My purchased music is missing. Itunes store shows I've "purchased" them but I can't find the songs anywhere.
I was forced to restore my phone, I purchased a ton of songs from my Iphone and they are now gone. What can I do to get these back? Is there anyway to re-download these without paying again?
I even tried to re-purchase the song and I can't. It just says purchased. I don't know what to do!! Annoying.
Similar Messages
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i have bought a film from itunes and the credit has come out of my account, but i can't find the film anywhere, it said it was downloading, then i left the laptop and on return i couldn't find the film. how do i find the film?
Maybe it is in the Purchased category of iTunes,
Try going there -
When I subscribed to iTunes Match I lost all my songs. I did a back up of my ITunes Library to iCloud but I can't find the songs! Can someone help me?
I guess the iTunes store is not recognizing your computer. Did you de-authorise your computer after you uploaded to iTunes Match. Did you register your new computer with a different User ID? Do you have Genius turned on (which needs to be on as it works in conjunction with iTunes Match. Did you authorise your new computer?
You paid for ITunes match & uploaded your songs using a different computer. So there are obviously one or more steps which need to be taken to download your media from the iCloud. Either someone else with more expertise than I can help you, for example, Limnos Limnos ; or King_Penguin King_Penguin or Chris_CA https://discussions.apple.com/people/Chris%20CA would probably be able to help you better than I.
I don't work for Apple, I'm only a volunteer, if you can't get help from someone as mentioned above there's always Kappy (who is extremely busy) Kappy ;
then I would recommend going through the tried and true channel here > http://www.apple.com/support/contact/
Sorry I couldn't solve your problem myself. I'm about ready to retire from this game.
Peace Out. -
I am trying to download CS5.5, which I purchased. But I can only find the upgrade software to download. Where is the non-upgrade version of CS5.5???
There is no upgrade version. The serial number that you use dictates whether or not the software is treated as an upgrade. If you purchased it as an upgrade then the serial number you have is an upgrade serial number and that will require you to provide proof that you qualify ro install/use the upgrade.
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I want to create an iTunes account without giving my card number but I can't find the "None" option in the payment. Do I have to give my card information?
http://support.apple.com/kb/HT2534
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ordered a TV series…I can see where the $$ was taken from our account but I can't find the shows anywhere in our itunes account.
Hello NMS1,
It sounds like you are unable find these TV shows you purchased in a series, but you have been charged for them. I would start by checking to see if you can download them from your Purchases in the iTunes Store with this article:
Download past purchases
http://support.apple.com/kb/ht2519
The steps are different if you are on an iOS device vs. a computer, so choose the appropriate section for the device you want to download them to.
If you cannot find it in your Purchases, I would next reach out to the iTunes Store support team for additional assistance:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
All the best,
Sterling -
please help!!!!
You can fully trust the itunes software checks: If it says yours is up to date, then it is .
"Up to date " does not necessarily mean you get the latest new OS , but the latest that was made for your device.. and there you are, in 4.2.1. And as every device that runs 4.2.1 as of today and gets that message :
your device can't have iOS4.3 or iOS5 because the hardware wont handle it. You are not one, but two versions behind ( 4.3 is very different from 4.2 and 5.0 is a complete new OS ).
Enjoy the device as long as it does its job. Backup all your apps. Future versions of apps will certainly not run on it any longer as more and more demand 4.3 or 5.0 . -
Any help will be appreciated. How do I get them to fix the problem or delete the CD if they can't sell it?
Yes. All the other links work fine. My real question is: how do you point out that kind of mistake? They make all sorts. Mixing up the contents of CDs, sometimes to our advantage, sometimes not. I wish there were a simple way to point out those. Like you can on Amazon, for example.
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I saw an advertisement in a car magazine for an app that would provide gauge read outs available for download from the app store. So I went to the app store, found the app, downloaded and installed it. I then purchased the Bluetooth OBD hardware adapter required to transmit the data from the car to the phone. The adapter has to be configured for the app to communicate with it. This is an apple approved app. But everything I've read says that apple will not allow iPhone owners to make any adjustments to their Bluetooth addresses. And that iPhone only provides Bluetooth connectivity to basic head sets speakers and audio formats through the car stereos ( but no audio streaming).
Bottom line, apple approved app and hardware that can't be configured unless I perform a jailbreak? I don't want to JB the phone but it seems that apple has left me with no other options. I've already invested time and money on this software and hardware. Their must be a legitimate way to use this apple approved software. Does anyone know how to adjust/configure bluetooth settings/addresses?Generally, if you have to enter a code for bluetooth, your iPhone will ask you to enter a 4 digit code when pairing. Check the instructions for the device you are trying to pair with your iPhone. The instructions should give you the code in the pairing instructions, if a code is required.
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Just updated to iCloud, but I can't find the 'purchased' list on the iTunes store on my iPhone. There's no button for it on the toolbar or under the 'more' option. Want to play/download my puchased music via iCloud on my iPhone.... Help someone please?!
Hi again Limons,
just got your last reply per mail, re: 'presently only available in the USA.'
Unfortunately, you're right. Just found this article: http://www.digitalmusicnews.com/stories/061011icloud
seem like it's going to be a while before this gets sorted out . . .
Frustrating outcome to my question, but thanks a lot for helping me sort out what the problem was :-)
All the best to you. -
I have a big problem, I don't know what I touched but when I open up my iTunes I can't see all the icons. The only icons showing are "podcast, iTunes U and Downloads" so in other words I can't find the movies, music etc. Which means I can't buy/rent!
Not all content types are available in all countries - in each country Apple can only sell what they are licensed to (and in some cases what a country's laws allows them to). A list of what is available where is shown on this page : http://support.apple.com/kb/TS3599
Do you have access to other music and film purchase download sites ? -
I bought songs on itunes through my iphone not too long ago. When I went to plug my iphone into my computer to sync, itunes asked me to restore my phone. I backed my phone up, but now i cannot find the songs i purchased through my phone. I've looked for the songs in the itunes store, but it said that i had not purchased any of the songs.How do i get back the songs?
There is a backup plan after doing the Restore. Read this.
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I purchased Pages. But i can't find the icon or where it was loaded. I need to write a resume...
I purchased Pages. But i can't find the icon or where it was loaded. I need to write a resume
Did you purchase it from the iTunes Store or did you do the purchase from the App Store on the iPad?
Go to Search, and type in Pages, if nothing shows your iPad hasn't downloaded it.
Tap on App Store > Updates > Purchases, any sign of installation in progress? It is reasonably large so may take a while.
Peter -
Can't find the song I just purchased
I just bought a song from the iTunes library, and I know it downloaded, but I can't find it in my Library or purchased music playlist. I know I bought it too, because I tried buying it again and it said I've already bought it. Please help!
First look at your account by going to the music store and hitting your account name in the top right corner (Where you sing in and out) to see if you was charged for it
In iTUnes at the top hit Advanced>Check for purchases if the song didn't download all the way
In windows hit Start Button>Search and in the search field type in "m4p" and it will pull up all the songs you have bought AND are on your system. when searching DO NOT hit "Pics Music Videos" Instead hit "All Files and folders". in "More Advanced Features" check "Search Sub Folders"
If you was charged for the song(s), have used "Checked for purchases" and nothing downloads and you search your WHOLE harddrive (Not just Muy Music Folder) and it does not pull up the songs as being on your system, you will have to email the music store at this link http://www.apple.com/support/itunes/musicstore/download/ -
Can't find the song I purchased
I just bought a song from the iTunes library, and I know it downloaded, but I can't find it in my Library or purchased music playlist. I know I bought it too, because I tried buying it again and it said I've already bought it. Please help!
If it doesn't appear in your purchased list, then I would recommending either going into your online receipt and clicking 'Report a Problem' or doing in the same thing in your purchase history.. First of all, go into your purchase history and see if there is any record of you purchasing it..
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