My microphone doesn't work for calling but it does for skype calling

My iPhone 4 has a problem with the microphone. When I call or when I'm called, I can hear what the other person says on the line but they can't hear me. I recently tried Voice Memos and the microphone works fine. I also try Skype calling and the microphone was working fine also, and it wasn't on loud speaker either. I need help and I tried going to Apple in Perth, Australia and they said they would not fix it or replace it. Please help if you can. Thank you.

ALthough you can look it up yourself to the right in "More Like This"
following is the reply from Judysing to someone with your same problem:
Welcome to the Support Communities!
As a first step, I would suggest restarting and/or resetting the iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Here are some additional troubleshooting steps for sound on your iPhone:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630

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My microphone doesn't work for calling but it does for skype calling

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