Need help in getting free gb promised

I am posting this on this forum because I have been unsuccessful calling VZW Customer Support. I upgraded 2 lines to iphone 6 on or around 9/22/14. I was promised 1 free gb of additional data per line.....this is clearly stated in writing on the receipts that were included with the phones. I have called VZW support a minimum of 5 times in the past 3 months and still do not have the promo data!!!??? This comment is for VZW Customer Support......if you see this please respond or contact me. Thank you.

This response might be a little out of sequence but yes, I was on the More Everything plan when I upgraded. My opinion of the problem is that I purchased the phones on backorder in September and the phones were not delivered and activated until October. I am guessing the 1 gb free promo was over on September 30th but I was assured that as long as I ordered the phones prior to the end of September I would receive the free data promo. I have attached the 2 receipts that came with the phones and they clearly show at the bottom the 1 Free gb data promo should be applied. At this point I am very frustrated with the process. Please review my account notes to see process and do what you can to help.
Thank you in advance.
Photos of receipts attached:
<<Personal information removed to comply with the Verizon Wireless Terms of Service >>

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