My signature, the creative cloud is valid until December 2015, I had to format my mac as I have programs that already paid (photoshop lightroom and) again?

my signature, the creative cloud is valid until December 2015, I had to format my mac as I have programs that already paid (photoshop lightroom and) again?

if you need to reload your adobe cc apps, dl the cc desktop app, Download Adobe Creative Cloud apps | Free Adobe CC trial
and use it to install your cc apps.

Similar Messages

  • When i bought the creative cloud my provider was telenet now i changed it to gmail what do i have to do to change that?

    How can I change my provider, when I  bought the creative cloud my provider was TELENET.BE now I changed it to GMAIL.COM ?????

    The Email address in CC can not be changed, cancel the one you do not want, buy a new one with the Email you want.
    Regards
    Rajshree

  • I can send an application to AppleStore without a signature of the creative cloud?

    I can send an application to AppleStore without a signature of the creative cloud?

    I would like to make an app using DPS, but do not have an account at CC. I can make apps and publish them without having an account on CC?
    Sorry my english, I'm in Brazil.

  • I had creative cloud installed in a parallels deskto virtual machine on my mac, I delete the virtual machine without deactivate the creative cloud. after reinstall a new VM running windows 8.1. pro 64 bits, I downloaded the creative cloud installer but it

    I had creative cloud installed in a parallels deskto virtual machine on my mac, I delete the virtual machine without deactivate the creative cloud. after reinstall a new VM running windows 8.1. pro 64 bits, I downloaded the creative cloud installer but it does not install ang give an Error code 72, it is assuming that I already are using the Creative cloud in 2 computer, but itis no the case, how to solve this situation?

    Dave: I did the Microsoft Update two days before this happened, and rebooted as required.  I just created a new restore point and lauched Creative Cloud.  Now I get the famous white screen:
    It just sits and spins (been 10 minutes now). 
    Fortunately, I saved away this command (which I've had to use 4 or 5 times already):
    del %USERPROFILE%\AppData\Local\Adobe\OOBE\opm.db
    Unfortunately now, I get this (even after closing the above window):
    The process cannot access the file because it is being used by another process.
    So I killed everything that said "Adobe" in the task manager and this time, the command succeeded.
    Fortunately, the current apps seem to still work.  I can't seem to find the "Creative Cloud" app in the applications on my system, but I launched Photoshop CC, told it to look for updates, and got a list of the 5 prgorams that need updates in the Adobe Application manager:
    I will proceed with the updates, holding my breath.

  • When i try to download most of the creative cloud apps, it comes up with an error -2147024546. What does this mean?

    when i try to download most of the creative cloud apps, it comes up with an error -2147024546. What does this mean?

    Nfunchio13 that is fairly unique error.  Unexpected errors like this are typically the result of the firewall settings or security software interfering with the Adobe Creative applications from being downloaded.
    Nfunchio13 what type of networking environment is your computer utilizing?  You can find guidance on how to resolve download errors at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • Can I install the creative cloud on multiple machines but not use it or pay until activate it

    I would like to install the Creative Cloud software on several machines now but not use it or pay for it on all the machines until the person using that machines needs it then they can pay to activate it.  Is it okay to have the software installed on lots of machines but not activated?

    Hi There,
    If the software is installed on the machine and it is not activated, you would not be able to use it once the trial is expired after 30 days.
    Whenever, you wish to use it, you can buy it and can start using it.
    Thanks,
    Atul Saini

  • I am a long-term user of Lightroom as a standalone product with a perpetual licence. As a retired person on limited income, it is very disappointing to me that Adobe have introduced the 'Creative Cloud' (CC) subscription service in order for me to be able

    I am a long-term user of Lightroom as a standalone product with a perpetual licence. As a retired person on limited income, it is very disappointing to me that Adobe have introduced the 'Creative Cloud' (CC) subscription service in order for me to be able to continue upgrading this excellent product. It will be for me too expensive at the minimum cost of £9 per month. The additional services that CC brings are personally of no relevance or usefulness. Adobe should be prepared to support existing users who are, like myself, non commercial, amateur photographers by giving them the simple opportunity to upgrade to Lightroom 6 as a standalone, perpetual licence product. As a member of a camera club I know my co-members who use Lightroom are equally disappointed by this move to a subscription-only service.

    john beardsworth wrote:
    John Waller wrote:
    However, Adobe will soon introduce Cloud only features into Lightroom CC for which LR6 (perpetual license) owners will have to wait until LR7 (paid upgrade).
    That is possible, John, but it is only speculation on your part. Might, not will.
    kwdaves wrote:
    There is a "Lightroom 6" upgrade available for US $79 if you have a valid license for any of the earlier versions. From what I can tell, the only difference between Lightroom 6 Full, Lightroom 6 Upgrade and LightroomCC is in the license. The download file is the same.
    Other differences - with CC you get LrMobile/LrWeb and they throw in a free copy of Photoshop too.
    Yes, but when I bought my standalone license and clicked on the "Download" button it took me to the LightroomCC page. The downloaded file is named Lightroom 6, but in the CC app the installed program is LightroomCC (2015).

  • Mac: With my user profile, it is not possible for me to announce me to the Creative Cloud, with a different user profile, it goes without problems.

    With my user profile, it is not possible for me to announce me to the Creative Cloud, with a different user profile, it goes without problems. Creative Cloud Desktop has been uninstalled and reinstalled. There is no error message.

    john beardsworth wrote:
    John Waller wrote:
    However, Adobe will soon introduce Cloud only features into Lightroom CC for which LR6 (perpetual license) owners will have to wait until LR7 (paid upgrade).
    That is possible, John, but it is only speculation on your part. Might, not will.
    kwdaves wrote:
    There is a "Lightroom 6" upgrade available for US $79 if you have a valid license for any of the earlier versions. From what I can tell, the only difference between Lightroom 6 Full, Lightroom 6 Upgrade and LightroomCC is in the license. The download file is the same.
    Other differences - with CC you get LrMobile/LrWeb and they throw in a free copy of Photoshop too.
    Yes, but when I bought my standalone license and clicked on the "Download" button it took me to the LightroomCC page. The downloaded file is named Lightroom 6, but in the CC app the installed program is LightroomCC (2015).

  • Can i install creative cloud in both mac and PC? up to how many computers can i install the creative cloud?

    Hiya, i am new to the latest version of creative cloud. Wonder if i can install creative cloud in both mac and PC? And up to how many computers can i install the creative cloud? If I am going to graduate in a few months time, can I still use student discount to purchase the one year package and pay it off in one go? Thanks! !

    Sure , you can install on both Mac as well as PC .
    Max activation allowed = 2 computers.
    Student discounted price will be valid for one year.
    Later you can purchase with different Adobe ID , with valid proof of eligibility .
    Once you had purchased yearly prepaid subscription , it will not expire for another one whole year , whether you are still student or finished graduation. It will expire after year.

  • I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no l

    I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no luck.

    This has nothing to do with your pictures. As long as LR works, nothing happens. The CC app merely has lost an entry in the installer database. Would a reinstall fix it? Sure. Is it necessary? Not really (until the next version or update). So unless you have too much time to spend or something isn't working, I'm sure you can find more interesting things to do with your tiem. Otherwise use the cleaner tool and get to it:
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Mylenium

  • Wow, why does Creative Cloud suck so bad?   Why are there no FAQs in the Creative Cloud FAQ?

    I am new to Creative Cloud.   I found some PSD event poster templates on line and I would like to be able to download some of these templates to create event posters.   I have modest goals.  
    1) I found a link on the Adobe site for $9.99 monthly fee for photoshop + lightroom.   ok, seems reasonable to spend $10 for a month to see how it goes, I think
    2)  Once I get my CC account set up, there is no upgrade option or the $10 / month deal... only options are more expensive than $10 / month... but I can try it free for some time... ok I'll do that.  Hopefully, I will be able to do what I want to do with the free services?  
    3)  Install create cloud app on my computer
    4)  click on install photoshop...   after 20 minutes only 3% downloaded.   darn!   Looks like I am not going to be creating any flyers tonight!
    5)   Is there something wrong?   Maybe I have done something stupid (I mean besides signing up for CC)... lemme check the Creative Cloud FAQ.   Oh!   There are no questions in the Creative Cloud FAQ.   Excellent...
    It takes a special kind of talent to transform a potential customer who knows nothing about a product and turn that customer into a hater in one evening.
    I just want to say congrats!

    That's the page from which I started this troubled journey.  I clicked on "purchase"  and since I didn't have an account yet, it took me off to some other page to create an account, verify my email and all of that and then finally to a blank page... seemed like there was some delay from the time I created the account until the account became useable.   In the meantime I was continuously directed to a blank page every time I tried to log in.   After some time I was able to look at upgrade options, but the $10 offer was not one of my options.   Now, if I go back to the original page which had the $10 option and click on purchase, it seems like it is giving me the option to purchase.   The whole process seems very poorly designed and poorly executed.   Does the software work any better?
    In any case, what I am looking to do is download some of the cheap or low cost event poster templates on the internet and edit them to create my own event posters.    I am not sure which Adobe application I need to do this.
    Here is an example of the template
    thanks,
    David

  • Nothing will download off the creative cloud app (Photoshop, Illustrator, etc...)

    Hey.
    I'm trying to download Photoshop and Illustrator from the creative cloud app. I can't seem  to get either of them to download after purchasing the monthly student package. Photoshop seems to download fine until it stops at either 42/51/52% and will never finish downloading. Illustrator never even begins the download process and just sits at waiting. I'm running Windows 8.1 and have never had this problem with any other program. As for troubleshooting it I'm not sure what I could do so I simply deleted all creative cloud data off my computer and tried again from scratch, no use. Also did a system update and restart, again to no avail.
    Please advise,
    Jesse.

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -try some steps such as changing browsers and turning off your firewall
    -also flush your browser cache so you are starting with a fresh browser
    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
    http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I bought today the adobe complete subscription, but i can't download in the creative cloud.

    Hey Guys.
    I have a problem with my creative cloud. I bought it today. i tested after effects cc (2014). And when i'm going in the creative cloud there's always that my 30 days of free using is expired and i have to buy it. I can't understood this, cause i bought it and i received an e-mail that they received my money. Sorry for my horrible english. I hope someone of you can help me soon. By the way, i'm an Mac User..What else
    Thank you!
    Kind regards,
    Claudio

    Snuzzrebell I reviewed your account and your first and only activation request was performed this morning.   I also have verified your membership is valid.  Are the applications still opening in trial mode or have not been able to install any of the Adobe applications included with your membership?
    For information on how to install the Adobe Creative applications included with your membership please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • Can the Creative Cloud Mac app stop requiring dedicated graphics?

    I use Creative Cloud on my MacBookPro6,2, which has the ability to switch between dedicated (GeForce GT 330M) and integrated graphics as needed. Using the gfxCardStatus app, I can see whether the dedicated card is in use, and by which apps/processes. This is very useful when operating away from AC power, because I can see "Transmit is triggering the dedicated graphics card even though I'm not doing anything on FTP right now; I'll quit Transmit". I'm also running OS X 10.9 Mavericks, which gives me the "Apps Using Significant Energy" list in my battery menu.
    I've noticed that the Creative Cloud menubar app – as in the app that puts an icon in my menubar and lets me see my installed apps, install new ones, see available CC fonts, etc. – always requires the dedicated graphics card, even when only the icon is visible (aka I haven't actually clicked the icon to reveal the popup app yet). For probably this very reason (triggering the dedicated card), CC is nearly constantly in my Apps Using Significant Energy list.
    Again, I'm referring to the CC menubar/management app, not an actual CC app like Photoshop or Illustrator.
    Ideally the CC app wouldn't use anything that triggered the dedicated graphics, since it's just a management app/utility. But if people wants their eye candy, and that eye candy triggers the dedicated card, so be it. But at least it should notify the OS when the app is not visible, because just an icon in the menubar shouldn't require the dedicated card to be active.
    Please consider the impact that an always-on app like the CC menubar app has on our still-limited laptop resources!
    Cheers.

    Same problem here, and it makes me HATE Creative Cloud sometimes. Battery drains more than twice as fast, and often I don't notice it until I see the battery icon turn red. Please Adobe, FIX THIS! It's completely stupid for this minimal app to trigger the dedicated graphics card.

  • Error A12E1 when I try to update the Creative Cloud desktop

    I get an Error code: A12E1 when I try to update the Creative Cloud desktop on my Mac, OS 10.7.5. I tried creating a different user account but that made no difference. I uninstalled the Creative Cloud desktop app and downloaded a new one from the CC website. Same problem with an Error code: A12E6.
    So how do we fix this?

    Dear Mr. Wright,
    I’ve encountered this A12E1 error EVERY time an update to CC Desktop has been required — that’s (5) times since August 2013. I  contacted TS chat the first (4) times and each time I listened to them tell me that this was the LAST TIME I’d encounter this error. Each time, they put me through exactly the same process, delete exactly the same processes and folders, uninstall the CC application and reinstall it. This time, I skipped the tech support chat and did it myself:  who needs to be lied to over and over again?
    If you’re not going to eliminate this A12E1 error, at least put something together to automate the process, please?
    The instructions for #3, reinstalling the CC desktop application (post #23 above) are inaccurate, at least for OS 10.7.5. Tip: the Mac has more than one OS in use, as does Windows.
    P.S. I deeply resent being ignominiously FORCED to use CC apps with the worst GUIs ever (are your code gurus completely ignorant of the concepts of CLARITY and LEGIBILITY?), being FORCED to reconfigure (6) or (8) “upgraded” applications every few months because Adobe won’t support the previous version(s) for more than five minutes, being FORCED to sift through hundreds of forum posts and dozens of INACCURATE  or non-existent so-called “support” pages (e.g., the link cited above) and being FORCED to watch hours of useless TV tutorials in order to find the one piece of information I need — EVERY TIME I need support — because Adobe is too lazy to write application- and version-specific manuals. You’ve backed us  into that infamous circle of hell between a rock and a hard place instead of providing us with the stable, seamless suite of creative tools we were promised.
    The bling and the glitz and the self-promotional “look at our wonderful new toys” videos just don’t fill the void, Adobe.
    Unless you work for a company big enough to afford one of your outrageously expensive tech support plans, you’re out here fending for yourself on forums that never seem to get looked at by an Adobe employee. I spend more time solving Adobe-related problems than I do producing billable work.  I’ve been a loyal, dues-paying, license-respecting Adobe customer since 1991; every year I paid the upgrade fees and was content to do so until Creative Suite offered the same upgrade deal to people with (1) outdated version of Photoshop that they offered to someone who’d paid the upgrades on (5) to (8) Adobe applications for (15) years. So much for loyalty and playing by the rules.
    If you really want to help me, please find out why the Typekit support people haven’t answered the e-mail I sent them (2) days ago. And if Typekit won’t work with Dreamweaver CS6, then they ought to come out and say that instead of sending you to help pages that tell you how to use it with Dreamweaver CC. Thanks.

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