My phone was dropped by my baby and now it has lines on it and I cant unlock the home screen. Please help
My phone was dropped this morning by my toddler. It now has vertical lines across part of the screen and when I try to swipe the phone open nothing happens. Any suggestions
Some Apple stores are able to replace the screen on the iPhone 5, but they need to test it to be sure there are no other things wrong after the drop. Take it to an Apple store genius bar and see what they can find and what they say to do with it.
Similar Messages
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When I try to copy paste my app freezes and returns to the home screen please help.
Try resetting ...
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that didn't help, tap Settings > General > Reset > Reset All Settings
Then restart your iPhone. -
I know this is old now but since the update i can't get into icloud on my phone it keeps asking me to check t & c's and now no emails. Can't connect to server. I have 4S please help :-(
Hi Kellyssi,
Thanks for visiting Apple Support Communities.
If you're being asked repeatedly to check terms and conditions, try restarting and then resetting your iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
All the best,
Jeremy -
i dropped my ipod in water ... the backlight will come on when the battery is dead and i plug it in .. but when it is on the home screen it won't come on
After drying the iPod in a sealed container od uncooked rice for a week with changing the rice daily, try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem likely caused by the water. -
I recently upgraded to IOS 10.9.5 and now I can't export anything from final cut Pro X. Could somebody please help me with this?
SSign in to the App Store using the Apple ID that was used to purchase the software.
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I have been trying to sync my iPhone and its not syncing. I've synced it before but now it has gone away. How can I re-sync it? Please help.
you did enable Music syncing in iTunes, yes?
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I was trying to restore ipod touch now it has itune connect symbol and wont connect
I was trying to restore my ipod and something happened now it has come up with itunes connection symbol and wont do anything now
- Let the battery fully drain. After charging for an hur try a reset:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Tehn connect to your computer and restore via iTunes is necessary.
- If you still have the white screen it is time for an appointment at the Genius Bar of an Apple store. -
My ipod touch 4g turned off and when i try to turn it on it says its not charged. so i charge it and the apple screen comes up but stays frozen like that for a really long time, and then it just goes back to the "needs to be charged" screen. please help!
- First try resetting the iPOd. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
-Next connect to a computer and restore the iPod if theiPod appears in iTunes.
- Next see if placing he iPod in recovery mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
I've ordered adobe Acrobat 9 for $15 a month 30 days ago and still don't have a key code to unlock the product! Please help
Hi mike7373,
I just checked your account; you have two subscriptions to Acrobat Pro (one purchased on October 1, and another purchased today). As no serial number is required to use your subscription, you should be able to download and install Acrobat, and then sign in and use it. If you're getting a specific error when you try to install or sign in to Acrobat, please let us know, and we'll get it sorted out.
Ad for you having multiple subscriptions, I would suggest that you Contact Customer Care and ask that you have one canceled/refunded (unless, of course, you need both of them).
Best,
Sara -
i reset my apple password but i cannot recieved email on recovery email either on same email which i submit for apple id somebody hacked my apple id please help and worst thing i remembered security quitions but i cant remembered date of birth please help
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Also
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased. -
i got my kids a ipod touch for xmas and they keeped changeing the password on it and now its saying ipod disabled connect to itunes but its not working still please help
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My cousin told me there was a way to get free apps and that he could do it but what he really did was try to refund all my apps, the apps are gone from the history but no money has come back for me to even get the apps back, is this permanent?
Yup!!
Got what you deserved!
Do not try and rip off or steal from people or companies.
You have good cousin, there!(sarcasm) -
A bit of help please?
Try a force restart by holding the power and home button down at the same time. One of two things will PROBABLY happen; 1) It will boot into iOS as normal. 2) You will get an iTunes logo with a USB cable at the bottom. If the second happens you will need to plug it into iTunes to do a restore. If neither of these happen, force restart again. Once the phone powers off, let go of both buttons and push and hold the home button and plug the phone into iTunes. This will force the phone into recovery mode. Proceed with a restore at that point.
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my iphon screen is unresponsive due to broken glass. I need to back up via itunes but the phone doesn't allow me to ente my pass code. Itunes says it can't recognize the phone unless it is unlocked. Anyway to unlock it from the computer?
Sorry you can't unlock it from the computer. As you already know you need to enter your passcode.
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I'm having a MAJOR problem placing PDF files in InDesign CS4...
When I try to place a PDF that has been created in Distiller, the ONLY import options I can choose are CROP and MEDIA. I need it to crop to the TRIM, but that option is grayed out. The PDFs I'm trying to place were created in-house, and converted from Post Script files to PDFs using Distiller. We use PDF/X-1a equivalent settings when creating our PDFs.
If I export the file as a PDF and then try to place it into a CS4 file, I am able to select Trim as an option.
ALSO, if I open the Distiller PDF in Acrobat and then save it (without changing anything), I am able to select Trim as an option. A workaround I have found is to open all of the PDF files in Acrobat, save them to my desktop, and then save over the ones I need to place. Here's the problem with that: I work for a publishing company, and need to place hundreds of ads for each issue of our publications, and it adds a lot of time if I have to go and re-save everything just to be able to place all the ads.
Does anyone know how to fix this problem? I need to get this figured out so we can use CS4 for all of our publications again. -- We've gone back to using CS3 until I can get this figured out...
- ValerieSteve,
Thanks for the reply, but my PDFs all have trim boxes on them. If I try to place the same PDF in InDesign CS3, it gives me Trim as an option. Also, if I open the PDF and save a copy to my desktop, I am able to select Trim as an option when placing the PDF, and I didn't change anything about it.
I've been trying to see if it's something with the Print Preset settings I'm using, but I can't find anything that seems like it would affect how InDesign would read the Trim area of the PDF.
I've attached 2 PDF files. One that was created with Distiller, and one that was exported from InDesign CS4. The Distiller one doesn't show Trim as an option in CS4, but the exported one does.... but they started out as the same ad. Ugh! Help me please!
- Valerie
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