Need Copy of Receipt - Checked out as guest

I'm sorry if this is is a duplicate, as I have been trying to figure out how to get around this site!
I purchased a fitbit flex as a christmas gift last year, and am currently looking for a receipt so that I can obtain a replacement for the lost tracker. I do not have any saved emails to reference an order number, and do not have a password to login to an account and check order history. Is there anything else I can do to locate it?
Thanks!

Hello phanawal,
Welcome to the Best Buy forum, and thank you for posting!
I replied to the private message that you sent me yesterday and had a copy of your BestBuy.com receipt emailed to you, which should have arrived within a couple hours. Please do not hesitate to reply to that private message if you have for some reason not received the email with your receipt or if you have any other questions, as I am always happy to help.
I hope that you have a wonderful Wednesday.
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Similar Messages

Newb here, need help! just check out what i have, make reccomendations please!!

Windows xp 32-bit,
4 gigs ram,
dual sli 7200 nvidia cards,
60gb internal hardrive, 1.5 terabyte external hard drive (brand new, very empty)
Recorded 24p and 60i on a Canon XL-2 (miniDV)
IEEE 1394 firewire connected from pc to uploading device. Unfortunatly i borrowed the xl-2 from school, and am trying to capture from a panasonic pv-gs36 i borrowed from a friend (only friend with a device that records with a miniDV cam).
I have been working fine on premier, very smooth when i import files, but when i tried to capture, as soon as i hit capture it freezes my whole set up, i have to manually restart my pc. I need to capture and export these clips to quicktime so i can edit in final cut at school (as requested by my instructer) the project is due in exactly one week, and the edit bays are always full which is why i opted for capturing at home with premier cs4.
Im in panic mode now though, cause of this freeze issue. I'll have access to an xl-2 for the remainder of the week if the panasonic cam is the problem, but if not, please let me know!! ill go out and buy a new graphics card if that really is the issue... but i cant afford the quadro....which is why i opted for adobe premier instead of avid.
im thinking its freezing because i recorded on an xl-2 and am trying to capture on this panasonic cam... could this be why?
i installed premier on the 60 gig internal hard drive...should i uninstall it and install it on the external 1.5 tb one? should my settings be a certain way when i start a new project? Please help out a stressed out student during finals week! I will be super grateful to any info anyone can provide. thanks again for all your time and effort =)

I'm unsure if the external drive is eSATA. I did buy it a few days ago 1.5 tb for 129.99 at fry's...good deal. What are the advantages of having an eSATA? The drive i have is a seagate Free agent-Desk external drive, model number st315005fda2e1-rk
<img src="http://www.thinkdigit.com/uploads/seagate_freeagent_desk.jpg">
Again, total noob here...
the external is USB 2.0, and yea, i only have 1 firewire port. Also, something i failed to mention is...I actually run my computer off my 42 inch samsung hd tv (720p native). When i was installing the whole production suite it asked me to get a moniter with higher resolution, but the click top continue installing anyway button was there so i went for it. Could this be the problem?
I'm fairly sure i recorded in standard play with 2 channel audio with the canon, so im starting suspect it is this dinky panasonic dv cam thats causing me all this headache.
also....please dont insult me too much...but:
whats a panny?
Whats scenalyzer?
annnnd finally, no input on the cards? I was thinking that was going to be the problem for sure. The cards are great for gaming but im not really sure what kind of cards are (at least decent) for editing and capturing.
I appreciate your help, ive been looking at the boards all night and this morning, i noticed you are kind of a superstar around here Millaard, so i really appreciate the effort =)

Checked out as Guest/No verification

I've seen a few of these and was just wondering if one of the mods could look up my order number through this email address. I didn't write it down and never got the email.

Hi kayeaehm,
Well, that's no good! Not knowing your order number would certainly make tracking its progress difficult, but rest assured that I'd be glad to help you out.
Please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Ipad mini - checked out as guest

Hello I just recently ordered a ipad mini w/ retenia, but i was a little surprised to not receive a confirmation email after purchase? I have seen other posts about this happening so i thought i might as well make one since i never read a solution, except for getting ahold of some one on here.
Thanks for the help,
andy

Hi Andy (andyz88),
I've had the chance to review your account and it looks like you were able to speak with a member of our phone support team about your order earlier today. I've sent you some additional information, so please make sure to check your private messages when you have the chance to do so.
To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Incopy document won't check out or in

So here is the issue we are working in Indesign and exported .imcl files (incopy). Because our book is 900 pages we have around 45 documents set up in an indesign book.
From Indesign we check out various blocks of copy to edit them and then check them back in.
All three of our computers lock up when trying to check various blocks in or out. To the point of having to force quit the progam. We have waited as long as 1hr before force quiting so this is not an issue of being impatient (LOL)The problem is it is very inconsistant.
• I have checked to make sure our hardware is what is needed and they are fine
• The copy in question is not missing and is fully linked
• The copy is not checked out by another user
• Occasionally Indesign will prompt me saying that it is an invalid Incopy file but this is not always the case
My last quesstion is we do not actually have the Incopy program we are using the plug-ins through Indesign. I am not the one who set these files up so I don't really know enough to know if that is a problem.
I hope someone can help me out I think we are all going to be bald by the end of this catalog if we don't come up with a resolution!

Well for anyone interested I figured out what my problem was. When you export
Incopy from Indesign for some reason it creates hyperlinks and not just a few.
All I had to do was go in through my hyper links pallet click on the drop
down to the right and choose hyperlink destination options. This brings up a window that has an option to delete all. All of the hyperlinks were jamming up Indesign. If for some reason the file crashed then I had to copy the content to a new set of pages and re-save the file. I still had to go and delete all of the hyper links through the desitination options but after that our files were fine. It has been a month and we have not had anymore problems. Do make sure if you export anymore copy to periodicaly go through the process over again to avoid the problem again.

I need to host a Shared PDF on SharePoint. If it is on SharePoint can only one person comment at a time? I know documents have to be checked out when using SharePoint. I need multiple users to be able to comment in real time and see comments in real time.

I need to host a Shared PDF on SharePoint 2010. If it is on SharePoint can only one person comment at a time? I know documents have to be checked out when using SharePoint. I need multiple users to be able to comment in real time and see comments in real time. Is this possible?

try here:
http://www.bbb.org
File a complaint with them. Verizon will call you to fix the blunder.
But remember it is always up to the customer to insure what they are getting and what it costs. Don't trust the word of a sales person who makes their living on getting that sale. Lies, deceit or false promises will be and have been used by sales people for thousands of years.
Good Luck

In workflow need to check in passed validaitons and check out failed once?

Hi All,
Can any one let me know is the following requirement possible?
In workflow can I able to split records based on validation result? I need to check in passed validations and check out failed validations..
Regards
Rajeev

Hi Rajeev,
You can try out both branch step and validation step and see which serves your purpose better.
In branch step you can give multiple validation/validation groups,if result is TRUE take the first branch and check in at STOP.
If FALSE,take dont checkin at STOP,either cascade or Rollback as the case be.Also here you can call the same or other Workflow.The split branches can later be combined using MERGE or Group.
Other way can be by using Validation step,setup iteration threshold.here failed jobs will be sent to previous step and passed ones will move ahead in WF.Later you can checkin at STOP and failed jobs would still be in WF in checkout state.
For your reference :
http://213.41.80.15/SAP_ELearning/OKEC/nav/content/011000358700000601512007E.PDF
http://help.sap.com/saphelp_mdm550/helpdata/en/43/e0615a82b40a2ee10000000a11466f/frameset.htm
Thanks,
Ravi

Need help with check out form - Payment method error

When I check out error comes up "Payment Method must be selected" though it is.
The 30 day account option works but Credit cards get the above error.
Anyone able to help me?
Andrew
<h1>Checkout</h1>
<p class="required-h1-tip"><span>*</span> Required field</p>
<p>Please fill out the required fields, delivery address and payment fields.</p>
<hr />
<section class="checkout form-container">
<form name="catwebformform42059" class="form-generic-a checkout-a" id="catwebformform42059" onsubmit="return checkWholeForm42059(this)" action="/FormProcessv2.aspx?WebFormID=10850&OID={module_oid}&OTYPE={module_otype} &EID={module_eid}&CID={module_cid}" enctype="multipart/form-data" method="post">
    <fieldset>
    <h2 class="a">1. Account Information</h2>
    
    <div class="row">
    <p class="field field-a">
    <label for="first-name">First Name <em>*</em></label>
    <input type="text" name="FirstName" class="text" id="f-first-name" value="{module_firstname}" />
    </p>
    <p class="field field-a">
    <label for="last-name">Last Name <em>*</em></label>
    <input type="text" name="LastName" class="text" id="LastName" value="{module_lastname}" />
    </p>
    </div>
    <div class="row">
    <p class="field field-a">
    <label for="email">Email Address <em>*</em></label>
    <input type="text" name="EmailAddress" class="text" id="f-email" value="{module_emailaddress}" />
    </p>
    <p class="field field-a">
    <label for="phone">Phone Number <em>*</em></label>
    <input type="text" name="HomePhone" class="text" id="f-phone" value="{module_homephone}" />
    </p>
    </div>
    <div class="row checkbox"><span class="tick">
    <input type="checkbox" name="CampaignList_20945" class="tick" id="f-updates" />
    </span>
    <label for="newsletter-a">Keep me up to date on product information, sales, and special offerings.</label>
    </div>
    </fieldset>
    <hr />
    <fieldset>
    <h2 class="a">2. Shipping Address</h2>
    <div class="row">
    <p class="field field-a">
    <label for="ShippingAttention">Shipping Name: <em>*</em></label>
    <input type="text" class="text" id="ShippingAttention" name="ShippingAttention" />
    </p>
    </div>
    <div class="row">
    <p class="field field-a">
    <label for="shipping-addr-1">Address Line 1 <em>*</em></label>
    <input type="text" class="text" id="ShippingAddress" name="ShippingAddress" />
    </p>
    <p class="field field-a">
    <label for="shipping-addr-2">Address Line 2</label>
    <input type="text" class="text" id="ShippingAddress2" name="ShippingAddress2" />
    </p>
    </div>
    <div class="row">
    <p class="field field-a">
    <label for="shipping-city">City <em>*</em></label>
    <input type="text" class="text" id="ShippingCity" name="ShippingCity" />
    </p>
    <p class="field field-a">
    <label for="shipping-state">State <em>*</em></label>
    <input type="text" class="text" id="ShippingState" name="ShippingState" />
    </p>
    </div>
    <div class="row">
    <div class="field field-a">
    <p class="field-b">
    <label for="ShippingZip">Zip / Postal Code <em>*</em></label>
    <input type="text" class="text" id="ShippingZip" name="ShippingZip" />
    </p>
    </div>
    
    </div>
    </fieldset>
    <hr />
    <fieldset>
    <h2 class="a">3. Billing Address</h2>
    <div class="row checkbox"><span class="tick">
    <input type="checkbox" class="tick" value="1" id="f-shipping-same" name="same_shipping" />
    </span>
    <label for="billing-same-as-shipping">Check this box if billing address is the same as shipping address.</label>
    </div>
    <div class="row">
    <p class="field field-a">
    <label for="billing-addr-1">Address Line 1 <em>*</em></label>
    <input type="text" value="{module_homeaddress}" id="BillingAddress" class="text" name="BillingAddress" />
    </p>
    <p class="field field-a">
    <label for="billing-addr-2">Address Line 2 <em>*</em></label>
    <input type="text" class="text" id="BillingAddress2" name="BillingAddress2" />
    </p>
    </div>
    <div class="row">
    <p class="field field-a">
    <label for="billing-city">City <em>*</em></label>
    <input type="text" value="{module_homecity}" id="BillingCity" class="text" name="BillingCity" />
    </p>
    <p class="field field-a">
    <label for="billing-state">State <em>*</em></label>
    <input type="text" value="{module_homestate}" id="BillingState" class="text" name="BillingState" />
    </p>
    </div>
    <div class="row">
    <p class="field field-b">
    <label for="BillingZip">Zip / Postal Code <em>*</em></label>
    <input type="text" value="{module_homezip}" id="BillingZip" class="text" name="BillingZip" />
    </p>
    </div>
    </fieldset>
    <hr />
    <fieldset id="credit-card-information">
    <h2 class="a">4. Payment Options</h2>
    <div class="row">
    <h4>Approved 30 DayAccount Customer</h4>
    <p class="field">Please select
    </p>
    <input type="radio" name="PaymentMethodType" id="PaymentMethodType" value="8" /><span style="font-size: 18px; color: #ffff00;">Account Customers Only</span><hr />
    <h2>Pay by Credit Card</h2>
    <p class="row row-accepted-cards">
    We accept the following credit cards: <img alt="" src="temp/cards.png" />            </p>
    <label for="card-type">Card Type <em>*</em></label>
    <span class="select">
    <select name="CardType" class="text" id="f-cc-type">
    <option selected="selected" value="1">Visa</option>
    <option value="2">Master Card</option>
    <option value="4">American Express</option>
    </select>    </span>
    </div>
    <div class="row">
    <p class="field field-a">
    <label for="name-on-card">Name on Card <em>*</em></label>
    <input type="text" name="CardName" class="text" id="f-cc-name" />
    </p>
    <p class="field field-a">
    <label for="card-number">Card Number <em>*</em></label>
    <input type="text" name="CardNumber" class="text" id="f-cc-number" />
    </p>
    </div>
    <div class="row">
    <p class="field card-expiration">
    <label for="card-exp-month">Card Expiration <span class="offset">Month</span> <em>*</em></label>
    <span class="select one">
    <select name="CardExpiryMonth" class="s" id="f-cc-exp-month">
    <option selected="selected" value="1">January</option>
    <option value="2">February</option>
    <option value="3">Mar</option>
    <option value="4">Apr</option>
    <option value="5">May</option>
    <option value="6">Jun</option>
    <option value="7">Jul</option>
    <option value="8">Aug</option>
    <option value="9">Sep</option>
    <option value="10">Oct</option>
    <option value="11">Nov</option>
    <option value="12">Dec</option>
    </select>
    </span>
    <label class="offset" for="card-exp-year">Card Expiration Year<em>*</em></label>
    <span class="select">
    <select name="CardExpiryYear" class="xs" id="f-cc-exp-year">
    <option value="2015">2015</option>
    <option value="2016">2016</option>
    <option value="2017">2017</option>
    <option value="2018">2018</option>
    <option value="2019">2019</option>
    <option value="2020">2020</option>
    <option value="2021">2021</option>
    <option value="2022">2022</option>
    </select>
    </span></p>
    </div>
    <div class="row">
    <div style="display: none;">
    <input type="radio" name="PaymentMethodType" class="tick" id="f-payment-method-cc" value="1" />
    <input type="radio" name="PaymentMethodType" id="PaymentMethodType_9" value="10" />
    </div>
    </div>
    <div class="row">
    <p class="field ccvn">
    <label for="ccv-number">CCV Number <em>*</em></label>
    <span class="ccv">
    <input type="text" name="CardCCV" class="text" id="f-cc-cvv" />
    </span></p>
    </div>
    </fieldset>
    <div class="wrap total">
    <p class="sum">Total: <strong><span class="amountSpan"></span></strong></p>
    <p class="action"><button class="button-a" type="submit">Checkout</button></p>
    </div>
    <input type="hidden" name="Amount" class="cat_textbox" id="Amount" readonly="readonly" />
    <script type="text/javascript" src="/CatalystScripts/ValidationFunctions.js"></script>
    <script language="javascript" type="text/javascript">
            //<![CDATA[
            var submitcount42059 = 0;function checkWholeForm42059(theForm){var why = "";if (theForm.Username) why += isEmpty(theForm.Username.value, "Username"); if (theForm.Password && theForm.PasswordConfirm) { why += isEmpty(theForm.Password.value, "Password"); why += isEmpty(theForm.PasswordConfirm.value, "Confirm Password"); if (theForm.Password.value != theForm.PasswordConfirm.value) why += appendBreak("- Password and its confirmation do not match."); if (theForm.Password.value.length < 6) why += appendBreak("- Password must be 6 characters or longer."); }if (theForm.FirstName) why += isEmpty(theForm.FirstName.value, "First Name"); if (theForm.LastName) why += isEmpty(theForm.LastName.value, "Last Name"); if (theForm.HomePhone) why += isEmpty(theForm.HomePhone.value, "Phone Number"); if (theForm.EmailAddress) why += checkEmail(theForm.EmailAddress.value);if (theForm.ShippingAttention) why += isEmpty(theForm.ShippingAttention.value, "Shipping Name");if (theForm.ShippingAddress) why += isEmpty(theForm.ShippingAddress.value, "Shipping Address"); if (theForm.HomePhone) why += isEmpty(theForm.HomePhone.value, "Phone Number"); if (theForm.ShippingState) why += isEmpty(theForm.ShippingState.value, "Shipping State"); if (theForm.ShippingCity) why += isEmpty(theForm.ShippingCity.value, "Shipping City"); if (theForm.ShippingZip) why += isEmpty(theForm.ShippingZip.value, "Shipping Zipcode");
            if (theForm.BillingAddress) why += isEmpty(theForm.BillingAddress.value, "Billing Address"); if (theForm.BillingState) why += isEmpty(theForm.BillingState.value, "Billing State"); if (theForm.BillingCity) why += isEmpty(theForm.BillingCity.value, "Billing City"); if (theForm.BillingZip) why += isEmpty(theForm.BillingZip.value, "Billing Zipcode");
             if (!theForm.PaymentMethodType || getRadioSelected(theForm.PaymentMethodType) == 1) { if (theForm.CardName) why += isEmpty(theForm.CardName.value, "Name on Card"); if (theForm.CardNumber) why += isNumeric(theForm.CardNumber.value, "Card Number"); if (theForm.Amount) why += isCurrency(theForm.Amount.value, "Amount"); } if (theForm.PaymentMethodType) why += checkSelected(theForm.PaymentMethodType, "Payment Method");if(why != ""){alert(why);return false;}if(submitcount42059 == 0){submitcount42059++;theForm.submit();return false;}else{alert("Form submission is in progress.");return false;}}
            // Credit Card info is not required if paying by PayPal, Hosted Credit Card, COD etc
            function ShowCCFields(val) {
                if (!document.getElementById('paymentdiv'))
                    return;
                if (val != 1)
                    document.getElementById('paymentdiv').style.display = 'none';
                else
                    document.getElementById('paymentdiv').style.display = 'inline';
            //]]>
        </script>
</form>
</section>

Locking this thread.
You only need one post on something

How to edit an online order that I placed using guest check out

I stupidly hit guest check out when placing an online order, and despite using an email address that was registered to my apple account the order is not associated with my account. So now there is a problem with the payment because my bank asked me to confirm such a large transaction, and apple wants me to update the payment info which immediately takes me to an apple account log in screen which since I used guest check out logging in just brings me to a screen that says this account doesn't have access to this order. So I can't edit the order that apple is requesting me to order because I used guest check out. I don't want to cancel the order because it will delay receiving my phone by nearly a month!!! AAAAGGGHHH!!! Any suggestions??

Try calling the phone number in guest checkout in this article. I'd expect a delay.
http://store.apple.com/us/help/your_account

DMS - need to check out originals using BSP

Hi,
I am trying to check out DMS originals through a BSP application. For this purpose, I use the function module 'BAPI_DOCUMENT_CHECKOUTVIEW2'. When this FM is used in a SAP GUI report program, the originals are checked out into the TEMP directory. But when the same FM is used in a BSP application, the FM fails with the exception 'Document Program not started via RFC. No return possible'.
Alternatively, I tried using the method 'checkoutview' (in the class 'cl_incl_doc_files'). The method executes without any error, but it does not check out the originals. The original is not available in the 'TEMP' directory. Will this method check out originals to the 'TEMP' directory?? If so, is there any specific thing that needs to be set? Have anyone tried using this?
My requirement is that the originals need to be downloaded to the local machine.
Any help is highly appreciated.
Regards,
Vidhya.

Dear Pranav,
I checked these settings. They are already maintained in SM59. Still it is not working out. I tested the connection also and it is fine. What else could be the reason??
I am also trying an alternate method. I am first downloading the contents of the file (in binary format) into an internal table using the function module 'SDOK_PHIO_LOAD_CONTENT'. Then, by calling the function module 'GUI_DOWNLOAD', I try to download it as a PDF file. Again, when I try this in a report program, it is successful .When the function 'GUI_DOWNLOAD' (or the method 'cl_gui_frontend_services=>gui_download') is called from a BSP application, it throws the exception 'CONTROL_FLUSH_ERROR'. Is it because through BSP application we cannot download to the local machine?? Is there any other way to achieve this?? I tried all possible ways. In no method, I get full solution.
This is urgent. Highly appreciate your help.
Regards,
Vidhya.

Do I need "check in/check out" turned on with Contribute?

I'm the only user of the site, but I have a guy who accesses
a few pages with Contribute. Can I turn off the Check In/out
feature? Or will I lose the ability of Contribute to see when he's
editing a page? I'm assuming it has to stay on, but it is quicker
and easier for me to not have it on. thanks.

Digital Ink LLC wrote:
What's common practice for this?
This situation really needs a proper Content Management System (CMS): Wordpress, Joomla, Drupal, Expression Engine all come to mind.
She's a content contributor, you're the system admin. She needs a bulletproof browser-based editing environment to do her thing without worrying about anything else.
Down the track, she'll probably want repeat content that she can control on different pages, content expiry, scheduled content, categories, tags, sidebars, headlines: all standard CMS features.
Using Dreamweaver and Check In/Check Out is just going to create one issue after another.
The current solution was probably adequate in the past but it's reaching the limits of its scalability. It's really time for a new solution.
Have you considered a CMS?

My local library uses a program called Overdrive Media Console to check out audiobooks. MP3 type books go to music on my iPod Nano, but I am unable to delete them because I tunes doesn't display them as content. What should I do? I need the space.

According to my library, I can download MP3 audio books to my Ipod Nano. The material is "checked out" to a program called Over Drive Media Console. and from there, it is transferred to my IPod. the audio doesnt go to Audi Books, it goes to Music. I want to delete some of the books I have listened to, but when I plug in the Ipod and open ITunes, the titles are not there. The manual says to connect to itunes, and delete a "song or other material" but since I did not use ITunes to get the
"song" to begin with, it isnt recognized. How can I get these audioboks off my IPOD? I am running out of space. I tried connecting to Overdrive, but the software doesnt recognize the internal content. It only sets it up for transfer.

The audio books do not display under the music sub-menu
And they shouldn't. They should be under the Books submenu that is further down the list from the Music submenu you are referring to.
B-rock

I have a file checked out in a place I can't get to. I need it checked in. How!

Thanks for your help.

Hi JJQuinn,
Thanks for your post.
What’s the version of your TFS and VS?
The appdev is your development server and build machine? You can log on that machine to check that user and check the file be checkout under which workspace.
If you’re using VS 2013, open Source Control Explorer, right-click on that file and select Find>>Find by Status…, then you can view this file be checked out under which workspace.
You can execute the tf undo command to undo that checked out file like below:
tf undo $/teamprojectname/…/filename.xx
/workspace:workspacename /collection:TeamProjectCollectionUrl
https://msdn.microsoft.com/en-us/library/c72skhw4(v=vs.120).aspx
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

I have a normal apple account can i enter my vat reg number at the check out or do i need a business account?

like do i have to make a business account to get a invoice for my tax return thing or do i just add it during the check out in a my normal account

I'm not sure if it will work with a normal account, but it looks like you can just enter it when you have a business account.
From http://store.apple.com/uk/help/payments
Where do I enter my VAT registration number?
If you are buying for a business and have a registered account on the Apple Store for Business, you may enter your VAT registration number when you choose your payment method and when you verify your order during the check-out process. The VAT registration number will be printed on your invoice. If you do not have an account, click here to register or call 0800 048 0408.
You might want to try calling that number to see what your options are with a normal account.

How can i access my old correspondense with old password in Mozilla Thunderbird? How can i check out from my password?

I had my website moved to other hosting. Accordingly, i changed a password, and when i checked in on my computer the first time with a new password, i stupidly checked the box "remember me on this computer", but i lost access to all my old emails that were laying in Thunderbird on my PC. How can i check out from the current password and log in with the old one so that i could access my old correspondense?

'''Pop mail accounts '''can only access the server Inbox.
Messages are downloaded to your computer and stored in the Thunderbird Profile mail account.
Usually, the copy on the server is removed unless you select to 'leave messages on server' in Account Settings..
'Tools' > 'Account Settings' > 'Server Settings' for pop mail account.
These emails are stored on your computer and can be accessed in both 'online' and 'offline' mode.
You would need to make sure you periodically create a backup of these emails.
'''IMAP mail accounts '''see a remote view of any subscribed folder on the server.
Subscribed folders download headers only and when you select to read an email, it is retrieved from the server and stored in a temporary cache to faciltate quick access to reading.
These emails are not stored in your Thunderbird profile folders on your computer, so would not be visible if you changed to 'offline' mode. They are stored on the server.
If you did not synchronise those subscribed folders then a copy was never stored in your Thunderbird profile imap mail account.
As you have modified the IMAP mail account and it is currently accessing the new hosting server, so cannot display anything on a different server, I would leave it alone because it is working just fine.
What you could try is to create a new IMAP mail account with server settings to the old host server using the old password.
File > New > exisitng mail account
Enter name, email address and password
click on 'Continue'
If you do manage to get access, then synchronise the subscribed folders to get a copy downloaded to Thunderbird Profile folders. As those folders are constantly updating to match the server, once you have the emails downloaded, go into 'offline' mode and move them into 'Local Folders'; you will need to make new folders in Local Folders account for those emails.
However, it is possible that you may not get access as that contract has ended. There is no obligation for the old host company to keep your emails if you do not have an account with them. In which case those emails will be lost.
After creating new imap mail account, if you get access do as advised to get emails into Local Folders, once emails are in Local folders you can remove/delete the imap mail account. If it does not work, you can delete the imap mail account.
Information on synchronising subscribed folders:
* https://support.mozilla.org/en-US/kb/imap-synchronization
Information on backup:
* http://kb.mozillazine.org/Profile_backup
* http://kb.mozillazine.org/IMAP_backup

Need Copy of Receipt - Checked out as guest

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