My MacBook Pro has been having difficulties at startup. It sometimes locks and doesn't get past the white screen. It has also locked up several times and gotten a green stripes across the entire screen. What is causing this and how do I fix it?
My MacBook Pro has been having difficulties at startup. It sometimes locks and doesn't get past the white screen. It has also locked up several times and gotten a green stripes across the entire screen. What is causing this and how do I fix it?
You don't, take it to Apple for repair.
This might interest you if it's too old to fix.
My computer is not working, is my personal data lost?
Similar Messages
-
I get the message "Charging is not supported with this accessory" or just no connection at all.
I downgraded flash to 10.3 and it fixed the problem. Everything works fine now. I suggest everyone do this until Adobe releases a fix for 11.7.
-
I have a MacBook Pro. When surfing the web it will eventually slow to a crawl. When this occurs, there will be a small multi-colored wheel spinning until my latest command is handled. What is causing this and is there a way that I can modify or prevent this from happening? Is there a setting that will prevent this?
When you next have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
I have an iMac and under devices in the sidebar that name has changed from iMac to iMac(1) to iMac(2)...and is now at iMac(9). What is causing this and how do I correct it?
Sometimes this message means that you have two simultaneous connections to the same local network: probably Ethernet and Wi-Fi. If applicable, disconnect the Ethernet cable or turn off Wi-Fi.
Sometimes it happens because a device that gets its network address from the router wakes from sleep, and the address it was using before has been assigned to another device.
A third-party wireless router that has incompatible settings or firmware may be the cause. In that case, refer to the manufacturer or ISP for support. Restarting the router may help, temporarily.
Rename the computer in the Sharing preference pane. -
I just purchased the I 4S and at least once a day, it will say Invalid Sim, what would cause this and how do I fix it?
Then, if there's any data on the drive that you want to keep, you have to back up before you do anything else -- assuming it's still possible.
Basically you have three options:
1. Install a copy of the Mac OS on an external hard drive, boot from it, and copy the data from the internal drive.
2. Start the problem Mac in FireWire target mode (command-T at startup) and connect it to a working Mac with a FireWire cable. The internal drive will mount as a FireWire device.
3. Remove the internal drive and mount in an external enclosure on another Mac.
Once you've backed up, follow the sequence in the support article linked below. The article is somewhat outdated. Where it refers to booting from an installation disc, you should boot from your recovery partition (if running Lion) by holding down the key combination command-R at the chime.
Mac OS X: Gray screen appears during startup -
I have recently got a new replacement iPhone 4. Since I got this I have found that my data allowance is getting used up during the night while my phone is charging on the bedside table. How an I find out what is causing this and stop it happening? Some nights the usage is 150 meg!
You can not access the backup directly.
Did you restore your replacement from this backup?
If so then you already have everything in the backup on your device.
If not, you can wipe the device and restore from this backup:
Settings > General > Reset > Erase All Content & Settings
What is it you are worried about losing that isn't already on your current device? -
Apple Support says that my serial number is invalid. I provided the correct number. What would cause this and how can it be fixed. Ipad II.
Things that could cause it:
you bought a fake
you allowed an unauthorized person to "repair" the iPad, replaced the logic board -
MacBook was restarting on its own and now is not powering up. What could cause this and how to troubleshoot?
When did it happen? After updating/upgrading? or just randomly?
You can try to perform a SMC reset and resetting the PRAM:
SMC Reset -> http://support.apple.com/kb/HT3964
PRAM/NVRAM -> http://support.apple.com/kb/ht1379 -
All my photos are importing out of order. For example, if I have images 1,2,3, and 4.., the order they show up in is 2,1,4,3. What could cause this and any ideas how I fix it?
One thing, don;t think of them as being imported in any one particular order.
The order of the images is completely fluid, you can change it anytime you want to suit your needs at that particular moment.
As Léonie showed you select the order you want to see the images in by selecting the item you want to sort on in the pull-down.
The only time fluid sort order can be a problem is when you export groups of images. If you put the images into a particular order in Aperture when you export them and view them in the Finder the order they are in may very well be different. In this case you could give names to the images that include a sequence number or index.
Then when they are viewd in the Finder they will be in them same order they were in in Aperture.
regards -
I have the iPhone 5 and I keep getting a no sim card message. I have had my phone for over a year now so I know I have a sim card. How can I fix this because it doesn't let me get calls now.
Try resetting the phone. Hold the home and power lock button until the Apple logo appears.If that does not work, turn the phone off and take the SIM out and then put it back in.
If that still does not work, you may have a defective SIM, in which case you will need a new one from your carrier. -
I'm having problems with video play back in itunes 10.7.0.21 for windows 7. Video was playing fine, but now I'm having audio issues. Audio cuts in and out. Also video pauses and fast forwards. Does anyone know what would cause this all the suddenly? More importantly does anyone know how to fix this?
All sorted now. Thread can be closed!
-
It is an intermittent, but a regular-enough-to-be-really-annoying occurrence........when someone sends an e-mail, to which is attached a photo of some kind, or a picture document, it will replicate in my inbox, sometimes 100 or more copies at a time. I delete all of them, empty the trash, and will also go to the Yahoo web version of my e-mail and delete the offending e-mail from there and empty the trash. Sometimes worked. Now that process isn't working, and this particular e-mail just filled up my inbox with over 100 copies of itself, even after the other steps were taken. Can't get any incoming mail.
This log jam of replicated e-mails prevents incoming and new mail from reaching the inbox.
Needless to say, am not too happy about it. What is causing it, and how do I fix it, other than to go to Outlook for my e-mail client....? :0) This, coupled with the constant "not responding" each time I try to send an e-mail, delete items from the "sent" or inbox folders, is really driving me nuts. We have a crappy internet connection, and that is likely part of it, but the "not responding" is not a new thing with Thunderbird, either.
Thanks in advance for any assistance you can provide. I dislike the web version of Yahoo, and don't want to have to switch to that, as it just doesn't meet e-mail needs. Would like to get Thunderbird fixed.I have not seen your error in either my IE or my chrome. I do note that you are using a "strict" Document Type Declaration.
You might try a transitional DTD, which should be more forgiving than the strict:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
Other than that, I don't see anything particular (because I don't see the error, either) that would cause the menu to drop vertically instead of horizontally.
Beth -
I recently converted from the PC world to Apple and got an IMAC 21". I keep getting the speaker volume screen popping up periodically and also types in ggh'l into whatever application I have open. I have the lastest software and have McAfee antivirus installed. This is a recent problem in the last few days so I'm not sure what is causing it. Any ideas/suggestions?
etresoft a long time contributer to Apple Support Communities wrote a very useful app he called etrecheck which helps in diagnosing many problems caused by third party installs etc.. Go to his website, read his information and from there download and run the program according to his instructions
http://www.etresoft.com/etrecheck
Post the results back here
Pete -
After resetting the PRAM/NVRAM (control, option, P, R) on my Macbook Pro 1,1 (2007) running 10.6.8 The screen is now split into 4 parts, each displaying the same thing. The screen immediately appears this way at the first grey screen, however if I do another NVRAM reset, upon restart after the second startup chime, the screen is normal but once it gets to a certain point around thetime the cog stops spinning, the screen flickers, turns blue and splits into four again.
Another thing is when I tried using the Apple Hardware Test I couldn't read the instructions as the resolution was too small, but once I restarted and change my display resolution in System Preferences, the resolution was readable in AHT. I assumed the System Settings were loading when the OS had booted and that AHT runs without any of these settings (if that makes sense?)
I've not used any third party utilites and everything working fine except for some battery issues which are gone now (the reason I tried the PRAM reset)
Any help would be much appreciatedReload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Press and hold Shift and left-click the Reload button.
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
My macbook shuts off and I kept a journal for it because mine's got complications.
July 1, 2014 (Tuesday)
I spilled a cup of choclate milk on my keyboard, it was soaked! But my battery was drained so I know nothing had short out. So I turned it over and never tried to turn it on.
July 2
I went to the nearest apple center and asked them to clean it for me. (I knew it wasn't a good idea to clean it myself) They put it in a plastic bag but I asked them to open it as soon as possible so I know what parts are affected. They told me they'd take a picture of the inside for me and go back after an hour. Milk was still inside everywhere so I asked them to take it in.
July 8
I called to get an update on my mac and they said it wasn't economically practical to repair it because they recommended a full system replacement. I got depressed and accepted my Mac's fate. But what's annoying is I put my mac in on July 2 and they only tried to clean it in July 5 which makes me think that was the reason my mac was irreparable.
July 9
I took my mac and tried to find another opinion but I showed the diagnostics from the apple store and they said they couldn't fix it. My parents were getting ready to buy a new one.
July 13
I realized that my mac didn't have charge when milk spilled on it so I tried to charge it and BOOM IT OPENED. They keyboards were sticky and it takes a moment before my computer reacts to the trackpad but it works! Even all the keys works! But it doesn't charge.
After lunch, it was workingp perfectly and my batteries were at 30% charge! I was really happy!
(in the interval my mac works perfectly, it stays for normal 7 hours when battery is charged fully)
However at July 19
There was no electricity for four days (A typhoon came in the Philippines) and my battery is about 7% so I went to the public market to get it charge while I wait for electricity. I charged it for about 3 hours and sideways because it was inside my backpack while it charged so noone will notice it. When I got home and opened my laptop, it shut off randomly after my desktop appeared after start up. So I was sad.
July 20
I found a solution online to use the option-shift-power button my mac opened and worked normally!
July 21
My computer was normal in the morning then in the afternoon it shut off again after I waked it up from sleep. Tried option-shift for about 3-5 times before it worked with varying intervals from 5-20 minutes each
July 22
I get nervous when I use it but it worked perfectly I was even able to edit with Final-cut pro and HD clips.
Wednesday
Worked perfectly in the morning but in the afternoon, after waking it up from sleep it won't turn on tried the option-shift then I tried resetting the SMC for about three times (my mac is a unibody) but it didn't turn on the whole evening.
Today Thursday morning July 24
I tried to reset SMC first thing in the morning after the thing won't turn on. After about an hour, I tried to turn my mac on normally and it opened. So what I did is to back up all my files. (It took the whole afternoon) and at night I ran diagnostics (D during start up) and no threats were found
Haven't been experiencing the trouble, as of the moment I'm writing this Jul 25, Friday (12:13 AM) HK time Philippines.
So what I'm asking here is what do I do to make sure this doesn't occur anymore. I probably written a very detailed log. So what else (diagnostics and other) should I do to prevent this from happening again. School starts in August and I will need my laptop to work perfectly to let me go through college with less burden. Thank you and I hope you reply. Any more questions about details on my Mac will be answered
Macbook Pro 13-inch, Mid 2012
Bought in December 2012
Processor 2.5 GHz Intel Core i5
Memory 4 GB 1600 MHz DDR3
Graphics Intel HD Graphics 4000
Software OS X 10.9.4 (13E28)tryshdanielle wrote:
So what I'm asking here is what do I do to make sure this doesn't occur anymore.
Get a new computer. Consider switching to regular milk, or even a light fruit juice.
Maybe you are looking for
-
Dual Dell Ultrasharp 27" screens won't both go to
System: MacPro Server 2012/10.8/ATI Radeon HD 5770 1024 MB graphics card Screens: 2 Dell Ultrasharp 27" U2713 (both show on the utlities menu that they are capable of 2560x1440) With three connections on the ATI card, only the DVI port connected to D
-
Mac OS X 10.3.6 vs. higher versions
As has been noted elsewhere by Ronald Rood and others, there is a kernel update / patched version pointed to by Oracle that you can download from Apple for 10.3.6 Server, descried on the Metalink article http://metalink.oracle.com/metalink/plsql/ml2_
-
Crash during Startup - need help deciphering Problem Report for Kernel
I got the crash message with subsequent system lockup during my last startup. This is what the problem report states: Interval Since Last Panic Report: 1302194 sec Panics Since Last Report: 5 Sun Sep 27 18:46:32 2009 Unresolved kernel trap(cpu 0): 0x
-
Handling events in subvis - think this should work but it doesn't.
In part of a large project I need to handle key down events, but elsewhere I need to handle them differently and want to be able to dynamically register and unregister them in each location. I also want to be able to put one of the event handlers in
-
I am installing BO Enterprise on BEA WebLogic 10. In installation manual it is said "It is recommended to setup WebLogic to run as an IIS service". What does it mean? Thanks, Olga