Need help opening my illustrator application

Hi I need help. Just tried to open Illustrator and an error message pops up saying : Missing required plugins in bold then PDF Format.aip. Does anyone know how I fix this? Tried to reinstal the Illustrator program, but the message still pops up.
Thanks for any help.

jill,
You may try to uninstall, run the Cleaner Tool, and then reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

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