My wife and sons iphone 5 and my other sons iPod shows up as offline on my phone but all the devices including my phone shows up on theirs. What's wrong?
As the title says, it used to work fine. Only yesterday when I tried to find my son I noticed that all devices was offline. When he came home I checked his phone and I could see all the devices on my account. The only thing I've downloaded was a app voltage mail do I could read a secure email sent from the hospital. I've tried restarting, resetting, turning location off and on. When I remove the device and restart find my phone all the devices are listed again.
The fact that the problem only occurs when iphones are texting you leads me to think that iMessage may be the culprit. The fact that it is only iphones using SPRINT however is weird. Try turning imessage off on both yours and your sons phones to see if the problem persists. If it does, it may be a carrier problem.
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I'm trying to get my itunes to go back to english but is coming up Russian on windows 7. I initally installed English version and about 6 months ago it came back Russian. It was English for over 2 yrs. I have use all the suggestion including unistall and reenstall of a new down load from apple.
I copied the iTunes file from the external drive and it's in both places. I thought all I would need is the iTunes program (which I downloaded to new computer) and my iTunes library file. There must be something else that's missing. My iTunes library looks the same on the new computer as it does when I open it on the external drive. If I click on an iTunes library song from my new computer, it will only play if I have the external drive plugged in.
My back-up drive is a mess. I have multiple copies of music, video, photo, and document files and I don't know how that happened. ={ Obviously, I don't know how to back up stuff properly and there are back-up files extending over a 6- to 8-year period. I think all I did was just drag and drop the main folders from the back-up drive to the same main folders on the C: drive. Also (and I'm kind of fuzzy on this) Windows used to automatically save music files in a folder within my document files (which makes no sense to me). As my Jewish friends would say, "Oy Vey!" -
I opened my account with itunes on my work computor, sometime later I purchased an ipad , and a iphone 4s and i successfully got them all to sync with icloud
so all my music i have bought and my photos ect goes to all devices , very happy.
Then i purchased an apple tv 2 , i have wifi installed and i have set up the apple tv with all the ID and passwords it asks for but it doesnt find my music collection on itunes. I have switched on the home sharing on all devices at home and at work but to no avail. please could someone tell me what i am doing or not doing I am a beginner at this stuff and would appreciate in laymans terms what i can do
ThankyouHome Sharing is designed to work on your local network not across the internet/cloud.
Stuff is accessed under the Computers column where your local iTunes library on a local computer would appear.
Home Sharing would share your iTunes content (i.e. stuff stored in itunes on the computer, not in the cloud) with AppleTV or an iPad etc on the SAME network.
AppleTV2 will not be able to see itunes content on the work computer over the internet. It's not designed to. if the work computer was on the home network it would.
iCloud is in it's infancy and is not a mature product - iTunes TV Show purchases appear on AppleTV, but currently music does not unless you are subscribed to iTunes Match. I find this rather odd to be honest, along with the inability to buy music on AppleTV2. Movies purchased in iTunes are not authorised for iCloud viewing currently either.
Maybe it has something to do with iTunes Match 'getting in the way' - i think they assume you'll use that whereas you really want to be able to access Purchased music from the cloud without subscribing to itunes Match which is overkill for some.
AC -
I have an iPhone in my name and my wife has an iPad in her name. We have just ordered an iMac and wondered which account we should use to get the best out of all the devices? Can we use both accounts in iCloud?
Yes you can. However, it is better to use one person's account most of the time for purchases in the Mac App Store and iTunes since you can share purchases, such as songs, among various devices using the SAME account. You Cannot share purchases among different accounts, though. So make one of your accounts the main "purchasing" account so you can share purchases.
Hope this helps -
I have iphone 4s , I'm not able to join any wifi, I have tried many things, resetting, trying different wifi and many others , but still not able to join any wifi , what shall I do?
Contact iTunes support. Nobody here can help with billing problems.
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my sons ipod shows the apple sign and then occasionaly a white screen appears and then goes back to the apple symbol.. He cant get it to turn on.. He has tried charging it.He also held down the sleep/wake button and the home button at the same time to reset it. we need help
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have 3 iphones, an ipod touch and an Ipad on the same itunes account. should I have a different account for each device? If so how do I get all my purchases, like music on all the devices?
You can sync as many devices as you want to the same iTunes account, there is no limit. You can have the same content on each device or different content, the choice is yours. iTunes will keep everything straight, by device, including separate backups. I'd suggest giving each device a unique name, to make things easier.
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I have 2 iphones, 1 personal and 1 business. I thought I was supposed to have 2 separate itunes accounts. I now have a work ipad and want to only have 1 itunes account that I can use for all 3 devices. How do I cancel 1 account or just combine the 2?
I want to be able to transfer my apps from my original itunes account that I have on my personal iphone 3 and work ipad 3 to my work iphone 4S ,as well as purchase more more apps for the work iphone with the original itunes account. Plus I need to sync all 3 of them with my work tower computer. I really appreciate you're trying to help me out.
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If my wife and I have two seperate itunes accounts can we both use home sharing at the same time on different computers to view each others librarys or is it one or the other only
You can share your libraries within the same household:
http://support.apple.com/kb/PH1455?viewlocale=en_US
And here:
http://support.apple.com/kb/PH1453?viewlocale=en_US -
Greetings: I have multiple iPads and iPhones. I want all to be able to be able to stream to our Apple TV. All of the docs I see say you must have the same Apple ID for all the devices, but we each have our own Apple ID. Is this just a doc short coming?
You can each have your own ID for your own iTunes accounts, but in order for a device to stream via AirPlay to the same Apple TV, everything must use the same homesharing ID. This is not the same as your iTunes account ID (although it can be for one of the devices)
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I did everything the article suggests. And for my macbook pro it works perfectly. But all the other devices (iphone 5, 4, Macbook Air) can't connect to the network. Anybody any idea's?
Try resetting your modem. Power it down. Wait a moment, then power it up again. While it resets, do not change what is connected to it.
In another, though unrelated article, Apple recommends the following:
If you have configured your Wi-Fi base stations in the past, it may be helpful to do a factory default reset of each Wi-Fi base station that will be part of the wireless extended network before you begin.
This step really ought not be considered optional for the configuration you propose. If the problem persists after resetting your modem, reset everything else too. -
I've had a Samsung network extender for over a year and it's been great. About a week ago, my iPhone 5 stopped connecting to it. I've never had problems with this. All the lights on the extender are blue, so it seems it's working fine. Any suggestions?
Oh no! Lets ensure that you are connected. Have you tried to reset the Network Extender? Are other devices able to connect to the Extender? Is your Internet service up and running?
Share details so that we can help!
Thank you,
LenaA_VZW
Follow us on Twitter @VZWSupport -
Please help! I wanted to install a more recent version on iphone. I have an ipone 3Gs. So wehn doing that my compuer synced all the photos on my computer (loads) and now I have no space leftr on my iphone. Also - all my muisc seems to have disappeared from my iphone and I cannot re sync it as I have no space left.
How can I unsyncalll the unwanted photos?Please read this article about how one goes about syncing mobile device with itunes.
http://support.apple.com/kb/HT1296
good luck! -
I deleted all the music on my iPhone, but all the album artwork still exist. How do I clear and add a fresh batch of music? Also my iTunes no longer recognizes my iPhone under the "devices" tab so I am unable to manually sync. I have disconnected it makes a beep sound when reconnected so I know my computer is finding the phone, the iPhone also appears on Explorer. Stupid question but I can't figure it out and wasting too much time. Thank you.
It has always been very basic to always maintain a backup copy of your computer for this very occasion. Use your backup copy of your computer to put everything on the new one.
If for some reason you have failed to backup, big mistake, then you can transfer itunes purchases from the iphone to the computer: File>Transfer Purchases
You may be able to buy a 3rd party program to get any other music off of the iphone ( not supported by Apple).
When you sync the iphone, it will erase the current content and replace with content form the new computer.
"Not happy with itunes right now, more then a bit of a joke"
Not itunes fault that you did not do the very basics and maintain a backup copy. -
My iPhone is having problems and I have to send it into Apple to get a fixed but in the mean while I need a phone. Could my old env touch act as a temporary replacement with the data plan? And if so how to I activate it with going to Verizon and once I get my IPhone back will I be able to activate it without going to the Verizon store?!? Thanks:)
Im sorry. Im on my ipad and i didnt read that.
Sorry again
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