My software update shows that no update is available for my machine. It shows that it is running Snow Leopard 10.5.8, downloads for the 10.6.8 update will not open. I am trying to get the mac store app so I can upgrade to Lion.
I have not been successful in obtaining the latest version of Snow Leopard so I have the Mac Store app. My computer shows that there are no updates available even though it only shows it running version 10..5.8. I would like to upgrade to Lion. When I download the .dmg updates from the web, they try unsuccessfully to open in Itunes or Quicktime. I can not get them to run. What is my next step?
As noted, in order to update from OS X 10.5.x to OS X 10.6.x you will need to acquire the retail package for OS X 10.6; that initial jump can not be done via download.
The current shipping retail version for OS X 10.6 is 10.6.3. Once you have installed that you can update it to OS X 10.6.8 via the Combo Update - running Software UPdate should be able to fetch that for you. You can also download it directly -
Mac OS X 10.6.8 Update Combo v1.1
Once you have installed that you can download and install the update for OS X 10.7 (Lion).
Similar Messages
-
Started a Itunes software update this morning which didn't work. Now Itunes will not open at all. I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."
There are a couple of options that I know of to fix the issue.
One is listed in this thread - https://discussions.apple.com/message/24606478#24606478 - and involves uninstalling iTunes and related components and then re-installing iTunes. You will need to read the instructions in the thread to see the correct uninstall order.
Second option is use System Restore to set your system back to a date prior to the iTunes update. I did this before finding the thread mentioned above.
Not sure exactly what the problem is but I know, after a search, that MSVCR80.dll was indeed already installed on my computer.
Message was edited by: karivers -
I recently had my account expire, and need to utilize the trial to finish a project. Even though my account says 'free trial' the applications will not open. How do I get the APP to recognize that I'm in trial and not expired?
I had a year long CC membership that expired at the beginning of the October.
After realizing that, I attempted to start a free trial of photoshop to work on a project. My Adobe account states that i'm on a trial, but my (Mac) dashboard CC app won't allow me to start the program. I have reinstalled both Creative Cloud and Photoshop CC but still get this message. -
My itunes will not open at all - I repeatedly get the message"itunes library is corrupted...not installed correctly...please reinstall itunes" I have tried opening all my itunes folders but nothing will even open.
Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now? -
I've tried uninstalling and reinstalling firefox. I have a pc and use Windows Vista. Please help! Thanks!
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
See also:
*http://kb.mozillazine.org/Browser_will_not_start_up -
Ive recently updated my mac to OS X 10.10 and now my CS5 illustrator and photoshop will not open... I uploaded the most recent Java and they still won't open. Please help
Mac,
Nothing shows up here?
https://www.adobe.com/account/my-products-services.html#
With CS5 you must have registered, hopefully under your present Adobe ID.
I am afraid the chat and phone support are off until the beginning of January.
Serial number and activation support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service1.html
Adobe ID and registration support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-c1.html
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html -
The icon is there but will not open at all.
Hello<!-- XXX you may wish to edit this greeting, and other parts of the response so that it is personalised to the question asked.-->,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from [https://www.mozilla.org mozilla.org] (or choose the download for your operating system and language from [https://www.mozilla.org/firefox/all/ this page]) and save the setup file to your computer.
#After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
<b>WARNING:</b> Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be easily recovered unless they have been backed up to an external device!</u> See [[Back up and restore information in Firefox profiles]]. <!-- Starting in Firefox 31, the Firefox uninstaller no longer lets you remove user profile data.Ref: Bug 432017 and https://support.mozilla.org/kb/uninstall-firefox-from-your-computer/discuss/5279 [Fx31] Windows uninstaller will no longer offer the option to remove personal data -->
Please report back to say if this helped you!
Thank you. -
Just transferred data to iMac from working Mac Pro that is using Parallels and Windows 7 and the Biblesoft 5 and it will not open on the iMac the only change is the new Maverick OS from the macpro Lion OS. Any ideas?
<Personal Information Edited by Host>Setup Assistant and Migration Assistant do not restore MS Windows, it only does the OS X partition. All of your Windows stuff must be backed up and restore using a MS Windows application. If no one on this forum is able to answer your question then I'd repost it on a Parallels forum to see how other Windows users approach this.
-
The System Preference:Desktop&Screensaver will not open. I get a rotating circle that never stop rotating. I have to do a Force Stop.
Quit System Preferences if it's running. In the Finder, hold down the option key and select
Go ▹ Library
from the menu bar. From the Library folder, delete the following item, if it exists:
Caches/com.apple.systempreferences
and move the following item to the Desktop:
Preferences/com.apple.desktop.plist
Launch System Preferences and test. If you still have the issue, put the item on the Desktop back where it came from and post again. Otherwise, delete the item. -
I choose Adobe Reader XI to open a GPX file. It will not open it how do I get past the screen that says it will not open it to choose something else?
http://windows.microsoft.com/en-us/windows/change-file-open-program#1TC=windows-7
or
http://windows.microsoft.com/en-us/windows/change-default-programs#1TC=windows-7 -
A file I worked on yesterday now will not open. It says it needs the newest version. I am on 4.3 which I upgraded just the other day. OS is 10.9.4 Everything was fine yesterday.
You have 2 versions of Pages on your Mac and are alternately opening the wrong one.
Pages 5 is in your Applications folder.
Pages '09 is in your Applications/iWork folder.
Pages '09 can not open Pages 5, iOS 7 Pages, Pages for iCloud beta or iCloud files.
Pages 5 only runs on Mavericks and can not open Pages '08 or earlier files at all and alters/damages Pages '09 files, which once saved can not be opened by anything other than Pages 5.
Pages 5 files are in an odd compressed bundle, impossible to parse, which won't transfer via non-Apple servers. DropBox may have patched theirs, I haven't checked lately.
All Pages files, no matter what version or compatibility, have the same file extension: .pages.
Apple has removed over 110 features from Pages and many of the rest are buggy. They have confused their users and apparently themselves with the installations, upgrades and cross-transfers of files. Effectively Pages 5 files are only compatible with themselves in a very narrow range of hardware and software.
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&mforum=iworktipsn trick
Peter -
Organizer will not open after I tried backing up photos on an external hard drive on Mac. Editor opens, but will not launch Organizer. Have tried clearing the catalogs, but nothing works. This was first reported 10 days ago. Had to be out of the country for a week - without photoshop working-- and now I'm back with the same problem. Can someone please help, or do I dump this and try to get some help just reloading the program?
jnrmendonca
It had 4 years of photos and videos on it.
To what did your camera record those photos and videos - camera's internal memory, inserted memory card, other?
Any remote chance that the latter may still exist for you to use to download the camera files to your new external hard drive?
ATR -
I just created a new profile/user on my MacBook Pro. My pointer/mouse on my trackpad. It works fine in my older user profile, but when I go to the new profile my mac will not respond to clicks. The Mouse moves but will not click. Already tried restarting and the pram zap. The problem starts when I log out of my main profile. I get to the login screen and my laptop stops responding to clicks. When I manage to make my way back to my main profile the mouse works perfectly. Should I just delete the new profile and try again?
If the modem is also a router, either use the modem in bridge and run pppoe client on the TC.. that is assuming ADSL or similar eg vdsl. If it is cable service.. and the modem is a router, then bridge the TC.. go to internet page and select connect by ethernet and below that set connection sharing to bridge.
Please tell us more about the modem if the above gives you issues. -
My iphoto will not open correctly. All I get is the little wheel going around and around. What do I need to do to fix this? I would like to be able to see my photos again.
There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have. -
My aperture library will not open after restoring my whole computer after a kernal panic. I can not get the Aperture troubleshooting menu to open...any help?
Leonie,
Fisrt let me thank you for your reply and assistance! So here is the problem with so more detail...I was not sure I was going to get any replies ; )
I restored from a time machine back up.
History of Failure:
I was trying to launch Aperture when the kernal panic occured. My computer had been closed, and asleep and the battery was dead. I plugged in charger and it was restoring/waking up after being asleep/shutting down from dead battery. I launched Aperture from the dock and as soon as it opened the kernal panic occured. After that the computer would not turn on. It would try to boot then it would shut off. I even tried to safe boot to no avail. I went to the Apple store and they told me that the only thing I could do was restore whole computer from back up. So thats what I did.
Since then my previous aperture library: "2011" will not open. I have created a new aperture library "2012", and it runs fine. I have added new photos for about the past month...no problems.
When I launch aperture with 2012 library then try to switch libraries, I get the following prompt: "The selected library is from an older version of Aperture and requires a relaunch to switch." I choose "Relaunch" and I get the following warning prompt: "There was an error opening the database for the library “~/Pictures/Aperture Library 20111.aplibrary”." The only option is "Quit"
Both libraries are version 3.2.3
Computer stats: 3.06 GHz Core 2 Duo, 8 GB 1067 MHz DDR3 RAM, OS X 10.6.8
I have tried to launch aperture troubleshooting by holding option+command from both the aperture icon and from the library file, neither will launch the troubleshooting feature.
I am ok with computers, but not a whiz (mechanical engineer)...to me it seems as though there is a corrupt path or file or some sort of "check" that is failing, becuase the failure occurs so fast after trying to launch aperture. Maybe that doesn't make any sense but just a thought.
I hope that you may be able to provide some insight. Thank you again for you time and I hope that you have a nice day!
Mike
Maybe you are looking for
-
I need help to update my email and also to sinc my computer, iphone and ipad together so when I delete my emails they will all disappear together. I got the iphone and ipad to work but cant seem to get the computer to work.
-
Home Hub 3-- Re-activating BTWIFI and BTFON signal...
I have a Home Hub 3 and some days ago I had to do a factory reset on it. After that I had lost the BTWIFI and BTWIFI-with FON hotspot signals from the hub. When I logged in to the hub it said “You aren't currently part of the BT FON WiFi Community”.
-
I am trying to create the 'pleasantville' effect on some of my footage, yet I am experiencing problems trying to do it. The actual thing I am trying to isolate is a bird, and the varied colours of it make it difficult in the first place to take out a
-
I have a .mov file that I've created in LiveType. I want to turn it into a GIF file for a banner ad. What do I use to do that? I thought it was QuickTime, but if it is, I haven't found the option yet that let's me save it as a GIF.
-
Allignment won't stay - -keeps changing on D 2545
Hi, I have a problem with blurred printing and have re-aligned my printer numerous times but when I go back to it the alignment has changed. When I do a test printout, the test prints out fine. I have re-installed twice now and that didn't help. I cl