My Mac keeps freezing at a gray screen, and wont take me to my desktop. How do i fix this? Ive tried shutting down and restarting a bunch of times

My mac keeps freezing at a gray screen and wont take me to my desktop. Ive tried restarting it, but it wont work. Its my fault, i shouldve done the IOS update! Someone please help

  Grey Screen and spinning wheel at startup
http://support.apple.com/kb/PH11044
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836
Reinstall OS X
http://support.apple.com/kb/PH10763?viewlocale=en_US

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