My subscription supose to renew today but it didnt

I want my subscription to renew i already pay for it before the the previous one finish else i want a refund i hate this custmer service no direct line for help

If you've used up all the minutes in a subscription you will have to wait until the billing month is up until the minutes are renewed.  Subscriptions are pre-authorized recurring payments that bill 3 days in advance.  So if your current subscription billed you it does not mean you will get your minutes on that day.  Attempting to buy the same subscription will not speed up the process.  If you want to cancel a renewal or recently purchased subscription you can follow the guidance in this Skype FAQ and links in order to put in a request for a refund.
https://support.skype.com/en/faq/FA12149

Similar Messages

  • Your subscription expires soon - renew today...

    Why am I getting this email?
    Everything is set to auto-renew.  My Skype-In number renews in September.
    Previous posts suggest these messages were in error?

    I got the 3 day notice too: "Just to let you know that your existing subscription will expire in 3 days. We hope you’ve enjoyed staying in touch with friends and family using your Skype subscription." On my account it says "Your subscription was cancelled. It will expire on September 6, 2015." But Skype still works and I didn't cancel anything. This is confusing and has frustrated me for a couple days now. Does anyone know whats going on?

  • Re: Subscription has not renewed

    I paid for my subscription 3 days a go and it's supposed to renew today but I still cannot make any calls. My Skype account is inspire.travels and the subscription is 120 min to sri lanka. I am very disappointed in the service by Skype.

    Hello,
    Subscription minutes are reset based on date and time, there is still time left before minutes are reset
    Your minutes will be reset around 12:52GMT
    http://wwp.greenwichmeantime.com/
    Otherwise if purchase time is not counted then customers who travel could lose hours on their subscription.
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • I am on auto-renew, set to charge today but it is asking me to license to use?

    I have had adobe for several months now on auto-renew but now it is asking me to license to use on the same computer.  I checked the account and it is set to renew today.  Any ideas?

    Hi lesliejbn,
    I've checked your account, and all is well there. Are you being asked to enter a serial number when you start Acrobat? As you have a subscription, no serial number is required. Are you logged in?
    Best,
    Sara

  • I need to get into contact with Adobe support on renewal of my CC subscription which does not work but I cannot find any PHONE number just the referral to this forum - help, what should I do?? Thanks!!

    I need to get into contact with Adobe support on renewal of my CC subscription which does not work but I cannot find any PHONE number just the referral to this forum - help, what should I do?? Thanks!!

    Use the web chat:
    Contact Customer Care
    Mylenium

  • Tried to launch Lr today but it said, " renew your membership to reactivate Develop module" ???? I already have a 1 year membership

    Tried to launch Lr today but it said, " renew your membership to reactivate Develop module" ???? I already have a 1 year membership

    The Photoshop LR CC is active but you have not yet activated it. The activation server shows it. Please log out & log back in of the CC desktop CC.
    The Complete CC purchased last year is active till 11th of July. In case after logging out & logging back in does not resolve the issue, please contact Customer support Contact Customer Care
    Regards
    Rajshree

  • Re: renew subscription, mins not renewed on time

    Hi, my subscription is supposed to be renewed today (18-02-2012), but this has not been done. Since I live in one time zone, and pay in another (using a foreign account), I am not sure when I can expect my subscription to be delivered. Please help. 
    Thanks

    Skype system works in GMT time, this means your subscription minutes will be reset every month on the 18th 18:30GMT
    Try to place another call in 5-10 minutes later.
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • My subscription is not renewing

    My subscription is not renewing. It says it will renew on 25th.but still nothing I'm not not being able to make calls. 
    Thanks. 

    MuradAbrar wrote:
    My subscription is not renewing. It says it will renew on 25th.but still nothing I'm not not being able to make calls. 
    Hello and welcome to the Skype Community.
    Subscriptions are renewed at midnight UTC/GMT on the renewal date.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • HT204088 i would like to cancel my monthly subscription with mlb at bat, but don't know how?

    I would like to cancel my monthly subscription with mlb at bat, but don't know how?

    Help here >  iTunes Store: Purchasing and managing auto-renewing subscriptions

  • Every month $10 is taken from my account to have photoshop on my computer, they also took it out this month, But when I try to log into photoshop on my computer it keeps saying go to account to renew membership, but I am already being charged every month.

    Every month $10 is taken from my account to have photoshop on my computer, they also took it out this month, But when I try to log into photoshop on my computer it keeps saying go to account to renew membership, but I am already being charged every month.

    Point your browser to http://www.adobe.com  Sign in there to your user id that has the subscription and use this link https://www.adobe.com/account/my-products-services.html.  Make sure your using the Account with the subscription it should show using that link...

  • Subscription dose not renew automatically

    I ordered a China 400 subscription on 12 Nov 2011 for three months, and the system says that my subscription would be renewed on 14 Dec 2011. However, today is already 15 DCE 2011, and I cannot use my subscription at all.

    Don't bother answering my question.  This whole website, subscription practice, inability to cancel anything... completely gross.  I just decided to never give you any money and I hope other people will too. 

  • My Subscription should be renewed on 19th of may

    My Subscription should be renewed on 19th of may. But still my old subscriuption is active (which has 0 mins left). Please help me to renew it asap.
    Order Number :[removed for privacy]

    Minutes are added to Plans at or about midnight UTC/GMT on the due date.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Hello. I was to  the annual renewal. But i want to cancel the membership. What do we do about it?

    Hello. I was to  the annual renewal. But i want to cancel the membership. What do we do about it?

    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • Hi, we have paid a subscription for the whole year but Adobe Forms is closing in June? Is there going to be a refund? Thanks

    Hi, we have paid a subscription for the whole year but Adobe Forms is closing in June? Is there going to be a refund? Thanks

    Hi evaz4914940,
    Please see this document for information about how Adobe will be handling billing for FormsCentral in light of today's announcement: How will billing work for my current FormsCentral subscription?
    Best,
    Sara

  • I installed OX S Lion today but now my safari quits every time I open it. Any ideas why and how I can resolve?

    I installed OX S Lion today but now my safari quits every time I open it. Any ideas why and how I can resolve?

    Yes done that several times. Went online with with my service provider, O2. Spoke to a "Guru" sent me an E-Mail with the settings so I could put them in manually incase the reset did'nt work.

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