My mac is coming up with a white page with a picture of a file in the middle with a ? mark in and keeps flashing nothing will work ?

Hi
My daughter has a apple mac laptop. It is coming up with a white page with a file picture with a ? mark in the middle of it. It keeps flashing. Nothing will work now and we car'nt seem to work it out. Does anyone have any answers ?

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Just press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

Similar Messages

I have MAC OSX 10.5.8 and need to install adobe illustrator. I checked the compatibility and found that CS5 will work.Can any one help where i can find it. The trail version is fine with me.

I have MAC OSX 10.5.8 and need to install adobe illustrator. I checked the compatibility and found that CS5 will work.Can any one help where i can find it. The trail version is fine with me as i just have to use it for couple of days till i get my mac book back from service. Can any one help me on this.

You are welcome, ameronweb.
To elaborate a bit, you may come across offers of a new/unopened/unregistered version, which is the simplest case (you would need a guarantee). Other cases require much detailed information (and a guarantee).
If upgrading to 10.6.8 or higher is an option, you could use CS6.

Some of the files in my pictures are covered with a white page, how do I clear it?

I was working in Sony Vegas to put a dvd together with both video and pictures, the program kept becoming unresponsive and after about the 4th time I noticed that some of my picture files were covered with a white page. I can open the files to see my photos but I can not up load the photos any longer. Any clue how to resolve this issue?

thankyou so much! ran the addon and straight away the page came right back, I didn't even have to restart firefox!

Have the same problem tried the signing in and out, rebooting, uninstalling and back again nothing is working, on 4th download of creative cloud still coming up with lightroom 5 after signing in anf out, also signing out dowloading and signing in, spent 2

have the same problem tried the signing in and out, rebooting, uninstalling and back again nothing is working, on 4th download of creative cloud still coming up with lightroom 5 after signing in anf out, also signing out dowloading and signing in, spent 2 days on this, just cannot spend days on trying tricks and hacks

I am getting so mad because I cant even sign out OR quit! They are both grayed out. I have the spinning blue wheel in my apps and am trying to fix that but none of the solutions are working.

I bought my 6 plus last night decided to upgrade the IOS 8 like they suggest and now all I see is a white screen with the apple sign in the middle with an occasional flashing red screen. Did my new phone seriously just crash? What do I do now?

I bought my 6 plus last night decided to upgrade the IOS 8 like they suggest and now all I see is a white screen with the apple sign in the middle with an occasional flashing red screen. Did my new phone seriously just crash? What do I do now? I left it overnight with the white screen, thinking maybe it'll go away and needs time to upgrade. Woke up this morning, nope still white screen. Very disappointed with Apple. I was so excited to get my phone and can't even use it right now.

First turn the iPhone off and back on and see if it works. If that doesn't work then do a Reset by holding the Sleep / Wake Button (The Power Button) and the Home Button at the same time until the white Apple Logo appears, the release both Buttons and wait until a Full Reset occurs. The iPhone 6 should come back to your Lock-Screen. If that doesn't work then you could connect the iPhone 6 via the Lightning Cable to a Computer with a Current Version of iTunes. Then open iTunes on the Computer and wait until your see a Button that represents your attached iPhone and click on it. This should bring up a Summary Screen on the Computer within iTunes. At that point your can choose Update Software if an Update is available or Restore the iPhone to Factory Settings / New In The Box, or you could try to Restore from your Backup if a current Backup had already been saved from a previous iPhone.
If you don't have a computer with iTunes and you can get the iPhone back on, then go to Settings>General>Software Update and see if the iPhone is still on iOS 8.0 or if it is now on iOS 8.0.2

HT3180 Uploaded new software update and all I have is a little black box with an incessant flashing white light. I have pushed menu + downarrow on the remote, unplugged for 10 seconds and stiill no change when I plug it in again ! !

Uploaded new software update and all I have is a little black box with an incessant flashing white light. I have pushed menu + downarrow on the remote, unplugged for 10 seconds and stiill no change when I plug it in again ! !

Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)

I have a white screen with an apple and nothing will work?

Turned my mac on and have a plain screen with an apple logo. Nothing will work?

Hi,
Some kernel extension or driver isn't loading properly, it seems. Try booting in Safe Mode by holding the Shift key down on startup until you reach the grey Apple backdrop with the spinning cogwheel and a progress bar. As soon as the progress bar shows up, you can let go of the Shift key.
Booting in Safe Mode takes a lo-ooong time, so be patient and don't interrupt (the computer booting, not me talking...). Once you've reached a workable Desktop, reboot in normal mode and tell us if it solved your problem.

When i open finder the windown is a completely blank grey box with the title "Window" as a header, and all my folders will not open when clicked

when i open finder the windown is a completely blank grey box with the title "Window" as a header, and all my folders will not open when c
the problem started when my computer screen broke from something falling on it, the screen was replaced but the people that fixed it for me told me there may be some hard disk issues when a problem like this happens, they ran their own checks and found nothing and i was given my laptop back, then when i tried to use it, i found this problem. everything else works fine.
i have shutdown and re-started my computer multiple times and i have also re-started finder multiple times, both having no effect
i have also done a few other things to find that my apple.com.finder.plist and apple.com.sidebar.plist are both missing, and are not re-creating themselves, i have found no way to bring them back either.
any help would be greatly appreciated, thanks

there is an app called daisydisk on mac app store which will help you see exactly where the memory is focused and consumed try using that app and see which folders are using more memory

When turned on MacBook a icon of a folder with a question mark in it keeps flashing, what does this mean?

MacBook turns on but doesn't go to home screen, instead a folder icon with a question mark on it keeps flashing.

It means that your mac is unable to boot, try doing a safe boot http://support.apple.com/kb/ht1455 first, if that does not work insert your OSX disc (the one that came with your mac) and boot to that, post back with a report.
Is your backup 'bootable' (Carbon Copy or SuperDuper) or non-'bootable' (Time Machine)
Message was edited by: Csound1

Ever since upgrading to Mountain Lion, my AOL messages sometimes, but not always open with a blank page. If I open AOL in Firefox, the messages open fine. This does not happen with any messages by any means, and it is not any type of certain message

Ever since upgrading to Mountain Lion, my AOL messages sometimes, but not always open with a blank page. If I open AOL in Firefox, the messages open fine. This does not happen with any messages by any means, and it is not any type of certain message. In fact, in the same screen I can often open an email from the same sender with email intact. This is weird. Sometimes I close the page and open a new page. Sometimes that works and sometimes it does not. It is a very annoying thing.

Hi,
When you start Messages fro the first time you are asked for an Apple ID
When this is verified and entered it appears in Messages Menu > Preference > Accounts and is Enabled.
The App should have also picked on on those iChat Accounst you had before.
These should be Enabled if they were when you last used iChat.
Exactly which "Accounts" are logged in can be seen in Message Menu > Accounts and will include the iMessage "Account" and Bonjour.
In the Window menu you will see CMD +0 for the Messages window and CMD+1 for the "Buddies" window which is a combined list at this stage.
Go to the Preferences > General Section and Untick the "Collect all accounts into one list".
This will give you separate iChat type Buddy lists.
You can check if that account/Buddy list is set to Invisible or if in the Preferences > Accounts > Security you have settings that will block some people from seeing you as On line.
You are saying Buddies can see you as On Line which implies they are still sending to your AIM based Names (@Mac.com is a valid AIM Screen Name)
I am not sure from your post if you are trying to iMessage their email IDs thinking they are Apple IDs and that they are using Messages as well.
There is no Buddy list for iMessages side
No-one can tell you are "On Line" until they have your details in the "To" spot in Messages with the correct iMessaged contact info (iPhone Number or Apple ID)
Obviously an Apple ID can be an email or look like one.
In some cases they are also valid AIM Screen Names as well.
In the case or the @mac.com name you may have linked this Apple ID to iMessages as well.
11:31 PM Saturday; August 11, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Since updating to I.O.S7 on my ipad2 all i get when i turn it on is a loading screen with a picture of a charger going into an ITUNES sign? HELP nothing will work not interactive at all?

all i get when i turn it on is a loading screen with a picture of a charger going into an ITUNES sign? HELP nothing will work not interactive at all.aince updating to I.O.S7.0.2???
What should i do currently have it on charge for several hours not done a thing and have been locking and unlocking and resetting

Please see: http://support.apple.com/kb/HT1808 for further info. It sounds like you are already in Recovery mode so if the image in Step 4 is the one you see, skip to Step 5.
Regards,
Steve

TS3775 Hi I am trying to connect my mba mid 2011 with an imac 27" 2011 with target display mode tdm. When I am using a thunderbolt cable nothing will work. When I use a minidisplay cable, both screens turn blue but eventually nothing happens. What is the

Hi I am trying to connect my mba mid 2011 with an imac 27" 2011 with target display mode tdm. When I am using a thunderbolt cable nothing will work. When I use a minidisplay cable, both screens turn blue but eventually nothing happens. What is the problem

Your answer is likely in Target Display Mode: Frequently Asked Questions (FAQ) - Apple Support If you are familiar with this document, please re-read it and I suspect you may find something you either missed or are doing incorrectly.

HT201272 I just updated to itunes 10.3 & iOS 6.1 and I cannot download a song to my library! I get the error "This computer is already associated with an Apple ID. You can download past purchases on the computer with just one apple ID every 90 days..." WH

I just updated to itunes 10.3 & iOS 6.1 and I cannot download a song to my library! I get the error "This computer is already associated with an Apple ID. You can download past purchases on the computer with just one apple ID every 90 days. This computer can be used with a different Apple ID in 75 days." WHAT??
I've never had problems before - my husband and I have used the same library for years. My daughter also has her own Apple ID... are we going to have trouble with that, too? Actually we have 4 Apple IDs - somewhere around 8 Apple devices... this is a huge issue for us... HELP

Just to be clear - I just bought a new song and can't download it into the library because of this error message.

TS1702 i if use "search" in music on my ipod touch 5th gen the result just show only album and playlist but nothing song result.whats wrong with it?please help

i if use "search" in music on my ipod touch 5th gen the result just show only album and playlist but nothing song result.whats wrong with it?please help

The users guide says:
Spotlight searches the following:
Contacts—All content
Apps—Titles
Music—Names of songs, artists, and albums, and the titles of podcasts and videos
Podcasts—Titles
Videos—Titles
Audiobooks—Titles
Notes—Text of notes
Calendar (Events)—Event titles, invitees, locations, and notes
Mail—To, From, and Subject fields of all accounts (the text of messages isn’t searched)
Reminders—Titles
Messages—Names and text of messages
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsynce all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

?I am getting an error when installing on my dell inspiron with latest updates for drivers. Error 1406. I have the problem with Scan Snap software and a full version of reader.

?I am getting an error when installing on my dell inspiron with latest updates for drivers. Error 1406. I have the problem with Scan Snap software and a full version of reader.

Error 1402 | Error 1406 | Acrobat, Reader

My mac is coming up with a white page with a picture of a file in the middle with a ? mark in and keeps flashing nothing will work ?

Similar Messages

Maybe you are looking for