My laptop won't restart? The bar at the bottom of the gray screen starts to fill up but half way through, my computer shuts down?

My macbook pro 2009 started freezing, so I tried to turn it off and back on, but it wouldn't get off of the gray screen. I went to utilities and tried to repair my disc but it said it couldn't be repaired and that leaves me here with a gray screen, a new bar at the bottom, and random shut downs.

If you reformat the drive, then everything on the computer will be deleted. If you cannot access the hard drive at all in order to backup your work, it will all be lost.
That statement means that if you are trying to reinstall Lion or later, then the installer is going to verify that you own the software by requesting your Apple ID and passwword.
Install or Reinstall Mavericks or Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
OS X Mavericks- Erase and reinstall OS X
OS X Mountain Lion- Erase and reinstall OS X
OS X Lion- Erase and reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.

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My macbook pro will not boot. It gets the grey screen with the apple until the bar is half way across and then shuts down. The only screen I can get to is in safe mode and I don't know what to do with that

my macbook pro will not boot. It gets the grey screen with the apple until the bar is half way across and then shuts down. The only screen I can get to is in safe mode and I don't know what to do with that

Mac OS X: Gray screen appears during startup - Apple Support

HT201210 My Ipad was downloading the new IOS6 across WiFi and it froze half way through the process. The progress bar has been stuck at 50% for 2 hours now I cant turn it off or reset it any ideas

My Ipad was downloading the new IOS6 across WiFi and it froze half way through the process. The progress bar has been stuck at 50% for 2 hours now I cant turn it off or reset it any ideas

It solved the problem with my iPod. Had the same issue as above since yesterday. Thought my iPod broke.
This helps. I've got back my iPod. So happy...................

I rented a movie via Itunes on my PC but half-way through the download recieved a "An unknown error has occured (-50)" notification. This is not my first rental, and I have verified my network and all connections to be good. Will I still be charged?

I rented a movie via Itunes on my PC but half-way through the download recieved a "An unknown error has occured (-50)" notification. This is not my first rental, and I have verified my network and all connections to be good. I have rebooted Itunes and resumed the download of the movie only to receive the same error code. Has the movie file been corrupted? Can I recover the rental even though the time has elapsed? Will I be charged?

Did you figure this out? I haven't rented a movie in this new iTunes yet and saw one tonight I wanted to rent. Same fricken thing is happening to me. I hate this new iTunes, and I really hate that there are problems like this....why the heck do they have to fix something that isn't broken and break it? This just really stinks.

HT1040 I cannot upload my iphoto book to the apple store for printing, it cuts out half way through the download. What can I do?

I have made a photo book which is ready now to send to the apple store for printing but half way through the download process it cuts out unexpectadly and will not send. I have printed many books from my computer through Iphoto and have never had this problem before. What could be the problem? I have checked for updates and installed all of them. Turned my computer off and then on again. But still keeps doing this. Help ?

Apple's servers are very busy today, right after the big WWDC conference and the announcement of new products.
download process it cuts out unexpectadly and will not send
The reason for this may be that the book contains photos that cannot be rendered. Have you checked the preview of your book? Does the pdf look correct?
See: http://support.apple.com/kb/HT1040
If that is not the problem, check your network and your security settings. If you are using a Firewall or Antivirus filter, disable it temporarily.
Regards
Léonie

I installed an software Update on my MacBook Pro and after that my laptop wont reboot passed the gray screen?

After installing a software update on my Macbook Pro, it would not reboot passed the gray screen and then would shut down.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to a Mac Pro tower, not to any other model. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

Why do some of the songs I purchased from itunes cut out half way through?

I've purchased a lot of music through itunes, and as I've been playing it, I've noticed that several of the songs stop half way through and just play silence for the last minute or two. This is very frustrating as I have spent hundreds of dollars buying music through iTunes. This occurs on all of my devices, iPhone 4, MacBook and iPad 2.

I'm having this exact problem now with an iPhone 4 (not the 4S) and running software 6.1.3 with iTunes version 11.0.4.4. - The songs play fine in iTunes. In some instances I brought in the songs from CDs, in other instances I purchased from the iTunes store meaning I can't simply convert them. In either way they play silence on my iPhone around halfway through and for the remainder of the track.
I have attempted a full restore from a backup, and then reloaded all of my music, same songs, same problem. I don't feel a manual restore would help because that means reprogramming every single app, and the music would be reloaded the same way so what difference could that make?
Just to add insult to injury my protection plan ran out about 2 weeks ago and my phone otherwise works fine, so this can't possibly be worth purchasing another pricey plan just to be allowed to TALK to Apple.

Boot problems - won't pass the gray screen

My MBP won't boot. It will power up to the initial gray screen and Apple logo and then it just sits there runs the progress wheel.
I initially had this problem on 10.4.something so I took it into the Genius Bar and got a couple files backup before doing an erase and install of 10.5. That fixed it for about 12 hours.
I was resetting up the computer and was changing some of the sharing settings when the computer froze up. Force quit wouldn't work, so I did a hard restart. When I tried to start up the problem came back. It will still let me boot from a cd, or boot camp partition
What I have done: PMU reset, hardware diagnostic, disk verify and repair, fsck, and tried to remove applicationEnhancer.bundle

I would get it back to the genius. An Erase & Install should've taken care of any directory issues, but it's feeling like a hardware problem now.

I have a imac27" i resently upgraded to osx10.09 and i play d3 but lately my computer , while playing the game all sudden freezes and then boots me out and my computer shuts down and restarts all over again. cant figure this out? any suggestions

i have a 27inch mac and recently upgraded to operatiing system 10.09. i game d3 and while playing the game it freezes sometimes and then shuts down the computer and restarts for no reason. sometimes with minutes, other times its after many hours. Any ideas would be appreciated.

could be overheat since the computer also shuts down

Trying to uninstall and reinstall iTunes on Windows 7, but half way through getting error message saying the older version could not be removed. I have uninstalled everything that goes along with it

I also get a message saying:
the feature you are trying to use is on a network that is unavailable. Click OK to try again or enter an alternate path to a folder containing the insallation package "iTunes.msi" in the box below
When I click OK, get a message daying:
(file name) cannot be found Verify that you have access to this location and try again or try to find the installation package "iTunes.msi" in a folder from which you can install the product iTunes
I have no idea what to do!! Any help??

the feature you are trying to use is on a network that is unavailable. Click OK to try again or enter an alternate path to a folder containing the insallation package "iTunes.msi" in the box below
Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select anyiTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I keep trying to download itunes but half way through the downloading of it stops and says theres something missing but it doesnt say whats missing

does anybody know how i can sort this out? ive got enough memory in the laptop for the 10.5 download

Yes i've tried all of that. I've turned it all the way on and off and erased all of my music and put it back on and nothing works. And with the breaking up CDs and putting into compilation categories i have already fixed all of that stuff. It's fine it just doesn't show up in the list of artists. I can find the album in the songs category and the albums category it's just it doesn't show tha name of the artist. All of the other albums that i downloaded before i updated my itunes to th most recent update are fine. It's just the two that i downloaded afterwards. Thanks for trying though.

I have downloaded several songs and all the songs are either broken up or stops half way through . What can i do to sort this ? I have tried ACC version and it tells me an error has occurred.

I downloaded several songs yesturday to later realise that when played , all of them either break up or the song cuts off. I have tried ACC download / create ACC as suggested but all each song is saying is an error occurred. What do i do ?

What format are these problem tracks in? If they are MP3's, trying running them through the MP3 Validator utility to have it fix any missing or corrupted track data.
http://www.gromkov.com/faq/repair/mp3_validator.html
Then remove the tracks from the iPod and resync the newly repaired ones over to it.
B-rock

Computer shuts down while loading the progress-bar

SPECS:
MacBookPro 13-inch
Early-2011
I recently installed Yosemite in my computer, hours later while I was using the new OS X my computer freezed. I held the power button and it turned off. Now, I'm trying to power on the computer and when the progress bar is in 50% the computer turns off.
I need help ASAP

rthec wrote:
I've seen some of the threads regarding this but none of the fixes work for me. I formatted my hard drive for reasons other than this so it has a fresh install of Windows XP Home Edition, the latest video drivers, and the latest Flash. When my wife plays Cityville or Castleville, her computer shuts down. I checked the system logs and nothing is there regarding the shutdown. I tried changing the hardware exiliration setting and that didn't help. We've tried the games on Firefox and IE 8 with the latest updates and it still doesn't work. Any help will be appriciated.
The operating system, XP in this particular case, will shutdown the system to prevent damage to hardware if it encounters an instruction which can damage the system. It will usually logs an event which you can view by clicking Start, then in the Run field, type eventvwr.msc and click OK. Then open the both the "System" and "Application" submenus and look for events which are prefixed with a white X inside a red circle. The 6th column from the left will contain the Event ID which can be used to try and track down the source of the problem.

My iPod is playing songs half way through and not at the beginning?

Okay, so I will be listening to a song like "Yellow Submarine" by The Beatles and will get the urge to change the song to a different band and song half way through of listening to it. After listening to the new band and song and like a month goes by I will go back to The Beatles song and it will begin where i left off and not in the beginning like it used to. How can i fix this because it makes me mad that it starts half way through and not in the beginning?

Hello uhmcookies,
And welcome to Apple Discussions!
I believe the "Remember playback position" is enabled for these songs in iTunes. This option will ensure that wherever you leave off in a song is always where it will be picked up off at. This is a nice feature for audiobook tracks, but not music.
Anyways, you can disable it by removing the check mark next to this option from under the track's Options tab in iTunes. You can access this tab by right->clicking on the track and choosing "Get Info" from the menu.
Hope this helps.
B-rock

I have been watching a rental movie and the audio cut out half way through, tried restoring the apple TV now I've lost the rental.

I have just been watching (The Adjustment Bureau) a rental movie and about half way through the audio cut out, I tried rerunning the chapter but still the same problem so I tried the restoring function and now I have lost the 48 hrs viewing of the movie. So how do I get the movie back without paying for it again and is this problem likely to reoccoure and if so how do I rest without loosing the movie?

Hi David.
This must be a glitch in the movie file on the iTunes server because my husband and I just reached the same point in he film (The Adjustment Bureau) and no audio! Totally cuts out and doesn't come back in. We tried the same - turned off, signed out, and also couldn't see the rental in the menu... Sign out, sign back in and click 'Check for rentals' in the 'General' menu just under where you signed in.
It may come up with a negative 'no more rentals can be found' or similar but go back to the main screen and check anyway. It should be there.

My laptop won't restart? The bar at the bottom of the gray screen starts to fill up but half way through, my computer shuts down?

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