Need help loading help files in Crystal 8.5

Hi,
I have installed, reinstalled using the CD and still am unable to load or at least retrieve my help files.  I can't seem to find any threads which reference the problem.  I have used the wizard to install, yet can't seem to find them.  Can someone help me?  I can provide my phone number if possible.

Here is a sulution which worked for me :
Run "regedit"
Expand the registry key: HKey_Local_Machine | Software | Seagate Software | Crystal Reports | Help.
Expand the subkey that is named after your respective language code. For example, for English, the subkey is named 'En' and for French, the subkey is named 'Fr'.
If the registry subkey is
" C:\Program Files\Seagate Software\Crystal Reports\Help\<your language code>, then set the value for the 'Format' registry entry to "0x00000002 (2)",
else if it is
" C:\Program Files\Seagate Software\Crystal Reports\Help\<your language code>\HTML, then set the value for the 'Format' registry entry to "0x00000003 (3)".

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