Why is it when i plug my iphone in to sync it says corrupt file and wants to restore my phone back to factory settings its happened five times now.
Why is it when i plug my iphone in to sync,i get a corrupt file message cant sync.It wants to reset my phone back to factory settings and i lose all my phone.It has happened 5 times to me now.
well, you probably have a corrupt file as the message indicates. You will need to reset your phone back to factory settings as indicated.
If you've been using your phone as designed, you've been making frequent backups so that data loss will be minimal, if at all.
Best,
GDG
Similar Messages
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When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore? I have all of my stuff backed up on iCloud but I really don't want to go through the hassle of wiping it clean and putting everything back on.
This is a post from a user named edgar999 and it worked PERFECTLY:
"OK - this is how it works:
In order to backup from iCloud you cannot use iTunes!
Therefore disconnect your device from your computer.
Turn on your device and go to Settings and then go to General.
At the bottom of this submenu there is a buttom "Reset"
If you push that buttom you see 6 different Erase settings to chose from!
Chose "Erase All Content and Settings" because this will wipe everything from your device and will let you restore from iCloud! (I tried the top "Reset All Settings" but that did not let me use iClouds afterwards!)
Once you pushed that buttom your device will be wiped clean and after some time you will see the Device Welcome Screen like on a new device!
After choosing your location you will be asked to setup your WiFi-conection. After you joint to your Wifi you will be given the choice to restore the iPad from a backup from the iCloud. Choosing this backup will prompt you with your apple ID and password.
Restoring from a backup can take some time. The process uses your Wi-Fi connection to download settings, content and data. If you had a lot of content on your device, this can take a while. The restore screen should give you estimates at each stage of the restore process, starting with restoring the settings and then booting into the iPad. When the iPad home screen appears, the device will continue the restore process by downloading all of your applications.
If you are restoring from a backup because you have run into problems with your device that can only be solved by restoring it, you can first choose your latest backup. If you still have problems, you can move on to the next latest backup, repeating the process until (hopefully) the problem is cleared."
THANK YOU edgar999!!!! -
I restored my phone to factory settings. I chose to restart it as a new phone to avoid the problem I was having. Now I ant get any of my contacts back. I cloud only has the contacts that weren't associated with Facebook (I had synced my contacts with Facebook prior to restarting my phone. Now when I synced with Facebook it doesn't have any of the phone numbers for the contacts. HELP ME GET MY NUMBERS BACK PLEASE
Are the contacts on your phone to be the same as the contacts in your computer? if yes do following:
In iTunes/Preferences/Devices check the "Prevent iPods.... from syncing automatically".
Connect your iPhone to iTunes by cable or set sync by WiFi on the Summary page.
Then on the Info Page scroll down and check "contacts" under the "Advanced" heading.
Then click "sync" in the right bottom of the page. -
HT1386 when i plug my iphone to my computer it says, apple mobile device has not started. why?
when i plug my iphone to my computer it says, apple mobile device has not started. why?
Your computer could possibly be running in selective startup mode where any nonessential services are disabled temporarily until a restart. If that isn't the case you can check out http://support.apple.com/kb/TS1567 for information on restarting the Apple Mobile Device Service (AMDS) on Windows computers.
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when i plug my iphone into my laptop it says iphone cannot be used because the apple mobile device is not started help please
See http://support.apple.com/kb/TS1567 for instructions on how to restart it.
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I bought a iPhone 6 yesterday and I restored my iPhone 6 from my iTunes back up. After my phone restored from back up. When I plug my iPhone 6 it's still saying my iPhone 6 is new and still giving me the restore from a back up or set as a new iPhone option. But I already have it restored. How come it's not giving me any option to cancel.
Click set up as a new iPhone. It will associate the device with your library without clearing the content that you have already loaded onto it.
tt2 -
When I plug my iPad up to charge it says not charging, and my battery drains very quickly what can I do to fix?
There are two different types of adapters by Apple that look similar. One is a 5 Watt adapter used with iPhones and iPods. The other is a 10 Watt adapter used with the iPad. Other than looking at the text on the adapter, which is hard to read, you can tell the different by looking at the socket the pin part plugs into the adapter. The 5 Watt has two notches and the 10 Watt has only one notch.
Make sure you use the 10 Watt adapter with an iPad. -
I have a strange problem. When I put my iphone 4S into my pocket (pants or coat) and move it around, the phone makes a beep noise/tone. I can't figure out what is causing the noise. It doesn't sound like any of my regular applications. Maybe it is the lock noise but I can't tell for sure. More movement makes more beeps. Even walking with my phone in my pocket creates beeps. The IOS is 7.0.4 (11B554a). Anyone else have this crazy problem?
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If the issue persists...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
I have a iPhone 5. In usage, it says i have 2.1 gigs used because of photos and camera. I have deleted all my photos via iPhoto and now reset the phone back to factory settings in order to try to solve this problem, to no avail. Both iTunes and the phone say that 2.1 gigs are being used, even though the phone now has nothing on it. What is going on?
Yeah it works fine over wifi the problem is when I try to use it over my 3G. It's really stressing me out now.
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I restored my iPhone 5 to IOS 7.1 on computer and tried to restore from icloud back up. It says "restore completed" but Apple logo keeps popping up every 5 seconds. It restored only contacts and sms. I can access the phone but have to stop if logo pops
Hello khanhlinh98,
I would recommend performing the following steps in order to stabilize your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see the battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
My iphone 4s is no longer detecting wifi since the IOS8 updates came out. I've restarted, rest the networks, reset the phone back to factory settings, and even tried the freezer trick. It is STILL not detecting ANY wifi networks. HELP!!! I cannot afford to go over my data and I use wifi at home and work... I believe the updates have caused the issue, because it was working fine before the second update released (I hadn't put the first one one until I noticed it had stopped working, and by then the second IOS8 version had came out). They need to do a third update to fix this issue.
If it's grayed out:
Reset Network Settings - if that doesn't fix it, then Backup and Restore AS A NEW DEVICE.
If it's still grayed out, unfortunately that means your Wi-Fi antenna quit, and it needs service. -
This is ridiculous!!!!! Apple Corporation needs to fix what ever went wrong with IOS 6.1 update and they better do it soon or theyre going to have a mob on their hands!! i have been continuosly restoring and updating my iPad 2 and it always says corrupt file then restarts the whole process! im going out of my mind and im about to say to **** with it and call apple themselves and make so many complaints that theyll fix it within the hour or i will go to new york city at the head of the corporation and make the most skeptical and most embarrissing seen that they will end up ashamed to even be working for a company with the supposedly "SMARTEST AND BRIGHTEST TECHNOLOGICAL PEOPLE IN THE U.S." who cant even get a software update correct so that it doesnt make some of our lives harder then they need to be! and if its already known to be corrupt then should take it off the whatever update liost and fix it before anyone else has to go what ive gone through, cause its pure torcher!! i paid good money for a product for easy use whenever and thats not what im getting when they cant even make a simple update thats supposed to help but only makes my product worse and make me wanna never buy from them again!
Hello aZaa4401,
Thank you for using Apple Support Communities.
You can use the following article to resolve your issue:
If you can't update or restore your iPhone, iPad, or iPod touch
Regards,
Jeff D. -
When I use the same cable with the wall adapter it charges just fine.
LOL My situation is the opposite. plug my iPhone 3GS with USB cable and attach to mini adaptor (or whatever the small one is called) and it does not charge. Connect the same iPhone 3GS to my MacBook, using same cable, an charging takes place for iPhone. Then, connected the iPhone to the AC power with the large Apple AC adaptor and it always charges. Seems to be the small adaptor and sometimes a third party automobile adapter.
At first I thought this might be because I was using third party USB cable, but now wonder about that since there are so many problems that others are having.
Having scoured the discussions, it appears no definitive answer has been given. Am I wrong. Maybe I never found the answer to what is happening here.
if you can help, please reply to help all of us with the issue still - June 2011.
Thanks! -
After 4.3, iTunes no longer opens when I plug my iPhone in to sync
I downloaded the most recent update. Now, when I plug in my iPhone to sync/charge, only iPhoto opens and iTunes will not. I have the box checked in iTunes to open iTunes when the phone is connected but it doesn't and I have to open it manually. Bug????
Ken Graham wrote:
Problem SOLVED. Somehow iTunesHelper disappeared from Login Items. Not sure what caused this, but here's how to fix the problem.
Goto System Preferences:Accounts:Login Items. Check to see if iTunesHelper is listed and not unknown. If it is unknown, delete it. Then go to Finder, find iTunes, and Control-Click to Show Package Contents. Go to Contents:MacOS and you'll see iTunesHelper. Now just drag this into the Login Items window in System Preferences and check the Hide box. Restart your Mac and iTunes should now start whenever an iOS device is connected.
THIS WORKS - just do this and ituneshelper gets reinstalled -
I just plugged my iPhone into my Mac. I got this pop up - The iPhone cannot be used because it requires iTunes version 11.1 or later. Go to www.itunes.com to download the latest version of iTunes. I went to the address and updated my Mac but the pop up still comes up - I can't find out if they mean my iPhone needs to be updated or how to update it if that is the case.
Hi RileyAvaCadenRiver,
If you recently updated your iPhone to iOS7, you will need to update iTunes on your computer to iTunes 11.1 or newer for it to correctly recognize the iPhone. You may find the following link helpful:
Apple: iTunes 11.1.1
http://support.apple.com/kb/DL1614
Regards,
- Brenden
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