My itunes songs are saying that the "main file" is missing?, My itunes songs are saying that the "main file" is missing?

I downloaded my itunes songs onto my Nook, now when I try to play them on my computer, it says that the "main file" is missing? How do I fix this?

Hello,
The steps in this link can help you recover your purchases:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Welcome to Apple Support Communities!
Have a great day,
Delgadoh

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We are using apple tv to try to access our itunes account on the computer. We see our library of music but when we click on the song it searches for a long time and then says that it cannot access the itunes store. Any ideas on what we are doing wrong?

We are using apple tv to try to access our itunes account on the computer. We see our library of music but when we click on the song it searches for a long time and then says that it cannot access the itunes store. Any ideas on what we are doing wrong?

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore)

Itunes says my new laptop (windows 8) isn't authorized to play some of the purchased songs that are already on my iphone (I previously synced it with my old laptop). It says it will delete them from the phone unless I authorize the computer.

This results in an endless loop where I authorize it, and then get the same warning. I have already tried deauthorizing all the computers on the account, and then reauthorizing the new one yet the problem persists. Also, only three devices are associated with the account. I can't find the solution anywhere so help will be welcomed. All songs were purchased through the itunes store and it appears to be older ones that are targeted for deletion; however, these older ones are still available for purchase in the itunes store so that's not the problem. Thanks.

Hello, ted_marx38.
Thank you for visiting Apple Support Communities.
The most common cause for this issue would be media present that is purchased with another Apple ID. When prompted to authorize the computer it may show a different Apple ID. If this is the case, the computer will need to be authorized for this Apple ID. The article below will walk you through the process of verifying if that is the case or correcting the issue if not.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Cheers,
Jason H.

I deleted all the music on my phone but now I can't add any of that music back. It says the songs are already on there, and they're visible in iTunes but I can't delete them or play them.

The music is not on my phone and I've checked I selected 'show all music' and it's not there. But when I plug my phone into my laptop all the music that use to be there still appears in the music folder but I can't delete it. So now when I try to add some of that music back onto my phone, a thing pops up saying iTunes cannot add any songs to the iPhone because it already contains all the songs in the playlist “iphone”.

I just realized I have a different iCloud account set up on my phone. The one on my Macbook is the one associated with my ITunes account. Could this be the problem?

Songs that I have purchased are missing in iTunes (file not found/exclmation point), and do not show up in the iTunes Store for download.

I have a laptop that has (or had) pretty much all of my music, both burned from CDs and downloaded from iTunes. My 17 year old son on occasion syncs his iPhone and iPad with this laptop. As of the last sync (as best I can determine), many songs that I purchased in the past few years are now missing, in that they have an exclamation point to the left of the song title, and when I try to play the song, I get an error message that says "The song could not be used because the original file could not be found" or something to that effect. As it turns out, the file seems to be erased. This has happened multiple times, and I could be wrong, but I believe that there are some songs that had the exclmation point last time he synced that now don't, and vice-versa. There is not an obvious correlation or grouping as to why these songs are missing (e.g,. they were not all purchased on the same date, not all songs from one artist are missing, etc.).
Since most of these songs have been purchased through iTunes through my account, my reaction was to go to the iTunes store, log in with my account, and re-download them. Problem is, all of these songs instead ask me to purchase the song, instead of displaying a "cloud" logo. Therefore, it appears that I have to re-purchase these songs, which does not sound correct.
Questions: Does anyone know, most importantly (to get an immediate fix):
1. How can I re-download these songs and why doesn't iTunes Store recognize that I have already purchased them?
and perhaps as important (more of a long-term question):
2. Why does this happen and how can I prevent this from happening again (since it has happened multiple times)?
Thanks.

1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2

My iTunes account says that it cannot locate the original file for all of my songs. My iPhone still has all the music and is able to play the songs, if I sync and backup my iphone will the songs be replaced with the empty copies from my itunes library?

So basically I tried to back up my itunes library to my external hard drive and when I followed the instructions and then went to play a song it said Orginal file cannot be found. It said that for all of the songs. I'm not sure how to fix what I did, I already tried consolidating and all of that stuff and it didn't locate the files. I'm guessing that I somehow deleted the original songs along the way. I synced my iPhone without knowing what I did and surprisingly all of the music is still on my phone. So now that I've completely screwed up my iTunes account, I need to know how to get all my music back onto my iTunes account and have that library only on my external hard drive, not my computer. Everything looks fine on my iTunes besides the fact that it cannot locate the files but what I'm afraid of is me syncing and backing up my iPhone and then being left with no music because it syncs to the empty songs. How can I fix this? and if I can't fix my iTunes library is there anyway for me to still be able to backup my iphone and all the music on it, without erasing my music?

Well I'm not sure if I correctly backed up my itunes library because when trying to open itunes from that back up it keeps saying original file not found. Okay this is going to sound confusing but bear with me. I "backed up" my itunes, meaning I just dragged and dropped the iTunes folder into my external hardrive, and then I changed the destination on iTunes to open from my external hardrive. It was working fine when I did that, however I did that just on my own, I didn't know about consolidating the files or any of that so I hadn't done that before copying the folder to my external hard drive. I can't remember but I'm pretty sure I deleted the iTunes folder after I had copied it to my external hardrive. So I did that and it was working fine, I was able to open my itunes with my external hardrive. BUT yesterday I thought that I hadn't done it correctly because I didn't consolidate the files and all that, so I wanted to be more thorough and do that, I followed the steps to do that but when I did that I think it got all the files from my computer and not from my external hard drive so it basically didn't find anything on my computer because I had deleted them. And like an idiot, I replaced the iTunes folder on my external hard drive (the one I did correctly the first time), with the one I did wrong. So I believe I pretty much deleted all the music files from both my external hard drive and my computer. Please correct me if I'm wrong?
I believe getting all my music back on my itunes is a lost cause. BUT I still have all my songs and stuff on my iPhone. My question is, if I plug my phone into my computer and sync it, will it erase all my songs from my phone? A little more info, my iTunes still has the names and stuff of all my songs, they just can't be played because the files are missing, my iPhone doesn't need to erase and sync when I plug in my phone because it's already synced to my computer. What I'm afraid of is when I plug in my phone to backup and sync, will it erase my music because it can't find the files on my computer or external hard drive anymore? Or will it just leave the songs because they're already there (on my phone) and only sync the new songs that I've downloaded? I just need to know is my iTunes still going to be functional as far as me being able to backup my phone?
I have a lot of songs purchased from iTunes but a lot (like 60%) are from CDs that I no longer have. So re-downloading my music would only account for 40% of my library.

I got a new PC. I was able to back up the old one and dowloaded my iTunes library. I keep getting a message that says: This computer is no longer authorized to play purchased items that are on this iPod." It asks me to authorize, which I have done 20 ti

My old PC died and I got a new one. I was able to back up the old PC and downloaded my iTunes library on the new PC. I keep getting a message saying: "This computer is no longer authorized to play purchased items that are on this iPod. Would you like to authorize this computer for the items purchased from the iTunes store?" I have authorized the new PC, but it continues to ask me over and over, and if I authorize it again, it tells me I already authorized. So frustrating! I deactivated the old PC and activated the new one.
Also, I purchased a song from iTunes store and while it shows in my library on the PC, it won't download to the iPod. Why won't the new song download to the iPod?
Any ideas. suggestions?

Well Authorize the Computer...........

TS4124 how do sync a book that I have added as music to itunes on my iMac and then listen to this book on my iPhone. Itunes says the icloud status is waiting so the song(book) is in the process of being matched but has not yet been processed. (no help t

how do sync a book that I have added as music to itunes on my iMac and then listen to this book on my iPhone. Itunes says the icloud status is waiting so the song(book) is in the process of being matched but has not yet been processed. (no help there)

Hi,
Why are you trying to add a book as music? It will not match as this only applies to music files. It will be uploaded if the bit rate is 96 Kbps or greater.
You should change media type to audiobook and you will be able to sync by wifi or USB.
Jim

My iPod classic has stop working and when ever i try to synch it there is a alert saying that do not disconnect it and there are some songs which when i try to play the iPod re-starts again so please tell me what is the issue

my iPod classic has stop working and when ever i try to synch it there is a alert saying that do not disconnect it and there are some songs which when i try to play the iPod re-starts again so please tell me what is the issue and some sound is comming from the back pannel .
so please do something about it and give me the solution
thank you,
Saajan jain

To give you something, I need something too, like
How old is the Ipod? (if it is still under warranty, then send it to Apple service shop)
Are you running Windows iTunes or Mac iTunes?
What do you see on the iPod screen?
My guess is, your iPod classic is more than 2 years old and out of warranty, and the hardisk has gone kaput! and need to be replaced.
Have a nice day!

How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them.

How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them before updating.

Thanks. This seems to have worked easily.

HT203175 I plugged my iPod into the computer and it says that my iPod is synced with another iTunes library, but it's not. So all my music and apps are gone. What can I do to remind the computer its the right iTunes library and get all my stuff back?

I plugged my iPod into the computer and it says that my iPod is synced with another iTunes library, but it's not. So all my music and apps are gone. What can I do to remind the computer its the right iTunes library and get all my stuff back?

Same as you would if you bought a pc; copy everything from your old computer to your new one. Then you can just sync everything from the new computer, as you did with the old one.

My itunes library has everything by artist name, yet when i sync my ipod to it, some songs are only visible in the song menu but not the artist menu, how do i fix this problem so that evry song is visible under the artist menu in my ipod

I bought an ipod classic and got it 2day. I have over 18000 songs on my itunes and all the songs have all the correct info. I tried syncing my ipod today and all of the songs have gone onto my ipod.
However my problem is that quite a few songs are not in the artist menu and only in the songs menu on the ipod, even though evry bit of information for the song is correct.
I would like all my songs under the artist menu on my ipod as searching through the song menu is ridiculously time consuming.
Can anyone fix my problem?

For the missing Artists on your iPod, make sure their tracks in iTunes are not marked as "Part of a compilation" in iTunes. You can do this by highlighting the track, right->clicking on them and choosing "Get Info" from the shortcut menu. When the window pops up, head over to the Info tab and make sure there is NO tick mark next to this option in the lower right hand corner. Lastly, sync the updated changes to your iPod.
B-rock

My iTunes library will not completely sync to neither my iPad nor my iPhone -- both are completely updated with the latest software. What do I have to do?? When I try to do the "autofill" option when connected to iTunes it says "no songs can be copied"

My iTunes library will not completely sync to neither my iPad nor my iPhone -- both are completely updated with the latest software. What do I have to do?? When I try to do the "autofill" option when connected to iTunes it says "no songs can be copied"...I literally bought some of these songs yesterday on my iPhone and now I can't sync them to my iPad. What is this issue? Usually I would just have to plug either device into iTunes and everything would sync, now nothing new syncs.

On your iPad tap Settings > Store
Switch Books off then back on then reset your iPad.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.

Apple Tv (3rd generation) says it is connected (via ethernet), but none of the app, or channels, will work. They all say they are unvailable, try again later. The only thing that seems to work is iTunes. (I live in a dorm if that helps)

Apple Tv (3rd generation) says it is connected (via ethernet), but none of the app, or channels, will work. They all say they are unvailable, try again later. The only thing that seems to work is iTunes. (I live in a dorm if that helps)

Its not properly connected to the network. Most school networks require login via webpage, which isn't possible as ATV has no browser. You will need to contact the IT dept or the network provider.

I recently purchased a new Macbook Air and used migration to transfer old files from my old PC to the Mac, and now there are songs that I purchased through Itunes on my phone that are not on my Mac, how do I transfer these songs from the phone to the Mac?

I recently purchased a new Macbook Air and used migration to transfer old files from my old PC to the Mac, and now there are songs that I purchased through Itunes on my phone that are not on my Mac, how do I transfer these songs from the phone to the Mac?

dnunn wrote:
... how do I transfer these songs from the phone to the Mac?
Transfer Purchases > http://support.apple.com/kb/HT1848
Download Past Purchases > http://support.apple.com/kb/HT2519

It says in the corner of my itunes account that i still have money from my itunes gift card that i redeemed, but when i buy a song my billing info pops up. Why can't I use the money?

It says in the corner of my itunes account that i still have money from my itunes card that i redeemed, but when i try to buy a song, the billing info. pops up. Why can't i use the money on my card?

It is simply asking you to verify your account info. Select None for the CC.
It will still pay with your gift card balance.

My itunes songs are saying that the "main file" is missing?, My itunes songs are saying that the "main file" is missing?

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