My serial number for PS Elements 7 isn't working. I purchased it in 2011 and the computer that I was using it on broke. I finally got the download link from tech support but it keeps telling me my serial number isn't valid, now what?

I've been trying to figure this out for a long *** time now and it's getting seriously old. Anyone have any advice?

Hi,
Did you buy PSE 7 as a download or as a set of discs?
PSE 9 was available in 2011 so I suspect you might have the disc set as I doubt Adobe would be selling older versions.
I believe that in the days of PSE 7, the download version and disc version had a different range of serial numbers and the two could not be interchanged.
If your serial number is for a disc version, then you need the installation discs to install it on your new system.
Brian

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