My nano Gen 6 just loses volume for no reason, one minute I hear the music the other it's gone, I have to raise the volume manually. Is it a setting issue or a defect? Thanks

My nano 6g just loses volume for no reason, one minute I hear the music the other it's gone, I have to raise the volume manually. Is it a setting issue or a defect? Thanks

If your ipod gets wet, it can cause the buttons to activate all by themselves. This can cause the volume to go up, down.
If you have a headset with buttons on the wire, check there first. Try a different set of headphones and see what the result is.
Finally, if the volume is changing a huge amount but only for certain tracks, there is an adjustment you can make on individual tracks in iTunes. Do a get info on one of the tracks doing this, then click the Options tab. Note that there is a volume adjustment slider. Make sure it is set to none.
i

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In firefox my flash player is lowering the volume for some reason.Every time when im browing youtube or other pages my volume is lowered to 10%.

OK so when im using firefox and browsing internet,watching youtube etc. My Adobe flash player sound is
At 10 % . Even when i manually put to 100% it goes down again.
Im running latest versions of both.
Thank you

YouTube stores the volume level in a Flash cookie. It's possible it's not updating the value.
# Delete regular cookies from ''google.com'', ''youtube.com'' and ''ytimg.com''
#* [[Delete cookies to remove the information websites have stored on your computer]]
# Press the Windows logo orb on the taskbar and click Control Panel.
# In the Control Panel search box, type flash
# In the search results, click "Flash Player (32-bit)"
# Click the Storage tab.
# Click the Delete All button.
# Check "Delete All Site Data and Settings", then click the Delete button.
# Ensure that the volume level is appropriate in the Windows Volume Mixer - Flash Player item, and on the volume indicator on the video itself.

We were on our computer and it just shut off for no reason. any suggestions?

We were on our computer and it just shut off for no reason. any suggestions?

You haven't provided any valuable data, it could have been a power problem where the computer is plugged in. Personally I use a UPS (Uninterruptible Power Supply) when I plug in my computer for just that reason.
BTW when posting please complete your profile so we know what kind of iMac you have and the version of OS X. Also what were you doing when the computer shut down.

My iphone 4s just turned off for no reason and i can't get it turned back on

my iphone 4s just turned off for no reason and i can't get it turned back on, any suggestions?

Reset it:
Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release.

I have ipod 4th gen, just updated ios 6, after all... i lost all of my photos, and i don't have any idea what to do to get my photos back, i have thousands photos at my ipod, pleeeaasseee... help me....

i have ipod 4th gen, just updated ios 6, after all... i lost all of my photos, and i don't have any idea what to do to get my photos back, i have thousands photos at my ipod, pleeeaasseee... help me....

I updated to ios 6 on my iPod touch earlier and had the same issue. I think iCloud has been backing mine up though. I freaked out because all 500 of my photos were gone and my stupid self didnt do a back up... But then they all reappeared :..) Maybe i just got lucky? Good luck though..

How do I activate iTunes Match on Apple TV? Just signed up for it but can't find my uploaded music on Apple TV. It works on my phone and ipad.

How do I activate iTunes Match on Apple TV? Just signed up for it but can't find my uploaded music on Apple TV. It works on my phone and ipad.

Ive had to reboot my Apple TV before I had the option to enable iTunes Match but it did not see my music library. I tried a second reboot and it still says my music library is empty. Its been several days and I can access my library on a Windows PC, my Mac and my iPad so Im all synced up, my Apple TV apparently just wants to be stubborn.

I just downloaded Lion and now my computer just shuts down for no reason. What is its problem?

I just downloaded Lion and now my computer just shuts down for no reason. What is its problem?

I recently made the same mistake. The thing to do is download the new Quicken Essentials for MAC. After you install the new version follow the instructions on how to transfer your old files. There is a way, it just takes a little time and, if I remember correctly, it takes the info from your quicken backup files. Hopefully you had auto back up on and your files are intact. I didn't and reconstruction was a bear but entirely possible. The new Quicken is quite different but seems to work quite well. Good luck.

Just got the 5c and my music list are here but the music isn't. It says I have to download them! Buy doing this does it mean I have to pay for them again??

Just got the 5c and my music list are here but the music isn't. It says I have to download them! Buy doing this does it mean I have to pay for them again??

Check the link below for requirements and instructions for upgrading to Snow Leopard (10.6)
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

My iPhone 4 just shut off for no reason and won't come back on?

My iPhone 4 just shut off for no reason and won't turn back on.. ??

Hi there 203nancyc,
You may find the troubleshooting steps in the article below helpful.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W.

My computer is saying it can't find the file 'iTunes64.msi' when I try to update or redownload iTunes how do I fix this? I've tried just about everything I can think of. I am using a dell laptop running windows 7 and have tried changing the file loca

My computer is saying it can't find the file 'iTunes64.msi' when I try to update or redownload iTunes how do I fix this? I've tried just about everything I can think of. I am using a dell laptop running windows 7 and have tried changing the file location to run the update in all of my iTunes files as well as when I've tried reinstalling it.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

TS1702 For some reason, my girlfriends Walmart app is on my phone, but is linked to my e-mail address. When I tried to set up my own account, it says that e-mail is already linked to an account. I tried deleting and reinstalling the app, but that did not

i downloaded the wal mart app for my i phone a while back. i just recently tried to use it. when it asked me to log in, i realized i did not have a user id or password.i tried to set up one and it gave me an error message stating the e-mail i was using was already linked to an account. i tried uninstalling and reinstalling the app.it did not give me the icon to install the app, but the cloud icon popped up.i selected it and my girlfriends name comes up on my phone with my e-meil attached. i was able to set it up with a different e-mail, but i do not like using that e-mail because im so used to using my hotmail account for everything. what do i have to do to unshare all info between our phones and i-cloud? I WOULD LIKE TO AT LEATS HAVE ONE THING PRIVATE THAT WE DO NOT HAVE TO SHARE!!!
Please helpthanks,
Shredder

Hello Kenny
It sounds like that your email is associated to another Apple ID. You may want to check her Apple ID at applid.apple.com, and see if your email is linked to it.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Just got a new IPAD3, straight out of the box, but I cant charge it, I have tried with the power plug and cable out of the box but no joy, i have tried resetting the iPad but still no joy, have tried different plug sockets, different plugs/cables, help

Just got a new IPAD3, straight out of the box, but I cant charge it, I have tried with the power plug and cable out of the box that came with it but no joy, i have tried resetting the iPad but still no joy, have tried different mains plug sockets around the house with no joy, I have tried different USB mains plugs but again no joy, I tried using my new iPad cable into the USB port of my MacBook Pro laptop but still no joy, then, I tried using my old iPod classic cable into my MacBook Pro and that worked, so I have a way of charging my new iPad3 but its not practical as i have to take my MacBook Pro everywhere if I want to charge it which kind of defeats the object of having an iPad, has anybody experienced anything similar and how was it fixed? can anybody help me please...

Grumpy Gator,
Please note it did say at the store's discretion, but people have actually been able to return it to the on-line store. (I only saw a couple who tried.)
And given the outcry, I would think Apple might have other Apple stores join in. Just in case, though, if you can, you might bring it in today.
If it's an ARS, my guess is they can stick to their 14 day return. Apple cannot force them to do it. SO if it's not bought directly from Apple, and it's past the 14 day deal, I'd bring it in to the store today if you have one. When I gave people the cnet.com site, I gave it so people could read it and know only Apple had made the decision for Apple. And I suggested to some that an Apple reseller would probably stick with their own return policy.
Because Arnie had just bought his, he should be able to return it to Apple or an ARS because an ARS has to have some kind of full refund or at least return for credit within 7 or 14 days of purchase.
Hope this helps.

Just connected apple tv. Everything works perfectly but the screen is not in color. I have tried reversing the HDMI cable and changing the output in settings and restarting. Any ideas of how to fix this?

Just connected apple tv. Everything works perfectly but the screen is not in color. I have tried reversing the HDMI cable and changing the output in settings and restarting. The screen is still black and white. Any ideas of how to fix this?

Hi im,
Thanks for using Apple Support Communities. This article has a few troubleshooting ideas for issues with color on your TV when using Apple TV:
Apple TV (2nd and 3rd generation): Troubleshooting video issues
http://support.apple.com/kb/TS5148
Cheers,
- Ari

Can I use a deactivated verizon G'zOne Ravine phone for its nonphone properties such as the alarm and other functions? Do I have to do anything special?

Can I use a deactivated verizon G'zOne Ravine phone for its nonphone properties such as the alarm and other functions?
Do I have to do anything special?

Just charge it

HT5085 What happen if I lose the music files from my desktop but I have the music in my devices (ipad & ipod)?

What happen if I lose the music files from my desktop but I have the music in my devices (ipad & ipod)?

Some of the information below has subsequently appeared in a document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991
Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
Note: The information below hasn't been updated since early 2013.
- Expod (free) - http://www.headlightsoft.com/expod/ - Mac, universal for 104.+ (newer machines try de-Tune)
- deTune (free) - http://www.headlightsoft.com/detune/ - Mac, 10.5+
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141
Hopefully you are not really running OS 9.1 as it states in your computer profile.

My nano Gen 6 just loses volume for no reason, one minute I hear the music the other it's gone, I have to raise the volume manually. Is it a setting issue or a defect? Thanks

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