Need help with Share My Screen tool in InDesign CS5.5

I am trying to use the screen sharing tool and keep getting an error message, "Updating your account. We are currently updating your account. Please wait a few minutes and try again." How do I get past this?

Thank you Bob. I had heard they killed it in CS6 but thought it might still work in CS5. We did try using Google Plus and were able to see other docs but not our InDesign doc (it appeared black). We thought maybe Adobe wanted us to buy their product.... Maybe we should try it again, or another one. Are you familiar with any of these?
http://www.makeuseof.com/tag/12-excellent-free-screen-sharing-and-remote-access-tools-you- havent-heard-of-yet/
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    24  com.adobe.InDesign.Links                0x11dc53f8 0x11d39000 + 574456
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    50  com.adobe.InDesign.Utilities            0x0ce10ccc 0xce0f000 + 7372
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    59  com.adobe.InDesign.AppFramework          0x0bb83bef 0xbb60000 + 146415
    60  PublicLib.dylib                         0x01164422 Command::DoImmediate(short) + 34
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    63  com.adobe.InDesign.AppFramework          0x0bb7a688 0xbb60000 + 108168
    64  PublicLib.dylib                         0x0116557b CmdUtils::ProcessCommand(ICommand*) + 59
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    76  WidgetBinLib.dylib                      0x0287fb34 CDefaultEH::KeyDown(IEvent*) + 148
    77  WidgetBinLib.dylib                      0x02880133 MDefaultEH::KeyDown(IEvent*) + 163
    78  PublicLib.dylib                         0x01184bee CEventDispatcher::DispatchToEventHandlers(IEvent*) + 222
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    85  com.apple.HIToolbox                     0x997f7855 SendEventToEventTarget + 88
    86  com.apple.HIToolbox                     0x998178b2 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 2392
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    89  com.apple.HIToolbox                     0x997f7855 SendEventToEventTarget + 88
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    99  com.apple.HIToolbox                     0x997e37ca SendEventToEventTargetWithOptions + 94
    100 com.apple.HIToolbox                     0x9981738c ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1074
    101 com.apple.HIToolbox                     0x997e4a3f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2538
    102 com.apple.HIToolbox                     0x997e3980 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
    103 com.apple.HIToolbox                     0x997f7855 SendEventToEventTarget + 88
    104 com.adobe.InDesign.AppFramework          0x0bb62fd5 0xbb60000 + 12245
    105 com.adobe.InDesign.AppFramework          0x0bb884fa GetPlugIn + 14282
    106 com.adobe.InDesign                      0x0000288b main + 187
    107 com.adobe.InDesign                      0x000027a6 start + 54
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    Process:         Adobe InDesign CS5 [745]
    Path:            /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
    Identifier:      com.adobe.InDesign
    Version:         7.0.4.553 (7040)
    Code Type:       X86 (Native)
    Parent Process:  launchd [142]
    User ID:         501
    Date/Time:       2013-05-07 15:00:42.593 -0700
    OS Version:      Mac OS X 10.8.2 (12C60)
    Report Version:  10
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    VM Regions Near 0:
    --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
        __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
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    1   com.adobe.InDesign.Text                 0x0ff2c0eb GetPlugIn + 1093467
    2   com.adobe.InDesign.Text                 0x0ff2c1ef GetPlugIn + 1093727
    3   com.adobe.InDesign.Text                 0x0ff2c2c7 GetPlugIn + 1093943
    4   DataBaseLib.dylib                       0x010fd89f InterfaceSnapshot::ResetObjectToSnapshot(IDataBase*, IPMUnknown*, IDType<SnapshotID_tag>, ISnapshotCache*, scoped_lastrevinfodataref&) + 575
    5   ObjectModelLib.dylib                    0x01063b80 0x1038000 + 179072
    6   ObjectModelLib.dylib                    0x01070eb8 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23784
    7   DataBaseLib.dylib                       0x010ce158 0x10c9000 + 20824
    8   com.adobe.InDesign.Text                 0x0ff2e909 GetPlugIn + 1103737
    9   com.adobe.InDesign.Text                 0x1004932e GetPlugIn + 2261406
    10  com.adobe.InDesign.Text                 0x0fe3fcba GetPlugIn + 125738
    11  com.adobe.InDesign.Text                 0x0fe400ff GetPlugIn + 126831
    12  com.adobe.InDesign.Text                 0x0fec3876 GetPlugIn + 665318
    13  PublicLib.dylib                         0x01164422 Command::DoImmediate(short) + 34
    14  com.adobe.InDesign.Utilities            0x0ce3baa3 0xce3a000 + 6819
    15  com.adobe.InDesign.Utilities            0x0ce3bccc 0xce3a000 + 7372
    16  com.adobe.InDesign.AppFramework          0x0bb7a688 0xbb60000 + 108168
    17  com.adobe.InDesign.AppFramework          0x0bb6cf11 0xbb60000 + 53009
    18  com.adobe.InDesign.AppFramework          0x0bb62f0e 0xbb60000 + 12046
    19  com.adobe.InDesign.AppFramework          0x0bb884fa GetPlugIn + 14282
    20  com.adobe.InDesign                      0x0000288b main + 187
    21  com.adobe.InDesign                      0x000027a6 start + 54

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