My mac desktop app is not working

my creative cloud app is showing in the top bar with a red warning triangle, when i move the mouse over it i get the little spinning timer and can't do anything else with it, i tried uninstalling but it says it is unable to uninstall as the app is in use, i can't see any way of shutting the app down, does anyone have any suggestions? tia.

Hi Brian,
Please refer to the help document below to fix the issue:
App doesn't open | Progress wheel spins continually
You may also refer the thread below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: Constant Spinning Wheel
Regards,
Sheena

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Creative Cloud Desktop App Does Not Work

Since the last updates, the Creative Cloud Desktop app no longer works. That is, I can no longer sync files, upload files, or update apps. Everything with the Creative Cloud Desktop App used to work fine. I am using Windows 7, 64 Bit system.
The files I try to upload through the desktop app, are under 5 GB. Some are 10 MB. When I try to upload a file I get a message that says: Sync Failure - with no detail about the failure.
When the app tells me there's an update(s), when I either choose one update or update all I get a message that says: Update Failure - with no detail about the failure.
I have tried to solve this problem by turning file and font sync off and then back on, or logging out and then back in.
The Abobe Team, should test this product further. I just want the community to know that this product does not always perform as expected. Therefore, it's not always reliable.
I would upload some screen shots, but after pressing the camera icon, the images would not insert.
Any help would be appreciated.

Are you getting Error code 1 while running CreativeCloudInstaller.dmg file ?
If so , follow below steps :
Important : Launch Activity Monitor and "Force Quit" all the process related to Adobe like Creative Cloud setup, CoreSync, AAMupdater, AAMupdater notifier, Adobe Crash demon from Activity monitor.
1)
Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.
(Applications>Utiliites)
Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders.
2)
Click on the below link and download & run Adobe Cleaner tool :
Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .
https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-pr oblems/_jcr_content/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordi on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleaner Tool.zip
3) Click on the below link and download Creative Cloud Installer file and use the same to install the Creative Cloud Desktop application.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg

Hi just download it and it turns creative cloud stays loading and desktop app do not appear. work on a mac

hi
just download it and it turns creative cloud stays loading and desktop app do not appear.
work on a mac

Please refer to:
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
Please let us know if it worked.
Regards
Rajshree

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<edited by host>

You are not addressing Apple, but a community of unpaid volunteers. So ASAP won't cut it. Also, you should refrain from posting personal information (like your email address) in the body of your comments, as this is part of the community usage guidelines.
Have you reinstalled the latest Boot Camp Windows 7 drivers, just in case Microsoft overwrote some of them during the Windows 7 security update?
If you want to communicate issues with Apple about Boot Camp and OS X, click on the link. Just don't hold your breath on receiving a response.

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I was at my friends house, everything was working fine. I went to my girlfriends house, everything was still working fine. Then once I got home, I got back out my 2010 MacBook Pro 15" to use and some pages on the internet looked a little odd. They were all in HTML format and wouldn't go back (Pages such as Skype and Apple's main page). I thought they were just down or being fixed up, but then I went to update my Mac under the App Store. I clicked the App store and a message popped up saying "App Store cannot verify a secure connection with the App Store." The options were "Cancel" or "Continue". I clicked "Continue" so I could update my Mac, but weird enough, the App Store started flickering (strobing; blinking) as seen in this video by someone with the same problem: http://www.youtube.com/watch?v=De8aQZccRvA
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Launch the Console application in any of the following ways:
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☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
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Most of the default Mac Apps does not work after Mavericks Upgrade

Hi, I did everything, but nothing has brought me out of this misery .
I Updated Maverick just 2 days after its release. Had no problems, other then slow Finder. I restarted my iMac last week, and got caught with these issues, known to me, not sure what all bugs are there.
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Hoping to get some response soon from Apple support team to help me.

Hi Arthur,
Thanks for the headsup about Apple Support thing... My iMac is not under warranty.
And below is the report generated from EtreCheck. Hope it can help me find the solution.
Hardware Information:
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          iMac - model: iMac8,1
          1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
          4 GB RAM
Video Information:
          ATI Radeon HD 2400 - VRAM: 128 MB
Audio Plug-ins:
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          AirPlay: Version: 1.9
          AppleAVBAudio: Version: 2.0.0
          iSightAudio: Version: 7.7.3
Startup Items:
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          HDDFanControlDaemon - Path: /Library/StartupItems/HDDFanControlDaemon
          HP IO - Path: /Library/StartupItems/HP IO
          HP Trap Monitor - Path: /Library/StartupItems/HP Trap Monitor
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          MySQLCOM - Path: /Library/StartupItems/MySQLCOM
          ParallelsDesktopTransporter - Path: /Library/StartupItems/ParallelsDesktopTransporter
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System Software:
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Disk Information:
          WDC WD2500AAJS-40VWA1 disk0 : (250.06 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    My iMac (disk0s2) /: 249.2 GB (22.18 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
          Apple, Inc. Keyboard Hub
                    Apple, Inc Apple Keyboard
          Western Digital My Book 1110 999.5 GB
                    WORK (disk1s1) /Volumes/WORK: 375.81 GB (95.66 GB free)
                    PLEASURE (disk1s2) /Volumes/PLEASURE: 623.69 GB (35.57 GB free)
          Apple Inc. Built-in iSight
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
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Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
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          [loaded] com.adobe.SwitchBoard.plist
          [failed] com.google.GoogleML.plist
          [loaded] com.google.keystone.daemon.plist
          [not loaded] com.logmein.logmeinserver.plist
          [loaded] com.microsoft.office.licensing.helper.plist
          [loaded] com.wdc.WDDMservice.plist
          [loaded] com.wdc.WDSmartWareServer.plist
          [loaded] rapiback.plist
Launch Agents:
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          [loaded] com.google.keystone.agent.plist
          [loaded] com.logmein.logmeingui.plist
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          [not loaded] com.logmein.logmeinguiagentatlogin.plist
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User Launch Agents:
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          [loaded] com.adobe.ARM.[...].plist
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          RealPlayer Downloader Agent
          Windows Phone 7 Connector Agent
          iAntiVirus
          TextEdit
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3rd Party Preference Panes:
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          Fan Control
          Flash Player
          Flip4Mac WMV
          Growl
          MacFUSE
          WDQuickView
Internet Plug-ins:
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          AdobePDFViewer.plugin
          AdobePDFViewerNPAPI.plugin
          Default Browser.plugin
          DirectorShockwave.plugin
          DivXBrowserPlugin.plugin
          Flash Player.plugin
          FlashPlayer-10.6.plugin
          Flip4Mac WMV Plugin.plugin
          iPhotoPhotocast.plugin
          JavaAppletPlugin.plugin
          QuickTime Plugin.plugin
          RealPlayer Plugin.plugin
          SharePointBrowserPlugin.plugin
          Silverlight.plugin
User Internet Plug-ins:
          Picasa.plugin
          Unity Web Player.plugin
          WebEx.plugin
          WebEx64.plugin
Bad Fonts:
          None
Time Machine:
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Top Processes by CPU:
              29%          mds
               2%          WindowServer
               1%          mds_stores
               1%          LogMeInGUI
               1%          RealPlayer Downloader Agent
               1%          EtreCheck
               1%          FanControlDaemon
               0%          uTorrent
               0%          notifyd
               0%          networkd
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          1.00 GB            mds
          106 MB             mds_stores
          78 MB              Google Chrome
          49 MB              Finder
          45 MB              WindowServer
          40 MB              Google Chrome Helper
          37 MB              VLC
          29 MB              uTorrent
          20 MB              EtreCheck
          16 MB              DashboardClient
Virtual Memory Statistics:
          43 MB              Free RAM
          989 MB             Active RAM
          934 MB             Inactive RAM
          447 MB             Wired RAM
          4.25 GB            Page-ins
          454 MB             Page-outs

Adobe Creative Cloud Desktop App Doesn't Work Windows 8.1

The Creative Cloud Desktop App doesn't work on my PC running Windows 8.1. As shown below, no apps appear and the settings dropdown does not function with either left or right click. I have tried to uninstall, reinstall, change the name of the OOBE folder, connect directly to my cable modem by passing my router, removing all internet & firewall protection and I am unable to download any CC apps that I do not have on my PC. I have been updating existing apps from the help menus in the apps and have not used the CC app for downloads for a long time so I do not know when the problem started, but it does not work now. Any suggestions would be appreciated. Automatic updates are also not working.
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http://support.agilebits.com/discussions/1password-in-mac-app-store/3377-how-to- reinstall
http://support.agilebits.com/discussions/1password-38-for-mac-from-agilebits-web site/13769-reinstall
http://support.agilebits.com/discussions/1password-in-mac-app-store/2394-reinsta lling-1-password
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D'oh! Mende1 beat me to it!

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