My iTunes songs are no longer available to download from iCloud after updating to iOS7
Hi!
It seem´s that I can no longer download my songs form iCloud to my iPhone, after updating to iOS7.. What can be the cause of this?
You may be able to re download past purchases, read here > Downloading past purchases from the App Store, iBookstore, and iTunes Store
If you delete purchases, they are no longer stored in iCloud.
Similar Messages
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Firstly Im in the UK so I know that affects what is available in iCloud etc. But my question involves past purchases and how they are stored iniCloud.
If I was to buy a TV Series download it and watch it on my iPad and then delete it from my iPad it would be stored to iCloud so I could download it again as and when I wish to. But if that content is removed from iTunes, for whatever reason, what recourse do I have? Have I just lost the money that I originally paid?
I really want to start buying up all of digital copies of the DVDs I own but its difficult to justify if content could be removed at anytime without notice.
I hope somebody can help me with this.
Many Thanks
ChrisYou may be able to re download past purchases, read here > Downloading past purchases from the App Store, iBookstore, and iTunes Store
If you delete purchases, they are no longer stored in iCloud. -
I cannot play purchased songs in iTunes v11.0.1.12 or sync them to my iPhone and the songs are no longer available for downloard in iTunes store (so, I can't delete and download them again).
carolinechx wrote:
i know the description may be a little bit too confusing
Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read. -
Some songs are not longer available and an ! exclamation mark appears before the song in iTunes. What should I do?
When you open iTunes it opens a database file that contains the locations of the media files you use to play the music. If something has happened to invalidate where iTunes thinks that file is stored you get a ! There are many possible reasons. Sometimes a computer can start to lose files. In other situations it is something you did such as renaming a folder or drive iTunes uses, or moving the files manually. If you can give us hints we can start working our way down the long list.
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I purchased several older James Bond movies 2 years ago that have all disappeared from my iTunes and are no longer available. Will I be refunded for these items?
No you won't be refunded, it's your responsibility to keep copies of your purchases. Have you not got copies of them on backups ?
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My camera roll will not restore from iCloud after updating my iPhone 4 to iOS 6. It shows I have 1.7 gigs of photos stored on camera roll but none are appearing on my phone. Everything else restored from iCloud. When I go to iCloud.com my photostream is not there.
A response I put together from another post. Also going into iTunes and choosing to sync phone to iCloud then back "this computer" sometimes works.
First thing.. Stop where you are. Don't try to sync, update, hard reset, iCloud... Just stop.
Check on your phone under 'SETTINGS' 'GENERAL' USAGE'. It should show some value for PHOTOSTREAM. Also, connect to iTunes and you will notice at the bottom of your phones summary page that there is a large amount of 'OTHER' data.
I used third party software called iExplorer (formerly iPhone explorer). In this program you select 'MEDIA FOLDER', then 'DCIM'. In the various apple folders (IE: 101APPLE) you should be able to preview your photos and copy them to your desktop.
From there sync them back to your device through iTunes or whatever method you use.
There is a simpler solution I'm sure, which may involve using iExplorer to delete some .plist files then restart the phone and let it rebuild. I'm going to try it myself AFTER I've finished copying all the photos to my MAC
Hope this helps. -
So there are all these songs, from ADELE to Zapp and Roger. I don't recall purchasing any of them. Some of them were clearly purchased years ago by my daughter, who now has a different account (and doesn't know the current password to my account).
They do not show up anywhere in iTunes except on the iPad. They are not downloaded to the iPad - but I don't want them to show up in the purchased index. How do I get rid of them? Do I have to join iMatch or whatever to do this?
Also, this may explain why we're being told our iCLoud storage is full - there are actually hundreds of these unwanted songs.
Any ideas?Purchased music does not count against your iCloud storage and you cannot get rid of them in the purchased tab.
What is backed up
You get unlimited free storage for:
Purchased music, movies, TV shows, apps, and books
Notes: Backup of purchased music is not available in all countries. Backups of purchased movies and TV shows are U.S. only. Previous purchases may not be restored if they are no longer in the iTunes Store, App Store, or iBookstore.
Some previously purchased movies may not be available in iTunes in the Cloud. These movies will indicate that they are not available in iTunes in the Cloud on their product details page in the iTunes Store. Previous purchases may be unavailable if they have been refunded or are no longer available in the iTunes Store, App Store, or iBookstore.
Look here for help on managing iCloud storage.
http://support.apple.com/kb/HT4847 -
Gifted Content is no longer available for download from store?
On Christmas in 2006, I gave my brother a season pass from iTunes for a canceled tv show called "Smith." It only cost $12.99 to get all 7 episodes (some of which never aired on tv) as well as a digital booklet containing the plot synopsis of each of the remaining 5 unfilmed episodes.
At the time his computer was severely crippled due to age and an old installation of XP and lots of other factors. It was in no shape or form to download and watch videos from iTunes on. So recently he got his computer back in good working order with a fresh installation of the OS, and so last night we went to download the episodes of Smith. He had remembered a few months ago right after his computer was up to par, but didn't know where his download code for it was. So I logged in last night to my iTunes account and got everything he needed and we tried to download it... only to get an error message saying that that content is no longer available from the iTunes store!!
I guess I can understand if they take content off the servers that isn't selling well, but shouldn't they be able to track whether or not a gifted purchase has been redeemed yet or not? I don't remember seeing anything about a download deadline when I purchased it for him. If it's not available at all anymore, shouldn't I be entitled to a refund of my $12.99?
Just wondering if anyone else has experienced this before.
Thanks.yensid4him wrote:
Thanks. That worked. I submitted a note to the help dept. and they issued me a refund for $12.99. It still stinks that the content is no longer available.
Yes, but that's the way agreements with the studios work
Okay now I have another question related to this... is it possible for someone to resell (re-license?) content that they bought from the iTunes store? I mean, since this TV show will never be released on DVD, and not even all of the episodes aired on TV, could someone who was willing to "sell" (transfer) their license of it to me do so?
Nope. You don't own the rights to distribute. Your purchase only entails you to posses the product. It does not grant you any resell rights or transfer rights. The studios do not allow this at all.
I've always wondered that, because you can resell physical CDs and DVDs that you don't want anymore... is that possible with iTunes purchases? I imagine it would have something to do with authorizing computers...
You cannot compare the two. With CD's and DVD's you own the physical media (you don't own the content itself, but they are inherently linked). That's not the case with digital content which are only licensed to do certain things with them. Again, its how the media companies want to do business. -
Why is Lion no longer available to download from my purchased apps list?
I bought Lion some time ago to upgrade an old 2007 Macbook. I never got around to it & now I want to, but when I go to my Purchased apps, Lion is there but I can't download it. That is kind of crap. I paid for it & now I don't have access to it. If they want people to accept downloaded OS purchases, then they need to remain available forever to those that did purchase it. It is not acceptable to tell me to go buy it again from the apple online store for $20.
Definitely same thing here - and I am completely sick of it.
I purchased Lion at $40, then later upgraded to MLion at $20, then when I worked on my Mac, came back to install, couldn't install Lion, but could MLion. Now, working on it again, and once again, can't install either one, but can Maverick, which was free. And it's taking some extra work for me to even get it to download.(((!!!))) So I'm having to do a complete clean install with just Maverick. My iLife '11 crap won't even install now - which also cost me money.
I'm seriously rethinking standing behind Apple any further. This is exactly like paying with a check, then turning right around and canceling it. That, in short, is ripping people off and stealing. If we purchase something, we should be given the option to keep it, so we can store it on an external, without issue because it was purchased and given the option to receive a hard copy via regular mail, because it was purchased - which would come in very handy, especially seeing that we did purchase it with money and it's now "no longer available" - that is ripping people off.
At least Windows, when you purchase something, gives you the option to have a hard copy sent to you, if you decide you want that. Apple does not via App Store.
This is another way Apple makes their money - take the money and run.
I'm SICK of it.
This coming from a stockholder!!!
Yes, I. Am. ******. -
When you register for a podcast, the list of past podacsts appears in the podcast. Sometime, ther's a ton of it. How to make them go?
ThanksIf you go to settings>music there should be a setting to show all music. Turn that off, and the cloud purchases should disappear. You may need to restart the phone to take efect
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Photos in PC are not synced properly - not downloaded from icloud
i have been having problems with icloud to desktop pc photos. it doesn't seem to download from icloud anymore. this happens when i take a photo using iphone and the photo gets replicated on all devices but NOT to my desktop. i have no idea what happened. it looks like apple change3d the folder to icloud photos.
recently i bought an ipad air and for whatever reasons, i don't have all the photos in my iphones "my photo stream" in my ipad. how can i sync this on my ipad?
so now the question is how can i simply copy these photos on iphone5 to my desktop and ipad? in the directory "my photo stream"
thank you.
selespeedi have been having problems with icloud to desktop pc photos. it doesn't seem to download from icloud anymore. this happens when i take a photo using iphone and the photo gets replicated on all devices but NOT to my desktop. i have no idea what happened. it looks like apple change3d the folder to icloud photos.
recently i bought an ipad air and for whatever reasons, i don't have all the photos in my iphones "my photo stream" in my ipad. how can i sync this on my ipad?
so now the question is how can i simply copy these photos on iphone5 to my desktop and ipad? in the directory "my photo stream"
thank you.
selespeed -
How to get back purchased music when computers are no longer available...
We were hit by lightning, again, and lost my wife's Bondi iMac. Those of you who know them realize that they didn't come with CD burners...so we didn't back up her music purchases. In addition, I recently lost my job. The music I purchased on my work computer was purged while I was getting my pink slip. So, I was unable to back it up as well.
So, we have a handful of songs that we purchased on other computers that are no longer available to us. I emailed Apple a couple weeks ago and have not received any answer on how to proceed. Any help would be appreciated.You have posted on the iTunes for Windows forum
If you have tracks on an iPod then this post which covers macs as well may help:
http://discussions.apple.com/message.jspa?messageID=8275906#8275906
I am afraid Apple has a download once policy, but you have done the right thing contacting them as I understand they they will occasionally make an exception in special circumstances and allow another download.
Here is a link to an iTunes store contact page, but I expect you have that already:
http://www.apple.com/support/itunes/store/browser/ -
Hi,
When trying to sync my ipad i see that I have 10.6 gb of video on my device. When i looked at my itunes under rentals i see that is where all the video space is coming from. These videos are no longer available to watch and I didn't know how i can delete them to free up the space on my ipad??Did you try to set it up as new device, as explained in this article?
How to erase your iOS device and then set it up as a new device or restore it from backups
If this does not work, use iTunes to set it back to factory settings, which would also install the latest software:
Use iTunes to restore your iOS device to factory settings - Apple Support -
I was in ITunes, in my Podcasts list. I hit the icon (semicircle, with an arrow pointing clockwise) and all my podcasts were deleted. They were also deleted from my IPod. The podcasts were from 2010 and are no longer available in ITunes. Is there any way to retreive them?
richbernsteinatindianharbor wrote:
I tried looking in i photo and other sites but none to be found.
Ok, the main thing is not to use the SD card or place anything on it.
The photo's are still there, not overwritten yet.
Here's a interesting set of posts I've found, read all of them and make a decision.
PhotoRec is not easy - requires terminal skills and Rosetta installed - does a good job - free
EXIF UnTrasher is free but has partial success
PhotoRescue by DataRescue is payware - does a good job
You need to LOCK your SD card (little slide switch) before connecting to the Mac or it tries to write a file on it and will overwrite some of your data your trying to recover.
http://hints.macworld.com/article.php?story=20060207071933143
Good Luck, I hope you get your files back -
I updated my mini, but some of my apps are no longer available. One of them I purchased from the Apple store. They are grayed out with the word "waiting" underneath the app. Any suggestions?
If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
How to Solve the Problem of An iPad App Download Stuck on “Waiting”
http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
How To Get Rid Of Your iPad App Download Frozen Problem
http://www.sidelineapple.com/how-to-get-rid-of-your-ipad-app-download-frozen-pro blem-and-not-lose-years-of-your-life-video/
Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
Cheers, Tom
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