My ongoing account of three months purchased through Amazon suddenly went haywire and asked me to join a 30 day trial...I have a membership already....what happened?

My ongoing creative cloud account of three months purchased through Amazon suddenly went haywire and asked me to join a 30 day trial...I have a membership already....what happened?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Similar Messages

HT201272 When i was younger i did all my itunes purchasing through my father's account. I just purchased my own Mac book Air and i am trying to transfer the music from my iphone to my Mac. Is there a way to do this even though the music wasn't purchased o

When i was younger i did all my itunes purchasing through my father's account. I just purchased my own Mac book Air and i am trying to transfer the music from my iphone to my Mac. Is there a way to do this even though the music wasn't purchased on my id?

Have you authorised your own Mac to your father's account?

I have purchased Adobe CC and have been paying $9.99 for two months now, but all of the sudden today I tried to open it and it is saying that my 30 day trial has expired

I have purchased Adobe CC and have been paying $9.99 for two months now, but all of the sudden today I tried to open it and it is saying that my 30 day trial has expired and will not let me access it.

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

HT1918 I can't seem to update my apps or make any purchases on from my account. Nothing has changed with my credit card information and for some reason the iTunes Store tells me my information is incorrect. What do I do?

I can't seem to update my apps or make any purchases on from my account. Nothing has changed with my credit card information and for some reason the iTunes Store tells me my information is incorrect. What do I do?

Yes, it's frustrating.
I don't have my iPod with me but, as I recall, the change is done in Settings/Store. That change will apply to NEW purchases. However, be aware that all purchases are permanently associated with the Apple ID that was originally used. Generally, it's only a problem when you need to update an app. IF you do your updating from iTunes and your logged in to the "wrong" ID, you'll need to log out and back in again. It's easier from the iPod as you do not need to log out/in but you do need to know the password.
Unfortunately, you can not merge IDs nor can you transfer purchases from one ID to another. Go here to find out exactly what you have. I have the same problem so I deliberately made both passwords identical to make things slightly easier for me.

Trying to purchase through app store on my iphone 4s, keep getting message AppID disabled, even though I have recovered it and changed it. any ideas? I cant purchase apps.

trying to purchase through app store on my iphone 4s, keep getting message AppID disabled, even though I have recovered it and changed it. any ideas? I cant purchase apps.

Contact itunes support

HT1349 Actually, my iphone was hanged and its screen was not working at all .So, I updated its software from market but for reactivation it require icloud account but i didn't know how exactly it is and i was caught in big trouble . But i have its box and

Actually, my iphone was hanged and its screen was not working at all .So, I updated its software from market but for reactivation it require icloud account but i didn't know how exactly it is and i was caught in big trouble . But i have its box and all other accessories .So , kindly help me as early as possible .Thankyou and tell me about its solution
<Email Edited by Host>

Basic troubleshooting steps outline in the manual are restart, reset, restore from backup, restore as new. Try each of these in order until the problem is resolved. If you've been through all these steps and the trouble persists, you'll need to bring your phone to Apple for evaluation. Be sure to make an appointment first at the Genius Bar so you won't have a long wait.
Best
GDG

Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already

Hello,
Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already and I do not have the software, so paid for nothing.
I am using a Mac OS X.
Thanks for your help.
Ossama

[discussion moved to Acrobat Installation & Update Issues forum]

Sorry but I think this wrong, I know that in Colombia there and two of the three operators already have 4G/LTE networks, what happens is that the iPhone should be expected to send the update software for computers that have this tercnologia activate them,

sorry but I think this wrong, I know that in Colombia there and two of the three operators already have 4G/LTE networks, what happens is that the iPhone should be expected to send the update software for computers that have this tercnologia activate them, that my Iphone or receiving 5 supports 4G LTE,
Thank you for your attention

Apple needs to test the carrier if they offer LTE as expected.
If your country/carrier is not on the list then there's no LTE on your iPhone.
http://www.apple.com/iphone/LTE/
It's between the your carrier and Apple. There's nothing you can do except feedback to Apple:
http://www.apple.com/feedback/iphone.html

I purchased DreamweaverCS6, installed ok then registered it on-line. Computer   running slow, malware sorted it out, since I re installed CS6, it asks for   registration, puts up 30 day trial,Flags up errors java.

I purchased Dreamweaver CS6, installed ok then registered it on-line. Computer
running slow, malware sorted it out, since I re installed CS6, it asks for
registration, puts up 30 day trial,Flags up errors java.

Hi Jon,
Dreamweaver the following errors show up in the JavaScript.Log. I deleted the .dat file but no difference. I am not so confident in how to delete the preference file. I have been following the instructions (see link)
https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
Windows:
~Users\[user name]\AppData\Roaming\Adobe\Dreamweaver CC 2014.1 (folder)
\HKEY_CURRENT_USER\Software\Adobe\Dreamweaver CC 2014.1 (registry entry)
When Dreamweaver launches, it creates new preferences files and folder.
How do I get rid of these errors?
                                        DW JavaScript
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\Startup\MMinit.htm
     lineno: 1698
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\Startup\AdvRs.htm
     lineno: 12
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\Startup\BridgeTalkInit.htm
     lineno: 19
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\Startup\BusinessCatalyst.htm
     lineno: 46
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\Startup\ICEInit.htm
     lineno: 57
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\Startup\RecordsetFind.htm
     lineno: 12
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\Startup\SpryInit.htm
     lineno: 53
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\ServerModels\ASP.NET_Csharp.htm
     lineno: 436
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\ServerModels\ASP.NET_VB.htm
     lineno: 477
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\ServerModels\ASP_JS.htm
     lineno: 622
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\ServerModels\ASP_VBS.htm
     lineno: 624
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\ServerModels\ColdFusion.htm
     lineno: 458
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\ServerModels\JSP.htm
     lineno: 491
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\ServerModels\PHP_MySQL.htm
     lineno: 384
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\ServerModels\XSLT.htm
     lineno: 302
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename:
     lineno: 15
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename:
     lineno: 15
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename:
     lineno: 14
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\Commands\_onOpen.htm
     lineno: 29
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\Menus\MM\LiveView.htm
     lineno: 32
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\Menus\MM\Browser_Controls.htm
     lineno: 31
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\Toolbars\MM\AddressURL.htm
     lineno: 14
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\Toolbars\MM\BCC.htm
     lineno: 32
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\Toolbars\MM\WrapTag.htm
     lineno: 45
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\Toolbars\MM\EditTitle.htm
     lineno: 39
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\Shutdown\BridgeTalkexit.html
     lineno: 18
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
JS Error:
     missing ; before statement
     filename: C:\Program Files\Adobe\Adobe Dreamweaver CS6\Configuration\Shutdown\TeamAdminTempDelete.html
     lineno: 37
     line: Set FSO = CreateObject("Scripting.FileSystemObject")
     at: FSO = CreateObject("Scripting.FileSystemObject")
Original message----
From : [email protected]
Date : 31/03/2015 - 16:08 (GMTDT)
To : [email protected]
Subject : I purchased DreamweaverCS6, installed ok then registered it on-line. Computer   running slow, malware sorted it out, since I re installed CS6, it asks for   registration, puts up 30 day trial,Flags up errors java.
    I purchased DreamweaverCS6, installed ok then registered it on-line. Computer   running slow, malware sorted it out, since I re installed CS6, it asks for   registration, puts up 30 day trial,Flags up errors java.
    created by Jon Fritz II in Dreamweaver support forum - View the full discussion
Try renaming the configuration folder that holds the .dat file first, before attempting to restore preferences.
Many times that will take care of it without having to do all the work required after a pref-reset.
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7391793#7391793 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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I Purchased iWork's for my Mac and want to add it to my iPad, do I have to purchase the app?

i Purchased iWork's for my Mac and want to add it to my iPad, do I have to purchase the app?

Hello!
Unfortunately you have to buy this apps on your iPad. These are different apps from their similar on Mac.
Although, if you buy them on your iPad, you'll can download for free on your iPhone/ipod Touch.
iPad/iPhone bought after september/2013, has received iWork for free. If you have yours earlier than this, so you need to pay these apps.

My iPhone 4S has decide to stop playing any of my music. All my songs are there, but when I click to play, it just scrolls through a bunch of songs and then reverts back to the play list. Anyone have any suggestions as to how to correct this? Thanks.

My iPhone 4S has decide to stop playing any of my music. All my songs are there, but when I click to play, it just scrolls through a bunch of songs and then reverts back to the play list. Anyone have any suggestions as to how to correct this? Thanks.

I am having the same issue. And today, I noticed that when I was talking on the phone, the volume went down low. I had to reboot the phone, so that the volume was up again. Mostly, though, it's my music that I am having issues with.
Same issue as listed above. iPhone 4S. IOS6.

I forgot my password to my icloud account and forgot my security question. I also believe I have no backup email, What can I do?

I forgot my password to my icloud account and forgot my security question. I also believe I have no backup email, What can I do?

You need to ask Apple to reset your account information. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(120992)

Suddenly my purchased copy of PS CS6 is not loading. Instead I am getting a trial version of cs6 extended. What is going on? Very annoying when a password is required.

suddenly my purchased copy of PS CS6 is not loading. Instead I am getting a trial version of cs6 extended. What is going on? Very annoying when a password is required.

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

HT4314 iPhone 5c iOS 8.0.2 Game Center randomly logged me out and asked for a nickname as if I did not have an account. How do I get my account back?

I updated my iPhone to iOS 8 then added the 8.0.2 update early last week. On 10/3/14, I used an app that saves through Game Center with no problems (and had not been logged out of Game Center at any time since the update), then a few hours later when I tried to go back in, Game Center popped up and asked for my password. I put in my password, then Game Center prompted me for a nickname. When I entered my nickname, it told me it was associated with another account. I only have one Apple ID and the account the nickname is associated with is my own. After going out and back in and restarting the phone, I finally entered a new nickname thinking maybe it was being required as part of the update but then it cleared all of my Game Center information. Is there a way I can get back to my original nickname and Game Center progress? Thank you in advance for your help as I am not very tech savvy.

Even easier than what I wrote originally. Just do a RESET ALL SETTINGS . I was originally only trying the "reset network settings" but didn't try reset ALL settings. This has helped 5 of my friends regain their Bluetooth connectivity with a variety of autos. But remember two things: 1) back up data on your phone before trying this and 2) don't forget to delete the bluetooth original pairing from your car.

Having purchased and installed pages after finishing my 30 day trial I now can't save changes to documents, it keeps saying that my trial is over and I need a serial number? Never got a serial number, any ideas how to rectify this?

Hi, having purchased and installed pages after my 30 day trial had finished I am now unable to save any changes to documents I had created in the trial version. It says I need a serial number, which I never got when I purchased the pages app. Does anyone kno how to rectify this, I would be very grateful for any help as I'm currently writing up my thesis and am now unable

Hi, I had the same problem and I found that you don't need a serial number anymore. Here is what I did:
(1)I went to Applications fodder on my Mac. (You can navigate to the Application folder from 'New Finder Window.')
(2) Deleted Pages (installed as part of the free free trial version) from the Applications Folder. Also deleted 'IWorks' from the Applications folder.
(3) Started AppStore.
(4) Clicked on Purchases.
(5) Clicked on Pages.
(6) Clicked Install.
(4) repeated (5) and (6) for Numbers and Keynote

My ongoing account of three months purchased through Amazon suddenly went haywire and asked me to join a 30 day trial...I have a membership already....what happened?

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