My old computer broke, so i got a mac. However, my iphone was already synced to the old computer, so i cannot put music anymore. This is because it is synced to my old computer. How do I sync it to work on my mac?

See this User Tip from Apple Support Communties contributor turingtest2:
https://discussions.apple.com/docs/DOC-3991

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How can I sync my iPhone on a different computer without erasing my applications? My iPhone was earlier synced with a PC which I don't use anymore. Please help with proper steps, if any.

How can I sync my iPhone on a different computer without erasing my applications? My iPhone was earlier synced with a PC which I don't use anymore.
On the new computer, I am getting a message that my all purchases would be deleted if I sync it with new iTunes library.
Please help with proper steps, if any.

Also see... these 2 Links...
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141

I cant sync my iphone to my re installed itunes. It is saying my iphone is already synced with another library. How do I get rid of that old Itunes library that I no longer have access too?

I recently re installed itunes (due to pc crashing). When I connect my iphone to sync it is telling me my Iphone is already synced to another library. I no longer have access to that library. How do I delete that old library to enable me to sync to my new library?

You don't need to delete the old library, but it will take a little effort to transfer the allegiance of the device to your new one.
You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2

I installed Mountain Lion so that I could sync my notes with my iPhone that already syncs notes with a specific email address I use for school, but during the install it automatically set up Notes to sync w the wrong email addy. How can I fix it?

I installed Mountain Lion so that I could sync my notes with my iPhone that already syncs notes with a specific email address I use for school, but during the install it automatically set up Notes to sync w the wrong email addy. It looked in Mail, which had 5 email accounts set up in it, and for some reason picked the only one that I no longer use because it is for a school that I no longer attend. How can I fix it so that it syncs with the correct email account for notes and calendar? There don't seem to be any settings available other than to check if you want to use the basic features. It also said during the set up that it was setting up 'find my mac' but if I look on the iCloud website there is nothing showing there for finding my mac.
At this point I feel like I wasted my money paying for this supposed upgrade. I got nothing for it but frustration. It even automatically set my security settings to allow only downloads from the Mac store so the first time I went to download something I had to stop what I was doing and go correct settings first. I feel like there should be a security setting to block downloads from the Mac store so I don't accidentally end up clicking the wrong thing and being charged.

iCloud isn't syncing them on your phone. You simply added the email account to your phone and enabled calendar and notes syncing with the email provider, and the calendar and notes appear in the calendar and notes apps on your phone. You can do this with Gmail, Yahoo and other IMAP account. iCloud email is just another IMAP account, but syncs notes with Apple's iCloud server just as Gmail syncs notes and calendars with Google's server.
iCloud didnt' set up a non-iCloud account on your Mac. When you check Mail in System Preferences>iCloud, it only creates an iCloud email account. You can also add other email accounts to your Mac by going to System Preferences>Mail,Contacts,Calendars and clicking on the "+" sign on the bottom of the left sidebar. If you added these other email accounts to your Mac before you upgraded to Mountain Lion, these were simply maintained on your Mac after you upgraded.

When I tried to buy the ankimobile app for my iPad, I got a message that my account was not valid for the Austrailian store. How did I get transferred to the Austrailian store, where I have never been before? And how can I get back to the U.S. store so I

When I tried to buy ankimobile for my iPad, I got a message that my account was not accepted in the Australian store, and to transfer to the U.S. store. I don't know how I got to the Australian store and I tried but can't figure out how to get back so I can buy the ankimobile. I have never gotten this message before and never even knew there was more than one store. Is the ankimobile an Australian app? What should I do?
Meadowlark2

How to Change the Country for iTunes & App Store Accounts
http://osxdaily.com/2013/05/24/change-country-itunes-app-store/
 Cheers, Tom

TS1389 I am trying to authorise a new computer. The Apple instructions are to select Authorise this computer from the itunes store menu. I can't find this in any menu. Can you please help? How do I authorise my computer?

I am trying to authorise a new computer. Apple's instructions are to select "Authorise this computer" from the itunes store menu. I can't find this in any menu. Can you please help? How do I authorise my computer?

Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

HAVE DOWNLOADED ADOBE READER ON MY HP COMPUTER, HOW CAN I GET IT TO WORK?

I have downloaded ADOBE READER unto my hp computer, how can I get it to work? easy with the reply...novice here.

You write that you "downloaded" it, but did you also install it?
If you need more help, please tell us your operating system.

I dont have my old number anymore and iMessage is still registered on the old number(it's in light grey fonts)I cannot choose or delete this number. Also I cannot recieve text on this number because it doesnt exist anymore. How can I solve this?

I dont have my old number anymore and iMessage is still registered on the old number(it's in light grey fonts)I cannot choose or delete this number. Also I cannot recieve text on this number because it doesnt exist anymore.

You should contact Apple support and ask them to deregister iMessage for the old number.

"The iPhone is already synced with another iTunes library" same imac but after update Snow leopard now have this problem? HELP

I recently just had to re-install snow leopard on my imac. Thankfully I backed up all my music and re-imported everything from my old install to this one. However, when I go to sync my iPhone 4 I get the message that reads:
"The iPhone is already synced with another iTunes library. Do you want to erase this iPhone and synch with this iTunes library?"
It warns that doing so will erase my current iphone and replace the contents of it with the contents in my new iTunes library.
I manage to back up photo in iPhoto, using iTune I Back up using control click mouse and get the back up button, but when I search my computer for the backup it cannot find it anywhere!!!!I I'm afraid to sync in fear of losing all my images and app data. want all mytext and other things to be safe
please HELP

You are trying to do the same thing as wj talks about in his user tip: https://discussions.apple.com/docs/DOC-3141

I have somehow managed to lock my phone to one laptop, like I cannot put music on my phone from another laptop and i have to put in screen lock for it to even play! Anyone know how I can fix this ?

I have somehow managed to lock my phone to one laptop, like I cannot put music on my phone from another laptop and i have to put in screen lock for it to even play! Anyone know how I can fix this ?

AshleyG0990 wrote:
I have somehow managed to lock my phone to one laptop, like I cannot put music on my phone from another laptop
What you did was sync it to a computer. The iPhone can sync to ONLY one iTunes library at a time. you can't put media on it from multiple computers. It's been this way since 6/29/2007.
i have to put in screen lock for it to even play
Completely different issue. What did you think it would do when you set a passcode for the phone?

Recently downloaded a whole cd on itunes. However, as it was downloading one of the songs was interrupted and didn't fully download. How do i get the whole song without having to pay again?

I recently downloaded a whole cd on itunes. However, as it was downloading one of the songs was interrupted and didn't fully download. How do i get the whole song without having to pay again?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music then you will need to contact iTunes Support - try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

I have an iMac with 10.9.1 and an iPhone 5 also updated to the newest system and I cannot get a sync set up between Ical and the iPhone or Outlook 2011 mac calendar with the iphone

I have an iMac with 10.9.1 and an iPhone 5 also updated to the newest system and I cannot get a sync set up between Ical and the iPhone or Outlook 2011 mac calendar with the iphone. I would perfer using outlook but will settle for the Imac calendar

It depends on what iMac you have. If it is an old PPC (G4 orG5) iMac then no further upgrades are possible. If it an Intel iMac:
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
(NB: PowerPC applications can still be run in Snow Leopard using Rosetta, but they will not work in later versions of OS X.)
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
http://support.apple.com/kb/DL1399
Check via Software Update whether any further updates are required, particularly to iTunes.
You should now see the App Store icon in iTunes, and you now need to set up your account:
http://support.apple.com/kb/HT4479
You can now upgrade to Mavericks OS 10.9 for free IF you have one of the following Macs, with not less than 2GB of RAM, and at least 8GB of available space on your hard drive:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac Mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
iCloud system requirements:
http://support.apple.com/kb/ht4759
If you cannot run Mavericks you can purchase the code to use to download Lion from the App Store (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard):
http://store.apple.com/us/product/D6106Z/A/os-x-lion
or Mountain Lion:
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion

(Mavericks) iTunes keeps crashing on sync "This iPhone is already syncing apps with "%1$S"

I updated my MacBook Air to Mavericks yesterday. When attempting to sync my iPad2 and iPhone4 this morning, iTunes keeps crashing on me.
There seems to be some issues with what it thinks my computer name or my Apple ID is. It keeps referring to them as %1$S
Check out this screenshot on the device Summary page of iTunes, It may be hard to make out the text since the image was resized upon uploading it:
The the top circled item reads "This iPhone is already syncing apps with "%1$S"
The second circled item is the incorrectly sized Check for updates button
The thrid circled item (left) are my Apple ID name and computer name, both referred to as %1$S
The fourth circled item (right) is the text "Do you want to allow this computer to access information on "%1$S".
Is anyone else having these issues after upgrading to Mavericks? Any resolution?

Nevermind, found that there is also an update that Itunes needed this morning to be compatible with Mavericks. After updating all is fine.
Not sure why iTunes update required for Mavericks was not included in Mavericks, but whatever. Hope this helps anyone else who had this issue.

HT5624 I have reset my password with my computer and I am in the process of updating my iPhone and I am at the enter password window and cannot continue

I have reset my password with my computer and I am in the process of updating my iPhone and I am at the enter password window and cannot continue.

The Password reset email sent----follow the directions in the email to reset your password is the message showing on my iPhone. I did not receive the email and reset my password using my computer. iPhone will not allow me to continue and is stuck in the above window. How do I enter my mew password on my iPhone?

My Iphone was plugged in to the computer wont charge on niter one wall plug or computer

My Iphone was plugged in to the computer charging then i checked it again and it wasnt charging. I thought it might be my cord or the usb port so i tried the same with a different iphone and the cord and the usb worked perfectly but my iphone wont charge or connect to itunes i tried to resore its it didnt help and no its dead complty
plase help if u had any thing like this with ur iphone or if you know how to fix this

See this discussion: https://discussions.apple.com/message/23705088#23705088

My old computer broke, so i got a mac. However, my iphone was already synced to the old computer, so i cannot put music anymore. This is because it is synced to my old computer. How do I sync it to work on my mac?

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