NBN doesn't work with Office 365

Anyone else having problems with accessing Office 365 on the NBN? Trying to work out if it's specific to the NBN Fiber to the Basement trial we're on or a broader issue - and getting run in circles by Telstra. Spent hours on the phone today just getting passed to the next department! Here's the issue. NBN connection works fine - nice and fast, no problem. BUT we have regular problems where we can;t access outlook.office365.com (our hosted exchange via Office 365) - either through Outlook desktop or Ouytlook Web Access. Everything else still works at that time, just not email. We can even get to the SharePoint sites in the same O365 tenant - it just appears to be a problem with traffic getting blocked to the Exchange server, If we swich back to the old ADSL service - everything works (just much slower). If we take a laptop to another network (Optus / Telstra Cable or hot spotting via a mobile phone) - everything works. So quite specifically this is an issue with the NBN network. Either the NBN modem, or the network itself. We've tried switching the modem, didn't help. To be clear - it does work SOMETIMES, but here it worked mostly before with occassional problems, now it mostly FAILS and only occassionally works. It ALWAYS works on other networks so it is not a problem with the client devices, or the Office 365 accounts. It's not a problem with the switches or cabling in the office because it works on the old ADSL. The only thing it doesn;t work on is the NBN. We've tried the Google DNS servers (8.8.8.8 / 8.8.4.4) - didn't help. Anyone else experienced this? I'm thinking now it might be a configuration on the DSLAM in the basement? Or the Telstra Broadband Remote Access Server - but trying to find somoene in Telstra to actually discuss this with me and get some help is proving impossible. Thanks

I not a Telstra employee, but I have a tech background, but not in internet protocols. You may consider ringing. Microsoft possibly ??? who may ??? be using some access protocol that NBN will not access ???????? There are some extremely highly specialist and qualified technical IT folk in some specific forums, just for example, Whirlpool. who actually are employed in that area of IT. You may want to search if anyone else has experienced this. The more I think about this, the more I think Microsoft may be your best port of call ???

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I not a Telstra employee, but I have a tech background, but not in internet protocols. You may consider ringing. Microsoft possibly ??? who may ??? be using some access protocol that NBN will not access ???????? There are some extremely highly specialist and qualified technical IT folk in some specific forums, just for example, Whirlpool. who actually are employed in that area of IT. You may want to search if anyone else has experienced this. The more I think about this, the more I think Microsoft may be your best port of call ???

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Free 12 Months of Xbox LIVE Gold with Office 365

Starting July 18 and running through Sept. 28, when you purchase and activate Office 365 Home Premium you will get 12 months of Xbox LIVE Gold for free.
Here's how it works:
Buy Office 365 Home Premium.
After you receive your Office software, visit office.com/xbox and enter your Product Key before 10/31/13.
Sign in to your Microsoft account, or follow the link from the e-mail you receive, to retrieve your personal Xbox LIVE Gold code along with activation instructions for 12 months at Xbox LIVE.
Offer good for Office 365 Home Premium (1 year only) subscriptions purchased between 7/18/13 and 9/28/13. Limit 1. Must redeem by 10/31/13. See offer terms at www.office.com/xbox.
Matt|Senior Social Media Specialist | Best Buy® Corporate
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has a solution for this issue been posted. I am having the same issue, well in fact our whole company is experiencing this issue as the rollout of Office365 moves forward and everyone's productivity just stepped back in time. i spend hours
every week trying to figuire out a way around this saga.
My only solution I have discovered is to deliver all my email fromt he cloud back to my hard drive using a PST. I know their is an OST which resides on the hard drive but for some reason the OST that was created when we had the conventional Exchange
Server setup and managed inside our network worked perfectly.   But the OST under this Office365 setup seems to act like the old IMAP mess when you attempted to deliver hotmail to Outlook usign the Outlook Connector pluggin.
The connection to Hotmail worked perfectly but searches never worked and unreliable.
So I think before the Board approves that 80+ million dollar salary for new guy on top; they set aside some of those funds and start paying everyone for their time lost in productivity due to broken software.   In fact I think if the pay was
tied to these issues, and that balance dropped daily, these issues would rise to the top of the list and bring microsoft out of its current slump and make it the company it once was when Mr Gates was running the show and inspecting code himself when applications
were changed.
I noticed you mention Google Desktop for search... i have an old setup program from the days when it was available for download but have been unsuccesful getting it installed on a windows 7 desktop. I am curious how your using it and or made it work...
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