My sound button cant function even the sound also not sound but when i received call, it do ring..just when i try to play utube or play music it will never have sound...please help me. now i'm using ios7. It just recently happened.

Hi hayscart,
This article contains steps to try when you are having trouble with the iPhone's speaker:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Cheers,
- Ari

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HT4061 my iphones lock button is broken, and the screen is not cracked but all the settings are set off to the side and i cant type ion my passcode to get into the phone and i cant get into the phone to reset it

I have the iphone 5
my lock button is broken
my screen is off set and i cannot type in my password to get into the phone and reset the phone
how or what do i have to do to fix this?
and im at work so i cant get the serial number to you

my lock button is broken
If your lock button is broken, the only solution is to get the phone replaced or repaired. There is no way to reset the phone without a functioning lock button.
and im at work so i cant get the serial number to you
This is a user to user tech support form, not Apple support. The S/N wouldn't provide any solution regardless.

My 4s - 'Died' today - screen black, wont turn on/off. Battery is full. Tried restore advice - nothing. When I call it, 4s does nothing but phone I'm calling it from rings doesn't go to v/mail. Can't locate on 'find iphone' or itunes Plse HELP!

Phone blank, no signs of life! It's fully charged, I haven't dropped or split anything over it. I cant turn it on/off anything! Tried all the restore advice on 'support' - nothing. Tried find my iphone - apparently it's off line? Itunes doesn't pick it up either. If I call it nothing happends but the phone I'm calling from rings, doesn't go to v/mail. Please has anyone got any suggestions - I'd really appreciate it. x

Take it to the Apple Store and ask them to check it out

The sound on my ipad 3 suddenly stopped working i dont know why i tried the last two days to fix it and also restored it and the sound never came back, please help.....

the sound on my ipad 3 suddenly stopped working i dont know why i tried the last two days to fix it and also restored it and the sound never came back, please help.....

Do you get sound on any apps e.g. Music and Videos but not others ? If you do then have you got notifications muted ? Only notifications (including games) get muted, so the Music and Videos apps, and headphones, still get sound.
Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085

My Bluetooth has disappeared and I have tried just about everything on the internet. When I click on Bluetooth file exchange it says hardware not found. I tried resetting everything as well nothing is working for me please help because now my facetim

My Bluetooth has disappeared and I have tried just about everything on the internet. When I click on Bluetooth file exchange it says hardware not found. I tried resetting everything as well nothing is working for me please help because now my facetime doesn’t work neither does photo booth and now I cannot text people off my laptop unless they have iMessage.

If you followed the instructions in the support article exactly (leaving the machine off for two minutes), then it has a hardware fault. Take it to an Apple Store or other authorized service provider for repair.

I know this is old now but since the update i can't get into icloud on my phone it keeps asking me to check t & c's and now no emails. Can't connect to server. I have 4S please help :-(

I know this is old now but since the update i can't get into icloud on my phone it keeps asking me to check t & c's and now no emails. Can't connect to server. I have 4S please help :-(

Hi Kellyssi,
Thanks for visiting Apple Support Communities.
If you're being asked repeatedly to check terms and conditions, try restarting and then resetting your iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
All the best,
Jeremy

I have the same problem in my iphone. i can receive call and talk and listen too otherwise no sound at all like ringer tone , on-off click soung , video-music soung , game sound.

i have the same problem in my iphone. i can receive call and talk and listen too otherwise no sound at all like ringer tone , on-off click soung , video-music song , game sound.
i have tried to clean the audio jack too but result is the same. Can any body help me please.

No external sound or not sound at all - external or when using the earbuds?
Standard troubleshooting steps in order are; power the iPhone off and on, Reset by pressing and holding the Home key and Sleep/Wake or On/Off key simultaneously until you see the Apple logo and then release - ignoring the slide to turn off prompt when doing so, Restore.
i had it once before, restored the iPhone and it was solved, but i don't want to restore my iPhone every day.
Does this happen every day? If not, when was the last time this happened?
If you have sound when using the earbuds, another thing to try is insert the earbuds and start playing a song - making sure the sound can be heard with the earbuds. Without pausing the song, remove the earbuds.
If no sound is available with the speaker and a the troubleshooting steps do not resolve it or one of the steps does resolve it but the same occurs again, time to give AppleCare a call (800) 694-7466 or make an appointment at an Apple Store if there is one nearby.

TS3920 I have a problem after I lock my iphone or it is automatically locked , the time doesn't update. It just freezes at the last time of locking. Please help , it is iphone 5 running iOS7.1

I have a problem after I lock my iphone or it is automatically locked , the time doesn't update. It just freezes at the last time of locking. Please help , it is iphone 5 running iOS7.1
I check with my service provider as well as I synchronized with iTunes , changed time manually with the right time zone. Unfortunately the problem keeps showing

Hi Courcoul
Thanks for stepping by
To tell the truth I forgot to mention that I already did what you said, even more I tried all "reset" options including:
Reset all settings
Erase All content and settings
Reset Network settings
Etc
Even
Reset location and Privacy
It keeps showing the problem

Please help! We got a used Mac Mini and we don't have the former owner's password, so we can't install anything like flash player. Does anyone know how to get around this?

Please help! We got a used Mac Mini and we don't have the former owner's password, so we can't install anything like flash player. Does anyone know how to get around this? I don't know how to wipe the hard drive, and the support online doesn't seem to work.

As posted previously:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
If installing Leopard the process is similar in some respects. If you wish to begin anew then after selecting the target disk click on the Options button and select the Erase and Install option then click on the OK button. To install over an existing system do the following:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

Trying to use headphones to watch a show online... sound still comes out of the internal speakers, not through my headphones.. i used help, said to go to sound preferences and choose headphones from the output pane, but it doesn't list headphones

trying to use headphones to watch a show online... sound still comes out of the internal speakers, not through my headphones.. i used help, said to go to sound preferences and choose headphones from the output pane, but it doesn't list headphones

trying to do this on a macbook pro...please help

I lost my iphone 4 contacts even i dont have backup please help me.

i lost my iphone 4 contacts even i dont have backup please help me.

think you're in the wrong forum
this is appletv

HT1218 My airport utility no longer works, but I have just changed my router. Is there something I need to do ? The orange light shows up on my airport, rather than the green one it should have. Please help !!!

My airport utility no longer works, but I have just changed my router. Is there something I need to do ? The orange light shows up on my airport, rather than the green one it should have. Please help !!!

**** little info about your equipment.
If you just replaced the router with an Airport Extreme or Express:
disconnect the modem from power, disconnect the new router from power, connect the modem to power and wait till it os fully started up, then connect the new router to power. After a while the amber light will turn to flashing, then after a while it will turn to green. Then with AirportUtility (in Aplications/Utilities) it should be configured with the password.

I made a keynote then saved it to a flash drive. When I tried to open the keynote on another computer using the flash drive t says, "keynote quit unexpectedly". I have tried multiple times but it never worked. Please help, thanks

I made a keynote then saved it to a flash drive. When I tried to open the keynote on another computer using the flash drive t says, "keynote quit unexpectedly". I have tried multiple times but it never worked. Please help, thanks.

Yes, the Old Master file has a folder for each year where I find all photos from that specific year. I am attaching a screen shot of the file.
In the meantime i have managed to download all photos (it did not download any video files though in mpg, avi, 3gp, m4v,mp4 and mov format) to a new iphoto library. Unfortunately the photos are quite mixed and often doubled up. I ma considering to purchase iphoto library which checks all duplicates in iphoto. this will save me a lot of time. What do you think?

The URL address line box, google earch box have disappeared, please help!

The URL address box and the Google search engine box normally at the top of the page have disappeared. Also the back/frorad buttons have disappeared - please help!

Hi,
Please try going to '''View''' (or '''Alt''' + '''V''') > '''Toolbars''' and enable (tick) '''Navigation Toolbar'''. Alternatively right-click on the '''+''' on the right side of the last tab or the empty space after and choose '''Navigation Toolbar'''.
Useful links:
[https://support.mozilla.com/en-US/kb/Options%20window All about Tools > Options]
[http://kb.mozillazine.org/About:config Going beyond Tools > Options - about:config]
[http://kb.mozillazine.org/About:config_entries about:config Entries]
[https://addons.mozilla.org/en-US/firefox/addon/whats-that-preference/ What's That Preference? add-on] - Quickly decode about:config entries - After installation, go inside about:config, right-click any preference, enable (tick) MozillaZine Results to Panel and again right-click a pref and choose MozillaZine Reference to begin with.
[https://support.mozilla.com/en-US/kb/Keyboard%20shortcuts Keyboard Shortcuts]
[http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files]
[https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions/Add-ons]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]

IMovie 11 will not play any of the projects I have created over the past several months. It will play iMovie events. Anyone else having this problem? Please help - Thanks

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Thanks for the suggestion...
I just got back from the Apple Store for the second visit with the Mac Genius to try to resolve the problem.
First visit we trashed the iMovie 11 application and reinstalled iMovie and ran a software update. Upon relaunching we were pleased that all projects and events ran perfectly from both the HD and the Drobo.
After lugging my 27" iMac back home and restarting it the same problem appeared. I returned to the Apple store for a second visit. This time I left the iMac at the store overnight. The apple service guys were able to duplicate the problem and wiped my hard drive. There appears to be a bug with iMovie 11 (not confirmed) and an elevated report was submitted to Apple engineers.
I am leaving my "old" projects and events on the external drive unless I need to import them. I am not going to restore from back up and will use a "clean" version of iMovie11. No guarantees the problem won't come back. This issue consumed a TON of my time.... hopefully Apple can fix iMove11.

My sound button cant function even the sound also not sound but when i received call, it do ring..just when i try to play utube or play music it will never have sound...please help me. now i'm using ios7. It just recently happened.

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