Need advice on arbitration or small claims court in illinois

I switched to Verizon in May of 2014 and it has been one mishandling after another. My story is long and filled with many Verizon employee mistakes and website errors (which I blame on incompetent upper management), but this blogpost will be concisely about the most urgent current issue, which is billing.
I have 2 cell phones and 1 tablet, the first two having had 2 ported numbers and the tablet having a newly assigned number. They are all supposed to belong to one account.
Through no fault of my own, I have been given * 3 * account numbers: 0688.........01, 0288.......01, and 0288.........02.
I have been paying off two of them because, as part of some of my original mishandlings during order and activation, I thought one bill was for the two cells and the other was for the tablet. In the meantime, I did not know that I was receiving the third bill, with mounting charges for --- well, for whatever, at this point, I don't even know anymore. So now I'm getting this third bill that's $300 and telling me I'm past due and I'm getting messages that are threatening to cut off my service.
Because all of my problems with Verizon have become a mess of confusion, I have only recently realized that the two bills I was paying were associated with two numbers that Verizon gave me that aren't even attached to a device... i.e. I've been paying bills on "limbo" numbers and not paying the bill for the proper account.
Every time I contact Verizon for assistance, they misguide me or offer a suggestion that not only does not solve my current problem but in fact creates new ones... today, customer service wouldn't even answer a phone call or an online chat. I've been reading many comments from this user site and hear a lot about how arbitration would not be my best option but I don't know if a judge will hear my case in Illinois if I don't do that step first...
Can anyone offer information to help me... I'd much rather go to court than arbitrate. It would be to prevent Verizon from shutting down my phone service for money they claim I owe them that I don't, to obligate them to honor promotions to which they are now claiming I am not entitled because they have no record of the transaction, and to possibly credit me on funds that I may have overpaid since all this mess started. A bonus would be to return all their phones to them and void my contract and just start from scratch with another company.

Arbitration is a fools effort. It is known that companies that pay the fees for arbitration win over 90% of the time. So go to the small claims court or local civil court and summon Verizon for any monies you believe are owed to you. However when you file you must submit copies of factual monies owed. Proof not word of mouth.
You also pay a fee which you can add to the filing as well as the lost wages per hour to go to court. The court clerk will assist you.
However you must send a certified return receipt letter of dispute to the address on your invoice. You must list everything you believe you over paid, you must show all payments as to what you believe is not actually owed but have been paid.
If you have the documentation you stand a great chance of winning your case.
Verizon will call and try and settle. Agree to noting until its in your hand (the money) and sign no waivers in advance since if they renege on the deal you will lose in court.
Good Luck

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Has anybody taken bt to a small claims court?

Line went down in the storm on the 27th oct cant tell you how many times I had to call them but it was every day from the 4th nov until the 12th and sometimes morethan once, everyday they said it would be fixed the next day and it wasn't, often they said they would call back and didn't. They got it working on the 13th but it has cracking on the line, told them it wasn't fixed properly and they made a appointment to come back out on the 16th no surprise they didn't turn up. Now they have been and say they cant find anything else wrong and will charge me £129. for coming out!! Oh and have offered me £25 for not being able to use the line and bb for 16 days! Unbelievable I've had so much hassle trying to get this sorted. They behave like this because they can the only way this level of service will improve is if it costs them can anybody advice if they have made a small claim against them and what info I will need to put together?
Cheers

Have you read this Customer service guarantee
there are details there on what you can claim for under a Residential Service.
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
Once you get a reply, if you click on their name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
They will respond either by phone or e-mail within 5-6 working days.
Please use the tracked e-mail, to reply, not via the forum. Thanks
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
When you submit the form, you will receive an enquiry number, so please keep a note of it
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Re: Sainsbury Offer - Small claims court

My BT infinity was installed in march and Ive contacted customer services twice to find out what is the hold up with my sainsburys gift card. Was assured it was sorted and on way to me at beginning of August. Still no sign.

Hi Eilish195,
I'm really sorry about that. Please use the 'contact the mods' link in my forum profile to send in your details and we'll be happy to help you get this sorted. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Apple and small claims court

i am very disapointed in apple atm, i have 2 macbook pros unable to open up there **** apps from safari to itunes all working fine before the update. fix it or i'll be takeing the matter further.

To Contact Apple: http://www.apple.com/contact/
In this Forum we are all just volunteers and fellow Apple-users.
Stefan

Need Advice on Where To Start

Hello there, I've been reading these forums for a while now and have been struggling to find a solid plan to fix my credit. I make good money 80k a year for over a year now and am 26 and not married. Solid job same company for almost 5 years too and was employed before that 2 years as well.   My TLs are : 1ST FINANCIAL BANK USA ( shows up twice on credit report however second one account number ends in 04 instead of 00, dispute? )$ 0 balance$4,792 When charged off paid in fullTransferred to another office AD ASTRA RECOVERY SERVICES$2,123 Balance - paying off $141 bi-weekly Not reporting monthly payment, says $0No account statusAsk to Pay to Delete at the end or something? Paying in full currently on bi-weekly payments ALLIANCE ONE T-mobile ( Sent me a letter offering to settle for a little over $500 )$929 BalanceCounter offer to Pay to Delete for 25% of $929 and work my way up from there? CAPITAL ONE BANK USA$0 balance was $750Status - Charge-offClosedPaid off April 2013 ( 2 + years ago ) Ask for removal? CHASE CARD$813 balanceCharge-off, ClosedAsk for Pay to Delete? CHASE CARD ( might be an error ) $749 balanceCharge-off, ClosedDispute for accurance then ask for Pay to Delete if accurate? CREDIT ONE BANK30 days late July 2014Ask for removal?Otherwise current, balance $25 out of $700  REAL TIME RESOLUTIONS$2026 balanceThis was a payday loan from Check-n-Go two years ago PORTFOLIO RECOVERY ASSOCIATES$0 balance was $1740Paid less than fullDate opened 2013 might be wrongAsk for delete?  FINEX CORP$1,496 balanceInpound debt from my car being towed years ago. Ask for Pay to Delete? INNOVCATIVE COLLECTIONS$0 balance was $124Silly debt that I paid for failing to return my modem box to time warner when moving. Ask to remove? I also have two small claims judgements against me:
Ace Cash Express for $2500 on 11/10/2014 Green River Industries for $315 on 04/29/2011 I need help prioritizing what to do if anyone can throw me some advice I would greatly appreciate it thank you so much !!

Just a few corrections here. SOGGIE wrote:Kazuiman4 wrote:
1ST FINANCIAL BANK USA ( shows up twice on credit report however second one account number ends in 04 instead of 00, dispute? )$ 0 balance$4,792 When charged off paid in fullTransferred to another officeSuggest sending Debt Validation DV does not apply to OC's. AD ASTRA RECOVERY SERVICES$2,123 Balance - paying off $141 bi-weekly Not reporting monthly payment, says $0No account statusAsk to Pay to Delete at the end or something? Paying in full currently on bi-weekly paymentsSuggest sending Debt Validation and PFD. Do you currently have a payment contract in place? DV would clearly be untimely and inappropriate - since debt is being paid, thats an obvious acknowlegdement of its validity. Ask about deletion after paid, if no-go, then GW after paid.
ALLIANCE ONE T-mobile ( Sent me a letter offering to settle for a little over $500 )$929 BalanceCounter offer to Pay to Delete for 25% of $929 and work my way up from there?Suggest sending Debt Validation and PFD CAPITAL ONE BANK USA$0 balance was $750Status - Charge-offClosedPaid off April 2013 ( 2 + years ago ) Ask for removal?Suggest GW/Request removal. Search MyFico Rebuilding Threads for successful Cap One removals.
CHASE CARD$813 balanceCharge-off, ClosedAsk for Pay to Delete?How long ago? Suggest GW/PFD CHASE CARD ( might be an error ) $749 balanceCharge-off, ClosedDispute for accurance then ask for Pay to Delete if accurate?How long ago? Suggest GW/PFD CREDIT ONE BANK30 days late July 2014Ask for removal?Otherwise current, balance $25 out of $700Suggest challenge the late.
  REAL TIME RESOLUTIONS$2026 balanceThis was a payday loan from Check-n-Go two years agoSuggest sending Debt Validation. If valid, PFD PORTFOLIO RECOVERY ASSOCIATES$0 balance was $1740Paid less than fullDate opened 2013 might be wrongAsk for delete?Suggest sending Debt Validation. If valid, GW DV does not apply to paid/settled debts.  FINEX CORP$1,496 balanceInpound debt from my car being towed years ago. Ask for Pay to Delete?Suggest sending Debt Validation. If valid, PFD INNOVCATIVE COLLECTIONS$0 balance was $124Silly debt that I paid for failing to return my modem box to time warner when moving. Ask to remove?Suggest sending Debt Validation. If valid, GW DV does not apply to paid/settled debts. I also have two small claims judgements against me: Research your state laws regarding vacating of judgments if they are paid.
Ace Cash Express for $2500 on 11/10/2014 Green River Industries for $315 on 04/29/2011 Search MyFico Rebuilding Threads for successful techniques used in the removal of judgements.
I need help prioritizing what to do if anyone can throw me some advice I would greatly appreciate it thank you so much !! Suggest starting with the accounts with zero balance, then move onward to the accounts you feel you can afford to settle.
Good luck!  The Chase card should be top priority as its unpaid balance goes against your UTI, making it harder to get FICO points for keeping your balances low. Since you paid Cap One more than two years ago, get back in with them - they are a much better CC lender than Predator One. Kick those vultures to the curb.

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Message was edited by: Pappasbike

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My plans are for a 128GB SSD boot drive installed in one of the PCIe slots and then to load up all 4 of the 3.5" drive bays with WD Green hard drives. I have also ordered 4GB of replacement RAM, so upon removal of the faulty unit I will have 7GB.
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What OSX version?
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http://forums.macrumors.com/showthread.php?t=1661024
http://apple.stackexchange.com/questions/112266/why-doesnt-my-mac-pro-see-my-new -4tb-sata-drive

Need advice on arbitration or small claims court in illinois

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