My MacBook Pro does not pass the startup grey screen. When I try to do a reinstall the computer doesn't even read the disk. I can't even boot in safe mode. I'm being told that it MAY be a motherboard issue, I'm just wondering has anyone else had this prob
I don't know what is wrong with my Mac. An authorized retailer can't pinpoint the issue.. Does Apple have a recall for motherboard failures? We have only had it for 2 years.
MimiBrooks,
try booting your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Does it get past the grey startup screen now?
Similar Messages
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Since I downloaded Lion I can't sign on to Facetime. I get an error message telling me my Apple ID is already in use. Has anyone else had this problem?
Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software. -
I am a windows user that has converted to Mac and loving it but when I updated to Lion my wireless internet dongle would not work anymore and the Macbook Pro does not recognise the device at all so I am unable to reinstall it again. Any ideas would be greatly appreciated.
Go to Finder > Preferences then select the General tab
Make sure External disks is selected. -
I lost my iphone and my macbook pro does not show the icloud in system pref. how do i get icloud on my mac?
iCloud is only available in Lion, 10.7. You will have to upgrade to Lion in order to get into iCloud. If you transfered a .mac or .me address to iCloud through mobile me, or you have another device iCloud enabled, then you can log into the iCloud.com website.
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If I create a contact from my call register it does not show up in my contacts on my Iphone but does show up in my icloud. Has anyone else had this happen?
Are you sure iCloud is turned on and that contacts is also turned on (Settings>iCloud) on the iPhone? Be sure the iPhone is not set to Airplane Mode.
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my ipad randomly shut off and when i go to turn it on it shows a cord connecting to the itunes symbol, my ipad is not disabled by the way. has anyone else had this problem? if so does anyone know how to fix it?
Glitchs like that sometimes happen
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If sit still reocurrs a lot, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
After updating to OS 10.8.3 java does not function. I've validated that the most current version of Java is installed and active in Safari. Has anyone else had this problem?
Yes indeed. See this thread - I have found a fix, but I am hoping once the engineers see this (Bug filed) that someone has an easier method, or a patch.
Something went wrong with the update in certain instances and it kills the Java plugin. Give this a shot - it takes a bit of time, but worthwhile.
https://discussions.apple.com/message/21528056#21528056
medward wrote:
After updating to OS 10.8.3 java does not function. I've validated that the most current version of Java is installed and active in Safari. Has anyone else had this problem? -
I recently updated my iTunes to the new version. When I opened it I found that there were no details listed on the SONGS page. On all other pages the relevant pictures/details appear. Although there are no details showing on the songs page, the songs are obviously there as when you click on a line it plays the song that should be listed. Has anyone else had this problem? (I am using a Windows XP Pro system on my Laptop).
Did anyone ever suggest you reset your PRAM?
http://docs.info.apple.com/article.html?artnum=2238
Also might want to try resetting the SMC, although I
doubt there's an issue there.
http://docs.info.apple.com/article.html?artnum=304123
I'm getting tired of people who supposedly know what
they're doing simply guessing that resinstalling the
OS might solve the issue. It's like trying to dissect
a frog with a sledge hammer, and wondering why you
didn't learn anything about anatomy in the process.
These sorts of things, although bizarre, should be
(and probably are) fixable without major surgery.
Thanks for the suggestion... but I think my first question would be why these parameters would need re-setting? This is a new machine... It has never been shut down hard. It is used at most 10 hours per week... mostly using Office 2004 for MAC. I need to figure this out as I will soon need it as a Cs2/CS3 - Aperture workhorse.
I too agree that it is best not to use a sledge when a scalpel is needed... but as a novice to the MAC world I may have been misled by Apple support. I seems to have fixed the symptoms ( some) but appears NOT to have addressed the cause... which is what I am after.
Would TechTool Pro detect a bad HD or RAM?
Thanks.... -
Hi,
my phone is in recovery mode and wont restore. instead i receive the error message 1604. i have used alternative usb cables and am at a loss. has anyone else had this problem?Hi there hstear93,
You may find the information in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W. -
I just subscribed to IHome but when it tries to gather information about my music library, I get an error message that my Itunes is not responding and then it shuts down. Has anyone else had this problem?
Thanks so much but none of that helped. It was driving me crazy because it would back up another external drive. I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
Thank you for your help and replying to this. Guess I made my own issue! -
I have a 2nd generation iPod touch. I have not updated the software from version 2.2.1. When I connect to iTunes to update to 4.2, I keep getting an error message. Has anyone else had this issue and figured out a way to fix it?
Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also see:
-1 error
-1 error too -
Ok....I have a 2012 MBP that has Yosemiti installed. The airplay works from iTunes, but when I try to mirror from the desktop I get the "no device detected" message. Airplay on all of my other devices work fine. Has anyone else had this issue?
Hey Marco'96,
Welcome to the Apple Support Communities! I understand that you are experiencing issues with AirPlay mirroring in OS X to your Apple TV. The following resource includes helpful troubleshooting steps towards the end of the article, which may resolve your issue:
About AirPlay Mirroring in OS X - Apple Support
http://support.apple.com/HT201343
Thanks,
Matt M. -
My iPhone 4S will not sync with the music I have selected in iTunes. Has anyone else had this issue and what is the best way to fix it.
Hi,
Setting up syncing
Before setting up syncing you should download and install the latest version of iTunes. Wi-Fi syncing requires iTunes 10.5 or later and iOS 5 or later. You can change your sync options at any time. Each time you sync, content is synced between your iOS device and computer to reflect new, updated, or deleted content.
USB syncing
Open iTunes.
Connect the iOS device to your computer using the included USB cable and select it in iTunes under Devices on the left-hand side. Some tabs may not appear if you do not have corresponding content in your library. For example if you do not have any podcasts in your library, the corresponding Podcast tab will not appear.
Click Apply, in the lower-right corner of the screen, to sync.
Wi-Fi syncing
Open iTunes
To set up Wi-Fi syncing, connect your iOS device to your computer with the included USB cable. Select your device under Devices on the left-hand side.
In the Summary tab, select "Sync with this [device] over Wi-Fi".
Whenever the computer and the iOS device are on the same network, the iOS device will appear in iTunes, and you can sync it. The iOS device will sync automatically when all of the following are true:
The iOS device is plugged in to power
iTunes is open on the computer
The iOS device and the computer are on the same Wi-Fi network
While the iOS device appears in the left-hand column of iTunes, you can select the content tabs and configure sync options.
Click Apply or Sync to sync the iOS device.
Hope this helps -
I recently updated to the newest version of Flash (17.0.0.134) and I have a MacBook Air, running OS X and I have Safari version 8.0.4. Ever since the update I can no longer select drop down menus or get Netflix to run properly. Has anyone else had this issue/know how to resolve it?
1. System Preferences > Flash Player > Advanced > Delete All
Press “Delete All” button under “Browsing Data and Settings”.
2. Install Adobe Flash Player.
System Preferences > Flash Player > Updates
Press the “Check Now” button.
http://get.adobe.com/flashplayer/
Download it and quit Safari from Safari menu in the menu bar.
Follow the prompts to install Adobe Flash Player. -
I updated to itunes 11.1 in Windows 8 & now there isn't a device tab in the top right hand corner or the sidebar. When I ran diagnostics it didn't pick up my Ipad or Iphone. Has anyone else had this problem & does anyone know how to fix it?
I have restarted my computer, turned my devices off & then on again & reinstalled itunes & none of this has helped.I have the same problem. Emailed apple--no help
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