My messages usage says I have 2.9GB of (saved) Messages. Thing is I have not 1 saved message, I delete them all. How can I clear this usage?
My messages usage says I have 2.9GB of (saved) Messages. Thing is I have not 1 saved message, I delete them all. How can I clear this usage?
AnAfromHi wrote:
My messages usage says I have 2.9GB of (saved) Messages. Thing is I have not 1 saved message, I delete them all. How can I clear this usage?
Firstly you DO NOT have to do a factory reset / wipe device, it is simply not required to get the space back!!
Mine had 3GB and I just got rid of it all, here is how:
METHOD ONE:
Make a backup in iTunes
open iBackupBot (Google it)
Go to the relevant backup
Click on Multimedia File Manager and click on the other Multimedia files tab
Sort by filename by clicking the Filename tab
Find MediaDomain/Library/SMS/Attachments and highlight all of them, then press delete. You can also click to export to a folder of your choice, if you want to save them that is.
Then go to System Files>MediaDomain>Library>SMS>Attachments
They will be all listed here, highlight them all and press delete
Then just restore that backup using iTunes!
Tadaa! Space recovered, your messages are still there but without the attachments! METHOD TWO:
Backup your device in iTunes and then to iCloud
Go to Settings>iCloud and toggle Documents & Data to OFF
Then do a 2nd backup to iTunes and iCloud
Then restore the device from iCloud and the message attachments should be gone, turn Documents & Data back on again in the settings
PLEASE NOTE: Method two is a much longer process but some users may feel more comfortable with this method.
P.S You may want to make two backups in case you get any of the above steps wrong, but it is simple to follow the above and not do anything wrong!
P.P.S You could also just go through every single conversation and delete the attachments one by one, but if you have hundreds or thousands of attachments, this will take a VERY LONG TIME!!!
Similar Messages
-
My ipad is locked up. A message stating that an icloud backup has not been done for 5 weeks. How can I get rid of this and prevent this from happening again?
This should get rid of the message once the iPad fully restarts.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
The obvious answer I would think is to backup the iPad on a regular basis so the message doesn't reappear - unless you are saying that you do backup and the message popped up anyway. -
I have just updated my Iphone and Ipad to the newest IOS that Apple has available. And now none of my Imessages work or facetime. How can i fix this?
Try giving your iPad a reset. Hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it reboot and try again.
How are you charging it? its's best charged plugged into the wall not via USB. So if you're trying via USB, try using the supplied power block plugged into the wall. -
I am having a problem with a request to sign in to FaceTime although my Ipad does not have that capability. I can cancel the request, but it comes back almost immediately. Suspect virus, but don"t know how to clear it.
One other thing to note with this newfangled iOS 8.3 and FaceTime. If you have both an iPad and an iPhone and someone calls you, your iPad might start ringing as well. And you can even answer on the iPad without touching the phone. Same happens if you have a Mac with the latest OS X Yosemite 10.10.3.
Cute novelty that might actually be useful for you. But that can cause unexpected battery drain and cellular charges*. And this happens even if you've turned FaceTime off. To control, visit Settings / FaceTime, turn it on if off and see the iPhone Cellular Calls toggle. Then you can turn FaceTime back off if you don't use it.
*Cellular charges: FaceTime is adamant about accomplishing the connection. If Wi-Fi is available, that will be preferred, but otherwise the cellular link will be used if that exists. And that can be a costly proposition. The OP won't have to worry about this. -
Phone says "New voicemail(1)" but if I log into voicemail there are no new messages. How can I clear this?
Oh no SN95GT50, great question. I am sure seeing that notification is annoying. What make/model phone do you have? If you have an Android device, you can go into Settings, Application Manager, Voicemail, Clear Cache. Let us know if you are still needing assistance.
ErinW_VZW
Follow us on Twitter @VZWSupport -
When using Migration Assistant to transfer files from my pc, I get an error message saying that an attempt was made to access a socket in a way forbidden by its access permissions. How can I fix this?
You followed:
http://www.apple.com/support/switch101/ -
I forgot my password lock on my iphone 5 so now it says disabled how can i clear this
I forgot my password for my iphone 5 It now says disabled how can I clear this I believe my sister reset it but she says she didt change it
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
I have thousands of emails on my IPad that I would like to delete permanently. How can I do this?
Hi
I know this feature isn't the most intuitive but I found out how to do it all at once.
Go to the mail box you want the messages deleted from (probably the Inbox of your most used Email Address)
Tap Edit
Tap the circle left of the first message on the list to select the first email message
Put your finger on Move but don't release it!
With another fingerdeselect the first message so there are no messages selected
Remove your finger from the Move button.
Select the mailbox you want the messages to be moved to (probably Trash)
Hope this helps!
Taco -
I have the mini display port cable to hdmi. When I connect I can get audio but on the video I get the display auro screen and can't get my actual display to show as that is not what shows on my display. How can I fix this?
System Preferences>Displays
There is a little white bar. When you have your TV connected, move the white bar to the other display. Your main desktop is now the TV screen -
I bought an audio book on my iphone when i went to update my iphone it is now not there. I have the reciept of the purchase but cannot find it on my itunes or on my phone how can i redeem this purchase again?
Nope not there i dont know what to do
-
Unable to back up external hard drive via Time Machine. Says no room but has back ups from two previous Mac notebooks on it. Tried deleting them and now can't do anything. Any ideas?
As john noted, eventually that external is probably not going to be big enough, but it certainly is for now. The HD just needs enough capacity to cover the amount of data on your internal HD, not the internal HD's total capacity.
Format/partition the external as follows and you should be set to go:
1. Connect the external HD to the MBP.
2. Open Disk Utility on the MBP.
3. Select the external HD in the left pane.
4. Click on the Erase tab.
5. Choose the Format: Mac OS Extended (Journaled).
NOTE: if you want to zero the HD (which I always think is a good idea, but does take time), click on Security Options, click the button for Zero Out Data, click OK. The larger the HD, the longer this will take, in some cases several hours.
6. Click on Erase and wait for the entire process to finish.
7. Click the Partition tab.
8. Click on Volume Scheme: and choose the number of partitions (just one in this situation).
9. Click on the Options button (located underneath the Volume Scheme pane) and select GUID.
10. Click Apply.
11. Quit Disk Utility.
Backup your internal to the external. What application are you using to backup with? I highly recommend both SuperDuper! and CarbonCopyCloner. -
I purchased Adobe Illustrator CS2 on CD many years ago and now i have bought a new iMac computer it won't let me install from the CD's. How can i use this product on iMac ?
Because the Nano was previous synced to another comuter/iTunes library.
See the following:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
I try and buy in app purchases but it won't let me and gives me the above error message: "iTunes password and account is not synced with the email address"! How can I fix this?
Are you running modified software on your phone? This error seems to be common if the firmware has been modified and you're trying to restore the phone again.
-
IOS error messagge - I keep getting the following message when I try to update my iPad2 - unable to install update, an error occurred installing IOS 8.1.2. How can I fix this?
Which way are you trying to update? WiFi or iTunes? In either case, I would try restarting/rebooting all devices and then try again.
IF you are using iTunes, eject your iPad, quit iTunes, reboot your computer and reset your iPad by holding down on the sleep and home buttons until the Apple logo appears on the screen. After the iPad starts up, connect to iTunes and try again. You may also want to disable your firewall and antivirus software when you try to update using iTunes. Sometimes those will interfere with the download.
If you are using WiFi, reset the iPad as described above and try again.
If WiFi updating will not work, try using iTunes, if iTunes will not work, try using WiFi. -
I have a 15 inch Mac Book Pro bought in October. Screen is randomly going blank. How can I fix this?
.. check your screen saver setting.. otherwise take it to the Apple Store to see a Genius.
Maybe you are looking for
-
Hello There, I have written an Outlook Add-In to add several User Properties to our incoming emails. This add-in will be installed in 100 computers in different states and our Exchange server is hosted in our datacenter in CA. Everything works great
-
I am running 10.10.2 OS X Yosemite, and here are the requirements for the Warcraft 3 I want to buy on ebay: Single-Player Mac System Requirements MacOS 8.1 or Higher G3 Processor or Equivalent 64 MB RAM plus Virtual Memory 650 MB available hard drive
-
Contact deleted and/or blocked me?
I have been browsing through the forum trying to find a definite answer, but since no topic answered my questions 100% for what I see I decided to post it. I'm using the latest version of Skype on Windows 8.1. This is what I see: Grey question mark
-
Skype won't open on HTC wildfire s
HTC Wildfire S (A510e) w/ CyanogenMod 10.1 & WiFi (home/office network), Skype v5.1.x or above Skype gets installed but dosn't open, the icon just fades in after tapping andfades out after a while , no crash,no bug report, no FC. Whereas an older ver
-
Where can I locate TOOLS?
I am trying to locate the Toolbar. I ordinarily click on Tools and then go to Options. I don't have the toolbar for Tools and/or Options.