My mountain lion was interrupted during download it says..... "The product distribution file could not be verified. It may be damaged or was not signed." what to do pls help
My mountain lion was interrupted during download it says..... "The product distribution file could not be verified. It may be damaged or was not signed." what to do pls help
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list. Post the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into a message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Similar Messages
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I just tried to buy Mountain Lion but I am getting this message, yes, even after I reboot: The product distribution file could not be verified. It may be damaged or was not signed.
I don't understand what this means? Is my MacBookPro too old to work with Mountain Lion?The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Always search the forum before posting. This is asked at least three times just below your post.
https://discussions.apple.com/thread/3604789?tstart=0
https://discussions.apple.com/thread/4153268?tstart=0 -
I've seen a few threads on here about how to fix it and the ones I have tried do not work. To make things more complicated I have moved to Japan since buying this computer so I am not wanting to call Apple Support since it will cost me a ton. Any help at all would be greatly appreciated!
Press Shift key in boot, go to App Store and download
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I try to download the OS X Mountain Lion, and I keep getting an error saying, "The product distribution file could not be verified. It may be damaged or was not signed." Please Help!
If you have Intego VirusBarrier X6 installed
1. Open /Applications/VirusBarrier X6.
2. Click on the "Surf" button.
3. Click on the "Ad Banner Filter" tab.
4. Click "OFF" next to "Banner advertisement filter".
5. Start the computer in Safe Boot, then restart the computer into normal mode.
If don't not have Intego Virus Barrier installed
1. Verify that the date and time is correct on the computer.
2. Safe Boot once, then restart normally, then try downloading again.
3. Try with a different user account if the issue persists
If the issue persists
Install Lion onto an empty partition (internal or external).
Note: You can Use Disk Utility to live partition the internal drive and create a second partition large enough to install Lion.
Start from the clean installation of Lion.
Download Mountain Lion from the Mac App Store. Note that the original startup disk can be set as the destination for Mountain Lion during the installation process. -
Mountain Lion cannot download, need help. Says "The product distribution file could not be identified it may be damaged or was not signed". What do I do?????
If you have Intego VirusBarrier X6 installed
1. Open /Applications/VirusBarrier X6.
2. Click on the "Surf" button.
3. Click on the "Ad Banner Filter" tab.
4. Click "OFF" next to "Banner advertisement filter".
5. Start the computer in Safe Boot, then restart the computer into normal mode.
If don't not have Intego Virus Barrier installed
1. Verify that the date and time is correct on the computer.
2. Safe Boot once, then restart normally, then try downloading again.
3. Try with a different user account if the issue persists
If the issue persists
Install Lion onto an empty partition (internal or external).
Note: You can Use Disk Utility to live partition the internal drive and create a second partition large enough to install Lion.
Start from the clean installation of Lion.
Download Mountain Lion from the Mac App Store. Note that the original startup disk can be set as the destination for Mountain Lion during the installation process. -
Hi:all
I can't download an app or update ,It says ( the product distribution file could not be verified) in App Store
,and in iTunes says An unknown error occurred (-50) ?
Help Please.See this link from another similar question. It may need patience to resolve. I think Thomas Reed's suggestion is best place to start.
App Store rejects buy of Mountain Lion: Apple Support Communities -
"The product distribution file could not be verified. It may be damaged or was not signed."
please help! i want to update my computer!!!"Update your new MacBook Pro"?
Well, if your MacBook Pro is new, it already has Mavericks installed and there is nothing to update.
Go to the Menu Bar, and click the Apple logo. Then click "About This Mac." Does it show OS X 10.9 or 10.9.1?
If so you are already running Mavericks. -
^^
<Email Edited by Host>Somehow, the download is getting corrupted. First, try repairing your hard drive. Then make sure that you have disabled or uninstalled any anti-virus or internet filtering software. Also, verify that your computer's clock is set properly.
After doing all this, try downloading again. It may be worthwhile to download on a completely different network, especially since that will be the next step if re-downloading on your current network doesn't work.
PS - note that folks won't send you an e-mail directly from these forums, and posting your e-mail address on a public forum is generally not a good idea. -
I am running Lion 10.7.4. Tried to download the OS X Mountain Lion upgrade in my App Store - getting: The product distribution file could not be verified. It may be damaged or was not signed.
Any ideas?Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Click the Clear Display icon in the toolbar. Try the action again. Post any messages that appear in the Console window – the text, please, not a screenshot.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
I paid for the Mountain Lion, was downloading perfect. When almost 1 gb of downloading was left then this error occured "The product distribution file could not be verified. It may be damaged or was not signed." and stopped downloading and now every time i try to download it this error occurs
What should i do now, i paid for it and couldn't even download it now.You'll need to re-try the download.
If you have a flaky network connection, or if you're behind a proxy server, there can be issues.
The App Store knows you paid so you won't have a problem trying to re-download, but you will have to re-download. -
I have a 2011 macbook pro 13 inch. when I try to download mavericks I get a message saying the product distribution file could not be verified. It may be damaged or missing. Please help.
Mavericks installer can’t be verified
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I cannot download OS X Mountain Lion, I get an error message that says: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." Why am I receiving this message?
Servers may be overloaded.
One user reported:
Deleted file com.apple.appstore in /var/folders/, dissabled VirusBarrier X6: problem solved! -
Hi folks,
I tried downloading the latest OS X Mountain Lion and [after a long time... I have a slow connection] I got an error message ... We could not complete your purchase The product distribution file could not be verified. It may be damaged or was not signed.
Everytime I retry or continue the download I just keep getting the same error message!!!
What can I do to get my product?
PMThe only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Reminder: create full backup before you upgrade OS
Hope it helps. -
I tried to download the latest OSX for my iMac - Mountain Lion.
This is the message that I received:
"We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."
What does this mean?The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Reminder: create full backup before you upgrade OS
Hope it helps. -
I get the message"The product distribution file could not be verified. It may be damaged or was not signed." and cannot download mountain lion. what is the probem?
http://blogs.picpacwrack.net/2011/11/you-need-command-line-on-mac-too.html
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