My phone went into Factory settings when I plugged it into Itunes. Now it won't open up in Itunes to restore my info. What do I do?

My Iphone went into Factory settings when I Synced it to Itunes. Now it won't open in Itunes to restore my info. What do I do?

I have experienced a similar error with the iPhone 4S. The new version of iTunes will not let me restore the phone, it must be updated and nothing appears to be happening. Suffice it to say I am not amused. Apple needs to work this out - I had trouble updating to 8.0.2 as well.

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HT201401 When last charging my iphone 5 it got really hot, and then the screen went black. Now my phone wont turn on, register when i plug it into the computer, reset, or charge.

I've already tried plugging it in to reset-nothing.
I've tried holding the top and home button-nothing.
Plugging it into the wall-nothing.
Using a different cord- nothing.
this is an iPhone 5. with whatever ios system that came with the iphone 5. did not upgrade to the ios 7 yet.

Hi jscheilling,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281?viewlocale=en_US
Cheers,
Judy

How do I wipe my old iphone3gs clean for my wife to use without itunes restoring the data to my settings when she plugs it into itunes?

Hi, I have bought a new iphone 4s and want to give my old iphone 3gs to my wife. She has a sim card on the same network so she can put the sim in and use it straightaway but all of my data and apps stay on there. How can I restore the phone to factory settings for her to use without itunes automaticly trying to restore it to the back up data to my last back up?
Thanks in advance,
Matt

Hi,
You will find a list of your iDevice Backups there:
Edit (Control+,) - Preferences - Devices
Delete the Backups you don't need anymore, but if you delete all Backups you can't restore your iPhone.
Hope i could help you

My phone is not pulling up when I plug it into itunes. I have pluged it on my times and its still not working, what more can I do?

my phone is not sinc-ing onto itunes when I plug it in. its a new iphone 4s, I have pluged in in and ouot what more shhould I do?

See Here > http://support.apple.com/kb/ts1591
And Here > http://www.apple.com/support/itunes/assistant/

HT4972 i have an ipad2 but i have no ios at all and there is nothing in my settings when i plug it into my computer, How do i get ios

how do get ios on my ipad2 please?

The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848

I have a iPhone 5. In usage, it says i have 2.1 gigs used because of photos and camera. I have deleted all my photos via iPhoto and now reset the phone back to factory settings in order to try to solve this problem, to no avail. Help!

I have a iPhone 5. In usage, it says i have 2.1 gigs used because of photos and camera. I have deleted all my photos via iPhoto and now reset the phone back to factory settings in order to try to solve this problem, to no avail. Both iTunes and the phone say that 2.1 gigs are being used, even though the phone now has nothing on it. What is going on?

Yeah it works fine over wifi the problem is when I try to use it over my 3G. It's really stressing me out now.

My iPhone will not turn on, when I plug it into my computer and load up iTunes its in recovery mode and the only option is to restore my device to factory settings. I have no back up of my phone I've also tried the home/sleep button thing but nothing

My iPhone 4 will not turn on, when I plug it into my computer and load up iTunes its in recovery mode and the only option is to restore my device to factory settings, I have no back up of my phone I've also tried the home/sleep button thing but nothing, I have literally done every method I was told, I checked for water damage and that's fine. I don't want to restore my phone or buy a new one or pay for repairs because that's wasting money when it could be a simple way to fix it. And yes, I've also tried charging it and turning it in. I really need some help with my phone

That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.

When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore?

When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore? I have all of my stuff backed up on iCloud but I really don't want to go through the hassle of wiping it clean and putting everything back on.

This is a post from a user named edgar999 and it worked PERFECTLY:
"OK - this is how it works:
In order to backup from iCloud you cannot use iTunes!
Therefore disconnect your device from your computer.
Turn on your device and go to Settings and then go to General.
At the bottom of this submenu there is a buttom "Reset"
If you push that buttom you see 6 different Erase settings to chose from!
Chose "Erase All Content and Settings" because this will wipe everything from your device and will let you restore from iCloud! (I tried the top "Reset All Settings" but that did not let me use iClouds afterwards!)
Once you pushed that buttom your device will be wiped clean and after some time you will see the Device Welcome Screen like on a new device!
After choosing your location you will be asked to setup your WiFi-conection. After you joint to your Wifi you will be given the choice to restore the iPad from a backup from the iCloud. Choosing this backup will prompt you with your apple ID and password.
Restoring from a backup can take some time. The process uses your Wi-Fi connection to download settings, content and data. If you had a lot of content on your device, this can take a while. The restore screen should give you estimates at each stage of the restore process, starting with restoring the settings and then booting into the iPad. When the iPad home screen appears, the device will continue the restore process by downloading all of your applications.
If you are restoring from a backup because you have run into problems with your device that can only be solved by restoring it, you can first choose your latest backup. If you still have problems, you can move on to the next latest backup, repeating the process until (hopefully) the problem is cleared."
THANK YOU edgar999!!!!

I recently backed up my iphone to itunes, when after backing up a message showed that I needed to update my iphone. I clicked ok, and after updating, it said I had to restore my phone to its factory settings. I cannot find where it backed up pictures

I recently backed up my iphone to itunes, when after backing up a message showed that I needed to update my iphone. I clicked ok, and after updating, it said I had to restore my phone to its factory settings. I cannot find where it backed up all of my pictures from my phone.

If you backed up the device, all the data is in the backup. Restore the backup.
A better question is why would an intelligent person not copy the pictures from the device to the computer regularly, especially before attempting an update, as the device is designed to be used?

Why is it when i plug my iphone in to sync it says corrupt file and wants to restore my phone back to factory settings its happened five times now.

Why is it when i plug my iphone in to sync,i get a corrupt file message cant sync.It wants to reset my phone back to factory settings and i lose all my phone.It has happened 5 times to me now.

well, you probably have a corrupt file as the message indicates. You will need to reset your phone back to factory settings as indicated.
If you've been using your phone as designed, you've been making frequent backups so that data loss will be minimal, if at all.
Best,
GDG

I have an Iphone 3gs and today I had taken some pictures and my battery was 8% i was looking at the few I had took. Then my phone died but when I plugged it into the charger and got it on I went to upload the pictures but they were deleted!

I have an Iphone 3gs and today I had taken some pictures and my battery was 8% i was looking at the few I had took. Then my phone died but when I plugged it into the charger and got it on I went to upload the pictures but they were deleted! All my other pictures that i have taken are still there, it just deleted the ones I took a couple of hours before it died!
I was just wondering if there is anyway of getting them back at all? and how common is this?

Sounds like your iPhone was hacked to unlock and now updating locks back to the original carrier.
Where did you get the iPhone?

When I went to update ios7 it came up as plus into iTunes. When I plug it into iTunes it's making me retire my phone but has been on "contacting the iPhone update server" for over a half hour. What do I do?

When I went to update ios7 it came up as plus into iTunes. When I plug it into iTunes it's making me retire my phone but has been on "contacting the iPhone update server" for over a half hour. What do I do?

To clarify, I meant to say, when I plug my phone into my computer and connect to ITunes.

HT201407 during a update of apple my iphone 3GS crashed an now the operating system wont load up..ive tried to reset the phone to the factory settings it took 4 hours an completed but my iphone still wont come on..what can i do to fix the problem? please

during a update of apple my iphone 3GS crashed an now the operating system wont load up..ive tried to reset the phone to the factory settings using itunes it took 4 hours and completed but my phone still wont come on..what can i do to fix the problem? please help #

In trying to include what information all that I could I should have specified I DON'T KNOW THAT IT WAS DEFINATELY JAILBROKEN when I took it to the apple store they told me there's no way for them to tell if it was jail broken or not. I'm only going by what ppl have told me COULD HAVE BEEN DONE TO THE PHONE. With that said the only thing I know for sure is that the apple tech at the Genius Bar told me that someone took control of my root menu in February & I've had no control of my phone since. I asked him how to regain control & how he knew his exact words were "oh that is out of our scope of capabilities here at this level & you would need an apple engineer to fix it". I said ok then how do I get an apple eng then? He laughed & said you can't!!!! To which I was furious I came home & called apple requesting to speak w/the fraud dept to file a report they said we don't have a fraud dept!! So after a 45 mn phone call again I left w/no answers.
@TJBUSMC1973-
I DON'T HAVE THOUSANDS OF DOLLARS TO SPEND HIRING AN ATTORNEY & Although I appreciate your suggestion I fail to how an attorney would be able to facilitate in any way since there's no suspect. I cannot prove that it's him doing it so I certainly can't pursue legal action w/no proof & no money. :'((
Again I thank you for your advice but I don't think that will help.
I was looking more for a TECHNICAL way to avoid this happening w/a new phone should I buy one or trying to get them out of my phone now! Such as installing some kind of software protection?? Someway to clear out the entire phone (other than factory reset which was done 10 x's w/no success, etc. if this person got in then there HAS TO BE A WAY OF GETTING HIM OUT, right????

When i turn my iphone 4 on, it comes up with a picture of a cord connecting to an itunes icon. when i plug it into my pc, it says the settings on my iphone need to be restored. but i dont want to restore it as will lose everything on it. what shall i do?

when i turn my iphone 4 on, it comes up with a picture of a cord connecting to an itunes icon. when i plug it into my pc, it says the settings on my iphone need to be restored. but i dont want to restore it as will lose everything on it. what shall i do?

You have no chose but to restore your phone. What do you mean "lose everything"? Is your data/iTunes content not on your computer?

My Ipod touch won't get into factory settings

When I try to restore my IPOD Touch, it loads and then its says that mty IPOD will restart and go into factory settings mode but then it goes back to the apple logo on my IPOD touch. Anyone out there have a solution for me?

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer
Maybe:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
or
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My phone went into Factory settings when I plugged it into Itunes. Now it won't open up in Itunes to restore my info. What do I do?

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