My macbook pro won't play any youtube video. I always get a plug-in failure message! How can I solve it? I already did all updates, reinstalled flash player but nothing helps!

1. System Preferences > Other/ Flash Player > Advanced > Delete All
     Press the "Delete All" button
     Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
    Follow the prompts.
    Quit Safari.
    Restart computer. Relaunch Safari.
2. Allow Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins > "Allow plug-ins"
    Enable it.
    Press " Manage Website Settings" button for more options.

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My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Macbook Pro won't play any videos on any browser or any site

Videos on youtube, tumblr, facebook, amazon instant, netflix and any other video I come across will not play and will not even start to load on my macbook pro. I have uninstalled and reinstalled flash, I have cleared all website data, I have cleared my history, I downloaded chrome (and the problem did not change on the new browser), I have restarted my computer multiple times, and nothing seems to work. Has this happened to anyone else? Does anyone know how to fix it?

I would, first of all, try another browser. If you don't already have it, try Firefox, if it works ok in Firefox I would try resetting Safari.(uncheck "remove saved names and passwords" if you don't have them written down anywhere)
DM

HT2499 my macbook pro won't play any dvds - so many problems with this machine I wish I hadn't switched - constantly frustrated and find it so unfriendly

So much wasted time with this MacBook Pro - I so regret buying it, but I guess I have to stick it out for awhile, seeing as it was twice as much $$ as a new Toshiba (why oh why did I switch) - not friendly at all. i.e., I didn't have to have a support community with my PC - it just worked!! That being said, does anybody know why this thing keeps telling me "not permitted" - ? It brings up a dvd player icon but gives me a black screen that says not permitted.

ok, I found a TS file and the program separated all my chapters into separate files. eg., there are ten little VLC icons - so, at least I know the computer is recognizing the files to a certain extent. I am used to the dvd opening with its menu on other computers - what program on the MAC would do this so that I can just play the dvd right through and use the menu, if I want to?
Thanks to everyone who replied.....
As you can tell, I am not super computer literate - I just want to use this new Mac with the facility that I am used to with my old Toshiba, programs that are friendly that I can navigate around and organize/burn/play my dvds/CDs. That is why my daughter (20 years old) talked me into buying this Mac when I needed a new computer, she said all her friends who make movies and other media have MAC, but her really Geek friends don't use MAC. Sigh.....my struggle continues - I think I will have to take a Mac course, or try to sell this and go back to PC. Only so much time I am willing to put in.....I end up serving this MAC rather than it serving me.....BF

MacBook Pro won't play .mov or .wmv files.

Since "upgrading" to Lion my MacBook Pro won't play .mov or .wmv files, all I get is a black screen and the audio. It's so frustrating!!
I've read many other posts all along the same lines and wherever possible I've tried to follow the advice which has been given but nothing works.    I've updated all the drivers I can and I've even reinstalled Lion, nothing makes a difference.
I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update.
I had no problems when running Snow Leopard and it would seem, looking at everyone else's problems, that the common issue is Lion.   Seriously, this is one area where Lion is a backwards step.   It should just work (like most things from Apple), but it doesn't.
Personally I believe there is a problem with Lion but from what I've found out from speaking to friends with other Apple kit, this might be a random issue only affecting some people as some have said they've had no problems while others have had the same issues as me.    One guy reinstalled Lion and it resolved the issue for him, I've not been as lucky.
As I say, I'm not really looking for more advice, simply some sort of update from Apple to fix it.   PLEASE!!!

I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update... As I say, I'm not really looking for more advice, simply some sort of update from Apple to fix it.   PLEASE!!!
This is a peer-to-peer user forum. Perhaps you would see more action if you and others would file a formal "Bug" report with Apple QuickTime technical people rather than repeatedly reporting a possible problematic problem which may or may not affect others on a random basis. QUICKTIME PRODUCT FEEDBACK
Since you aren't seeking further advice here is what I have observed. Not being a regular WMV file user, I had to create my own sample file to test—a WMV 9 file containing WMV3 compressed video and WMA2 compressed audio. Since I normally use QT 7 as my primary media player, I also stored the WMV data in its partially decompressed form in an MOV file container to avoid pre-playback delays in "classic" player routines and also provide a secondary playback test of MOV wrapped content. These files play as follows using the Flip4Mac component/player support and uncoded URL uploads:
QT 7.6.6 "Open File" - both files play correctly.
QT 7.6.6 "Open URL" - both files play correctly.
QT X.1 "Open File" - WMV file plays correctly. MOV file plays video without audio.
QT X.1 "Open Location" - WMV file appears to open but plays with "black" screen and no audio. MOV file plays video without audio.
VLC "Open File" - WMV plays correctly. MOV file doesn't open,
VLC "Open URL" - WMV file plays correctly. MOV file appears to open but nothing plays.
MPEG Streamclip "Open File" - both files play correctly.
MPEG Streamclip "Open URL" - both files play correctly.
GarageBand - WMV file will not import but MOV file does.
iTunes - WMV file will not import. MOV file container is accepted but as soon as iTuness sees the compression formats, it aborts import.
Safari - WMV file URL auto-downloads and playes in the QT X.1 Player. The MOV file URL opens and plays in Safari.
As you can see from these results the files do play but are subject to many different constrints based on old/new video technology support, independent QT subsets and/or container trapping constraints. In short, individual user results will depend on presence/absence of component support, actual compression formats, file container, application being used, and how the application is being used. Unfortunately, most users here can't or won't provide the prerequisite information or a sample file for independent examination. This makes it next to impossible to give advice in these matters or categorize the specific nature of the problem.
SAMPLE WMV FILE
SAMPLE MOV FILE

Spilled liquid on MacBook Pro - won't start - any suggestions?

spilled liquid on MacBook Pro - won't start - any suggestions?

Thank you both for your responses! I watched a video on how to remove the hard drive - special tork(?) screwdriver and too many steps for me to feel confident about doing it myself, so I took the computer to an Apple Store - and thank God, the hard drive appeared undamaged - they are transferring the data to a new Macbook Pro. The loss of data was the scariest part, so I am breathing again!
The laptop was three years old, I was hoping for another year or so before upgrading, but such is life. I appreciate your upfront advice.

My MacBook Pro won't load any websites on Safari (except this site, Facebook and Google), Opera, or Mozilla Firefox. I already did the "Reset Safari", restarted the computer half a dozen times, and I can't find this alleged "caches.db" file to delete.

My MacBook Pro won't load any websites on Safari (except this site, Facebook and Google). Opera and Mozilla Firefox won't load any sites whatsoever. I already did the "Reset Safari" several times, restarted the computer half a dozen times, and I can't find this alleged "caches.db" file to delete. I virus scanned the computer with Sophos, Avast, and iAntiVirus and it looks clean.

Is iAntiVirus the best virus protection to use for a MacBook?
The best anti-virus protection is your own common sense, and what you already bought and paid for with your Mac. Third party products such as "iAntiVirus" convey no additional benefit, and as you already determined are very capable of causing trouble.
OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Java can be disabled in System Preferences.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

I am having trouble connecting MacBook Pro (10.6.7) to Novell server. I get incorrect username and password message. I can connect worksations running 10.5 without any problem. Any possible solution? Thanks, Ned

I am having trouble connecting MacBook Pro (10.6.7) to Novell server. I get incorrect username and password message. I can connect worksations running 10.5 without any problem. Any possible solution? Thanks, Ned

Having the exact same problem with connecting ML and Snow Leopard machines to a Windows 8.1 machine. Oddly enough, connecting and copying to/from works perfectly from a Mavericks machine, despite the problems reported about Mavericks regarding the exact opposite. An old thread, but did you find a solution?

Games I have been playing for months suddenly told me to update my Flash Player, but . . .

A few days ago, games I have been successfully playing for months on Club Pogo suddenly tells me my Flash Player needs to be updated to the most current version. But upon clicking the link and being brought to the Install Abobe Flash Player page, it tells me I already have the most current version for my operating system installed.
I've tired uninstalling and reinstalling it and I've checked for software updates for both Safari and Flash Player, but nothing seems to be working.
I am quite frustrated and I have no idea what to do next. Any help would be greatly appreciated.

Nothing you can do; your OS version does not support any newer Flash Player versions.

Morning. I download podcast on my iMac and listen to them on my iPhone. Since last week the iPhone plays the podcast back slower than recorded and with a echo. How can I solve this? Regards, Menno

morning. I download podcast on my iMac and listen to them on my iPhone. Since last week the iPhone plays the podcast back slower than recorded and with a echo. How can I solve this?
Regards,
Menno

Hello,
If you're in a country where there's an apple shop (unfortunately not mine), go check it and ask the employee about it: he's gonna check your Iphone on a "device"
I've got an iphone 5 and it's working very well with me but I have to admit that its battery lasts (slower) than my Ipad 2.
Still i can help with some tips that may improve your iohone's battery by an hour in addition (hopefully):
- close all apps by multitasking....
- do NOT keep the brightness to the max
Believe me you're gonna regret changing your phone to a samsung
Hope i've helped and sorry for my bad english (has english as 3rd language)

I just update my flash player but it is showing "blocked plugin" now when I try to play a video

I just update my flash player but it is showing "blocked plugin" now when I try to play a video

If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test.
1. If you're getting a "blocked plug-in" error, triple-click the line below to select it:
/Library/Internet Plug-Ins Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu. A folder should open. If there is more than one item in the folder with the words "Flash Player" (not "flashplayer") in the name, open the respective Info windows, check the version numbers, and delete all except the latest. You may be prompted for your login password. If you get the same error after doing that, re-download and reinstall Flash. Download it from this page:
Adobe - Install Adobe Flash Player
Never download a Flash update from anywhere else.
2. If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked Enable plug-ins.
3. Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.
4. In the Safari preference window, select
Privacy ▹ Remove All Website Data
Close the window. Then select
 ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.

I'm having trouble with my Apple ID. I changed my email account, and recently (a month ago) and since I switched is requested every time I open any app to Apple ID password to the old email. How can I solve this? Could it be that my iPhone 4S is in sync w

I'm having trouble with my Apple ID. I changed my email account, and recently (a month ago) and since I switched is requested every time I open any app to Apple ID password to the old email. How can I solve this? Could it be that my iPhone 4S is in sync with my Ipod???

If you updated your existing account then try logging out of it on the iPhone by tapping on the id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on the iPhone. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.

I use lion 10.7.2 and iPhoto latest version but when I export a slide show when I play it . It plays about half of the slide show and screen become white ? How can I solve it ? Is it bug or my computer problem

I use lion 10.7.2 and iPhoto latest version but when I export a slide show when I play it . It plays about half of the slide show and screen become white ? How can I solve it ? Is it bug or my computer problem

I would also like to know the answer to this. I am having the exact same problem.

Quicktime Player Pro won't play any movies?

Ever since I restored my computer about a month ago, my Quicktime Player won't play any video formats correctly. .avi files don't play anymore, and mp4 files only play sound with the screen black. Then when I try to close the application, I get the pinwheel for a long time, thus making me force quit every time. How can I fix this so it can play movies correctly?
(I'd also like to know how to get it to play .mka format movies as well)

Courtney,
There are a lot of possible CODECS used with .AVI file, not all of which are available for the QuickTime player.
If you just want to play the AVI files use the free VLC media player found at http://www.videolan.org/vlc/

My MacBook Pro won't load any web page I have restarted and safe booted still nothing

My MacBook Pro will not load any web pages. Safari opens but when I click on top sites or type in a website it will start but not get past half of the address before stopping and going no further. I have restarted and restarted in safe boot and still no change. I'm am connected to the internet wirelessly and my iPad mini is connecting to the internet wirelessly fine, so I think the internet is fine. What can I try next?
Thanks

Reset Safari.
Click Safari in the menu bar.
From the drop down select "Reset Safari".
Uncheck the boxes beside all items.
Just check the box beside “Remove all website data”.
Click "Reset".
Empty Caches
Safari > Preference > Advanced
Checkmark the box for "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and select "Empty Caches" from the dropdown.
Turn off Extensions if any, and launch Safari.
Safari > Preferences > Extensions

My macbook pro won't play any youtube video. I always get a plug-in failure message! How can I solve it? I already did all updates, reinstalled flash player but nothing helps!

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