Need help setting up an IP phone with the Westell 9100EM router

I have an IP phone that I use for work - it's an old fashioned Axxess phone by InterTel but it works. I've had both DSL and cable service before, using a Netgear wireless router with the phone and never had an issue with the phone connecting to our office phone system. I just recently moved and have FIOS and chose not to hook up the Netgear, since the Westell does DHCP just fine.
When I connect the phone, the phone is receiving an IP address from the router and I can see it's connected when I'm logged onto the router but it will not connect with our system. The phone runs through UDP port 5567 but connects usually with TCP port 5566. I can ping 5566 and get a reply. I can telnet our Remote IPC IP using 5566 and get a response but the phone times out after 60 seconds of not being able to connect.
I have checked out this website and am guessing it has something to do with port forwarding. I tried to make some changes but I'm not sure I understand enough about how it's supposed to work to feel confident that I put the right information in the right places!
I could really use a nudge in the right direction. The phone worked a few days ago on a DSL connection so I know the phone is working. Other users who work from home are not having issues with their IP phones so I've narrowed it down to the router. Both my computers are working on the system too.
Thanks!
Anne

#1 http://i27.tinypic.com/2due29v.jpg
At that screen in your router, change the Starting IP so that it is
192.168.1.100
#2 On the Axxess phone by InterTel, setup a static IP outside of that range.
You can set any number that you want to BUT NOT: 0, 1, 100 to 255.
#3 Here is/are guide(s) for that router (This is based upon the screen images seen so far)
http://www.portforward.com/english/routers/port_forwarding/Actiontec/MI-424-WRv2/MI-424-WRv2index.htm
^^
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