's no "I didn't want it to do that" button to press to go back!
Solution for persons such as myself; picture a white plain screen opening up in the catagory you choose (I'll use music) uncluttered no links taking you inadvetaintly to a screen pitching me something from Apple just all my music catagorized by iTunes the way in which I selected it to be by checking as many of the choices as I want that are list in the "sort" menu. Now before I hit sync at the top there are 3 empty boxes. Positioned clearly and designed by the marketing department who has every page in the store laid out clear clean and in your face making it impossible to START HERE so to speak, they'd unmistakably be simply labeled with 3 basic choices for you to choose from (a fourth "advanced" could be optional) which would be; Box#1 Do Noithing (Leave as is) Box#2 Sync from Device to iTunes Box#3 Sync from iTunes to Device . What you checked is what action iTunes would take. When you pressed "sync" a box would pop up Asking are you sure you want to it would have the selected boxes action here further assuring you wre doing as you wanted .
With these on all the things/catagories that iTunes writes over and erases replacing it with what in my experiance usually is incomplete folders or databases of apps, music, movies, podcasts, books etc.? the misinterpretation of the action you want or choose would almost be eliminated from incorrect interpretation of what you actually want to do.
Please if there's something I can set for all my choices please tell me where and how.
Addionally without doing it one song at a time does iTunes seperate song artist from title automatically some how or do I have to go song by song cut artist and paste in the correct colum?
Any help is appriciated!!!!!!!!!

I received an ipod touch 5th gen for Christmas. The first songs i've downloaded and synced with my touch have created ghost songs. They are only on my computer in itunes once but appear on my ipod twice, one copy that won't play. I can't delete them

The first songs i've downloaded and synced with my new touch have created ghost songs. They are only on my computer in itunes once but appear on my ipod twice, one copy that won't play. I can't delete them. I've tried unticking all the music that was on the ipod via itunes and re-syncing, which in theory should delete all music from my ipod. It does except for the 5 ghost songs.   So at present I have no music on ipod except the 5 ghost songs.   Has anyone got any ideas how I can get rid of these?
I had no problems with my ipod touch 4th, which I had for years.   Any help would be great.

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

I have an iMac, an iPhone, and a MacBook Pro. My full iTunes library is on the iMac and iPhone, but only a handful of songs are on my MacBook. They are all associated with the same Apple ID. How do I get all of my music on the laptop?

I have an iMac, an iPhone, and a MacBook Pro. My full iTunes library is on the iMac and iPhone, but only a handful of songs are on my MacBook. They are all associated with the same Apple ID. When I try to sync, I get a warning message stating that I will lose songs on my phone which aren't on the laptop. How transfer my music from my phone to the laptop?

Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Can you use two ipods on one itunes account. It let me transfer my purchases, but can i put songs that are on one ipod onto the other that are already on my itunes?

i had an ipod classic and used it for a few years until i got an iphone.
Now I want to return to use it to fit all my songs on, however i now use a different itunes on a different computer.
It let me transfer all my purchases, but won't let me put the songs on that i downloaded from albums, and it won't let me put songs onto it that are on my iphone.
do i have to redownload all the songs again, or is there a simple method to solve this?

See the How To Sections Here
http://www.apple.com/support/ipod/earlier/
And Here
http://www.apple.com/support/ipodclassic/
Also see this
Download Past Purchases
http://support.apple.com/kb/HT2519
Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes...

I the cloud and itunes match. Some songs have the "waiting" icon next to them but are unable to upload and instead of determing them ineligible itunes continues to try to upload that song and never gets to the rest of the list.

I have icloud and itunes match and most of my songs have been uploaded to the cloud. Some songs still have the "waiting" icon next to them and when I turn itunes match on they neither upload nor are they determined ineligible. My computer will literally spin its wheels for hours trying to upload the same song. Additionally, I uploaded an audiobook disc on my computer and 3 of the 11 tracks are still waiting to be uploaded???

The exclamation mark happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
If the missing files just can't be found then, assuming you are in region where you are permitted multiple downloads of your audio purchases, delete the current enties and download again from your purchased history.
tt2

The replay of the song isn't possible because the song isn't available or through DRM is restricted. All the songs are buyed in the iTunes Store. Give it a solution to activate the songs on my ipod touch ?

Hello together, I've a problem with some songs in my playlists on my new ipod touch. The error message says that the replay of the song isn't possible because the song isn't available or through DRM is restricted. All the songs are buyed in the iTunes Store. Give it a solution to activate the songs on my ipod touch ?

Do the non-syncing songs play in iTunes?
Were the syncing and non-syncing songs purchased with the same account?
Can you directly download the the songs to the iPod? See:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

My iTunes library will not completely sync to neither my iPad nor my iPhone -- both are completely updated with the latest software. What do I have to do?? When I try to do the "autofill" option when connected to iTunes it says "no songs can be copied"

My iTunes library will not completely sync to neither my iPad nor my iPhone -- both are completely updated with the latest software. What do I have to do?? When I try to do the "autofill" option when connected to iTunes it says "no songs can be copied"...I literally bought some of these songs yesterday on my iPhone and now I can't sync them to my iPad. What is this issue? Usually I would just have to plug either device into iTunes and everything would sync, now nothing new syncs.

On your iPad tap Settings > Store
Switch Books off then back on then reset your iPad.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.

I cannot play purchased songs in iTunes v11.0.1.12 or sync them to my iPhone and the songs are no longer available for downloard in iTunes store (so, I can't delete and download them again).

I cannot play purchased songs in iTunes v11.0.1.12 or sync them to my iPhone and the songs are no longer available for downloard in iTunes store (so, I can't delete and download them again).

carolinechx wrote:
i know the description may be a little bit too confusing
Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read.

I have unchecked the "Sync Music" option in iTunes, and so I assumed that meant there would zero songs synced to my iPhone. Howver, there are still 223 random songs on my phone. How do I actually remove all the songs?

As you can see, in this photo I have the "Sync Music" button unchecked and yet when I sync my phone (in the hopes that I will be getting rid of all the songs) there are still 223 songs left on my phone, taking up space that I need.
How do I truly get rid of these songs, or is this just a weird glitch? I would have assumed that by unchecking "Sync Music" that meant there would be no more MUSIC left on my phone, but that is not the case.
Thanks in advance!
Amy

Hello amyb3213,
Thanks for using Apple Support Communities.
If I understand your post correctly, you are wondering why you still have songs on your iPhone even though you have disabled music syncing in iTunes. After disabling syncing, did you press sync to then apply those sync settings? Are the songs on your iPhone ones that you have downloaded from iTunes in the Cloud?
You can manually delete songs from your iPhone by following the steps below.
Remove a song from iPhone. Tap Songs, swipe the song, then tap Delete. The song is deleted from iPhone, but not from your iTunes library on your Mac or PC, or from iCloud.
Playlists - iPhone
Cheers,
Alex H.

I've imported several CDs that are "collections", with songs by various artists. Only a PORTION of the song info appears in iTunes, and, when a song is "clicked-on" to play it, a message appears that the "song could not be found". Any ideas ?

The CDs are imported into the "iTunes Media" folder, under "Compilations". Each CD has a folder, with the name of the CD. However, EACH SONG in the folder is assigned a sequential number as a prefix before the song's name. For example "2-1 Sunshine of Your Love." This prefix, I believe, prevents the song from being imported into the iTunes library. The song's name appears in the iTunes library (with the number prefix), BUT no other song info (artist, CD name, time, etc.) shows in the iTunes library. I am NOT designating these CD's as "complilations", but somehow, iTunes is arbitrarily assigning them to this "Compilations" folder, and then assigning sequential numbers to each song. I am confused. (My only remedy is to MANUALLY remove the prefix number from each song in the CD folder, within the COMPILATIONS folder, then "re-import" it into iTunes. Cumbersome.) Thanks in advance for any opinion, tips or guidance.

The numeric prefixes in filenames are probably the optional disc number, followed by the track number. iTunes will pick up the Compilation flag from the Gracenote CDDB database if you ripped the tracks with iTunes, or the flag may have been set earlier if these are existing tracks you have imported into a new library. The iTunes naming convention is <Artist>\<Album>\[<D#>-]<T##> <Name>.<Ext> where Album Artist is used instead of Artist if not blank, and Compliations is used instead of Artist when Part of a compilation is true. Empty Artist or Album values are replaced with Unknown Artist or Unknown Album respectively. With Windows, file and folder names are limited to 40 characters. If more than one file is added with the same details subsequent tracks get suffixes to separate them.
If iTunes can't find a file that usually means that it has been moved after it was added to the library. Select a single broken track and press CTRL+I to Get Info. Look on the summary tab at the location that iTunes expects to find the file. Where is it really? Post back both paths and I might be able to figure out what has happened, and suggest a fix.
tt2

When syncing my iTunes to my iPad from the laptop, I get a list of missing songs; they are in the library, but not in the music folder on my HD. In particular, I uploaded 3 CDs at the same time, all are in my library - but two are missing from the folder.

When syncing my iTunes to my iPad from the laptop, I get a list of missing songs; they are in the library, but not in the music folder on my HD. In particular, I uploaded 3 CDs at the same time, all are in my library, and all synced to the iPad - but the music from two of them are missing from the music folder. Questions are (a) where might they have gone? and (b) is there a way of "reverse loading" them back to my hard drive from the iPad? Thanks in advance!

Hi dones49,
It sounds like your issue here is that iTunes can not find the files for some of the songs you have brought into it. This happens occasionally even if the songs have not been moved from the location that iTunes places them on import or purchase. When you try to use the song, iTunes prompts you to find the file, as you have seen.
To find the file, use the information in this article to navigate through the iTunes media folders -
Locate and organize your iTunes files
If you are still unable to locate the files, you may need to download them from the iTunes store again, or rip them from your CDs. See this article for assistance with downloading your past purchases -
Download past purchases
Thanks for using Apple Support Communities.
Best,
Brett L

ITunes shows that there are no songs on my iphone but there are 274 songs there. The data storage shows up as "other" on iTunes. I just want to clear the music on my phone but I can't seem to do so. Is there any way to do this?

iTunes shows that there are no songs on my iphone but there are 274 songs there. The data storage shows up as "other" on iTunes. I just want to clear the music on my phone but I can't seem to do so. Is there any way to do this? You used to be able to swipe and delete a song straight from your phone but I can't seem to do that anymore.

That is stealing.

My iTunes songs are in grey, My iTunes songs are in grey, My iTunes songs are in grey

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