My q10 won't boot beacuse of bb10-0020 error

I'm not good at English.. It's so worry
I know that The solution of bb10-0020 error
Replace the bad battery with a new or charged battery.
my solution is below
1.  I borrowed another well condition q10 battery
2.  I exchanged the battery
3.  Whenever I connect my q10 to original wall charge my q10 led twinkle red color just 2seconds
4.  and then q10 turned on automatically, also show up bb10-0200 error message again
whenever I connect wall charger or computer, q10 power turn on automatically, bb10-0200 error message again,
won't boot and can't charge
fortunately, I can re-install OS10 throw bb-link or autoloader, I think this is not a mainboard problem 
please somebody help me

hI,
last night i had the same problem. The phone just shut down. everytime i open it, either it will shut down again or www.blackberryerror.com/bb10-0020 appears on my screen then it'll hang. I tried to follow the troubleshooting guide that blacberry has provided but none f the worked. I'm using a Q10, anyway.
What i did, I turned it on and let the error appears on my screen maybe 4 to 5 hrs or until such time that it turned off itself, Surprisingly, when i opened it after my experimental troubleshooting, the phone successfully opened again.
You might want to try this. Hope it'll work on your phone.

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    Welcome to Lenovo Community!
     As per the query we understood that you are facing issue with system not booting in your Lenovo G560 laptop.
    As you have mentioned that the system not booting, please try to remove the RAM and  turn on the system and check if you can hear any beep sound. Also try to clean the RAM slots and check for the issue.
    Click here for the steps to remove the RAM and refer page number 40.
    Hope this helps. Do post back if issue persists!
    Best regards,       
    Ashwin.S
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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