NEED HELP!! White screen with ticking clock! cannot connect to OS 6.
I noticed my curve 8900 was frozen on the white screen with the same ticking clock. It evolved from the frozen screen to sudden blackscreens and the flashing red light. I was looking for some answers on the forums. People seemed to point out to OS 6 and to try backing up and reseting. Thing is I CAN connect to the blackberry desktop software but because my phone is off meaning the black screen keeps coming up with the red lights, so I CANNOT acces all the applications and files..... Can anyone shed some light? I know this may be a common issue but I could'nt find a solution. Thanks
Hi alexonline,
Welcome to BlackBerry Support Community Forums.
Try following this KB article to reload your device software. You may need to allow up to 10 minutes for it to be detected by the Desktop Manager. http://bbry.lv/aPab3B
-FS
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