My new Mac Mail is losing the ability to send emails periodically. It's running on 10.6.7 /new iMac. What's happening?

My new Mac Mail is losing the ability to send emails periodically. It's running on 10.6.7 /new iMac. I can reset the account by going into Prefs, then first deleting the account and then adding a new SMTP account back. Then sending emails works for a while, until the next time. What's happening?

Ah! Unfortunately, I'm on a company computer and can't just try these things myself. If that's the issue, I can ask our admins and they'll do it, but I want to make sure I've exhausted anything that could be a small fix.
Is that a shot in the dark, or are you thinking there's a reason a clean install is the solution? Thanks for the help.

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